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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,309.99

Customer reviews

Rating 4.4 out of 5 stars with 512 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 512 reviews
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy process and the 0 percent financing made it more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that makes my clothing smell great! Love all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MACHINE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MACHINE. LOVE THE FEAUTRES IT HAS. THE SMART SOAP DISPENSER IS INCCREDIBLE AND THE VENT SYSTEM TO MAKE SURE THE WASHER STAYS CLEAN IS AMASING

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy delivery could be much better.The drain pan installation was not mentioned in the checklist .It has to be installed by the delivery guys or has to be informed to the customer prior to delivery.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and understand the importance of a good delivery experience. If you still need assistance with this, please reach out to your local Best Buy store directly. We know this washer will serve you well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Laundry Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I made for a washer and a dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my unit was delivered, the dryer was nonfunctional and would not heat. The delivery technician was aware of the issue but still left the defective unit at my home. This occurred after my working washer and dryer were removed, as I had purchased this set as an upgrade. Over the course of 7 days and approximately 10 hours spent communicating with Best Buy, I attempted to resolve the issue, despite having purchased a 5-year extended warranty. In the meantime, I was forced to use the dryer on the “air” setting, only to discover that the drum continues to spin even when the door is opened, posing a serious safety hazard—especially for children. As for the washer, it fails to fully dissolve detergent pods, leaving residue and melted pod around the rim.. While GE Profile is marketed as a high-end brand, my experience with this set has fallen far short of those expectations.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address this concern, please contact the Best Buy customer service department at 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 5 out of 5 stars

    Washer and Drter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. And dryer good quality and delivery was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, silent, efficient, cloth very clean

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Profile customer! We have heard great things about this washer unit, and we are happy to hear that you are liking your unit and how well its washing your clothes. We hope it continues to be a convenience and joy to use for you for many years! Dianna@GEProfile GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! Beautiful color and works great. Very quiet. And I like that I can fill up the laundry detergent and not have to do it every time I wash!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're delighted to hear you're enjoying this washer model. Our Smart Dispense technology was designed to save time and make laundry effortless. Our intelligent dispenser holds up to 32 loads of detergent and automatically dispenses the perfect amount based on load weight and fabric type for optimal cleaning performance! We're confident this washer will continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent washer, very efficient, ample capacity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chesterfield VA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. The machine is very easy to use, Would definitely recommend this machine to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Bought a new washer and it has so many features it is amazing. So fast on the the quick setting gets clothes extremely clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! So far so good! Functionality and best brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong and perfect to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect súper strong to work and big capacity my wife love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my new washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it still learning all the technology it is equipped to do, but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my purchase so far.A smart washer and dryer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used my washer & dryer everyday since purchasing them. I love them. So easy to use, my clothes feel clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest Dissapointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped wringing out clothes within less than of month. Tech came out and couldn't fix it. Replacement washer came out and had the same issue on the same day of delivery.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry for the inconvenience and understand how upsetting this would be for you. We want to help! If you haven't already, please check to see if you may have selected a slow spin speed. A slow spin speed will eliminate less water than a fast spin speed. Another reason for this is oversudsing from too much detergent. This will slow down the final spin cycle, causing a suds lock. We have some troubleshooting tips on our site if you'd like to review. If service is needed, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to use, spins clothes dry - like the auto detergent feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality installation was timely and knowledgeable

    I would recommend this to a friend