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Customer Ratings & Reviews

$999.99
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The comparable value is $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 587 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers admire the 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and find the color appealing. However, some customers have reported issues with the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 587 reviews
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing unit and totally worth buying. Valued correctly and amazing product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy delivery could be much better.The drain pan installation was not mentioned in the checklist .It has to be installed by the delivery guys or has to be informed to the customer prior to delivery.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and understand the importance of a good delivery experience. If you still need assistance with this, please reach out to your local Best Buy store directly. We know this washer will serve you well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product! So easy to use and energy efficient!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear how much you love the new washer! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thanks for trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wash machine i like it i recommend it to buy it again

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're enjoying your lovely washer! Be sure to download the SmartHQ app that lets you monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed. Thanks for sharing your feedback! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an outlet deal for maybe around $200 savings so we could have one same day. Works great, cleans thoroughly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy process and the 0 percent financing made it more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks and a very quiet wash and spin cycle. Replaced a 15 year old set. Both were made in Louisville Ky. Very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that makes my clothing smell great! Love all the settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my unit was delivered, the dryer was nonfunctional and would not heat. The delivery technician was aware of the issue but still left the defective unit at my home. This occurred after my working washer and dryer were removed, as I had purchased this set as an upgrade. Over the course of 7 days and approximately 10 hours spent communicating with Best Buy, I attempted to resolve the issue, despite having purchased a 5-year extended warranty. In the meantime, I was forced to use the dryer on the “air” setting, only to discover that the drum continues to spin even when the door is opened, posing a serious safety hazard—especially for children. As for the washer, it fails to fully dissolve detergent pods, leaving residue and melted pod around the rim.. While GE Profile is marketed as a high-end brand, my experience with this set has fallen far short of those expectations.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address this concern, please contact the Best Buy customer service department at 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Don’t Buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second washer dryer I have purchased in a year unfortunately they wouldn’t install them in either property. Delivery men said I needed a plumber at both. Plumber came and said it wasn’t true. $250 extra dollars for their “free install”

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience and encourage you to call Best Buy at 888-237-8289 regarding the issues you had getting your washer and dryer installed. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    In love with my new washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it still learning all the technology it is equipped to do, but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with my GE Profile Washer. I wish it had soaking but I glad Bruno in west LA location recommended this one

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so glad you are happy with your purchase. This is a beautiful model, and we are so glad it is working well for you. This does have a Soak Rinse for Sanitizer button to enable. An additional chime will occur, and the cycle time will increase due to additional soaking time to activate the laundry sanitizer. To cancel the option, press the Soak Rinse for Sanitizer button again. NOTE: Fill the fabric softener compartment in the dispenser drawer with the recommended amount of laundry sanitizer. GE_Appliances

  • Rated 5 out of 5 stars

    Washer and Drter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. And dryer good quality and delivery was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! So far so good! Functionality and best brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong and perfect to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect súper strong to work and big capacity my wife love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not here yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent gotten it yet-- they called and cancelled /rescheduled until tomorrow But i used my daughter in laws and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my purchase so far.A smart washer and dryer combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality installation was timely and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all love the washer, the only con is it is much louder than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer and gas dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo! Could not be more happy with product!

    I would recommend this to a friend