Customer Ratings & Reviews
- Model:
- PFW870SPVRS
- SKU:
- 6570095
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.
This summary was generated by AI based on customer reviews.
Replacement washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with first one. Replacement was much better
I would recommend this to a friendIts awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and works well. Would highly reccomend
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and putting your trust in our appliance for your home. We are happy to hear its working well for you. This reliable washer is sure to continue to impress you with each use for many years!
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent……………………………………………………………::…….:…………………………………
I would recommend this to a friendExcellent Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge machine and cleans my clothes great.
I would recommend this to a friendFinally a quiet home when we are washing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, nice and quiet unlike our previous washing machine!
I would recommend this to a friendBrand response from GE Answers
Posted .Welcome to the GE Profile family! We're glad that you love your new washer!
Amazing Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible unit! I’m blown away how fast it works!
I would recommend this to a friendGE washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Odor guard works great at preventing odors.
I would recommend this to a friend❤️
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice Washing Machine. Love the color. So much room
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.**************************************************
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this washer and all the features.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! The ventalation is juat amazing!
I would recommend this to a friendKitchen aid refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap manufacture materials some parts are already missing or falling apart. The Ice maker not longer making ice or so little. I do not recomended to buy this brand. By the way i thinking to see if i can get my money back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to contact the manufacturer of your refrigerator for assistance. -Vikki@GEAppliances
Flipping Door Hinges Added Fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced this washer because the mother board died after 3.5 years. 6 months after warranty. Then Best Buy is charging to flip the hinges on the washer. I pay to be a Total Best Buy member and I get a fee because the person that delivered the washer could not flip the hinges. Horrible experience overall
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To address an issue with installation with Best Buy, please call 888-237-8289. Information about reversing the door swing is available starting on page 27 of the manual, which can be viewed on the Best Buy product page when you check the Features section and scroll to the bottom.
Wiring harness slaps the bottom during spin cycle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within about three loads the washer started making a banging noise during spin. I found that the wiring harness on the bottom was banging the bottom of the washer's metal case as thought he wiring harness was too long or poorly designed / manufactured. Unfortunately most appliances seemed poorly manufactured these days, and I'd give GE an "ok" rating, but fully expect them to fail much sooner the the 19 years our last set lasted.
I would recommend this to a friendBrand response from GE Answers
Posted .We recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
Looks great, couldn’t take smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes great but even after drying out seals & letting it air out with door open, it had nasty mildew smell. Returned item after this continued for almost two weeks. Thought I had something rotten in trash … not. It was the front load washer!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you experienced an odor issue with your washer that resulted in a replacement. For future reference, page 24 of the Use and Care Manual has some helpful troubleshooting tips in the "Bad odor inside your Washer" section to help you resolve the issue. The Use and Care Manual can be located in the "From the Manufacturer" section of this product page.
Looks good operation, Not so much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2mos in and doesn’t complete spin cycle to drain water
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It is normal for the washer to pause up to 3 minutes between cycles as the timer advances forward. For example, there may be a 3-minute delay at the end of agitation prior to the washer pumping out the water and going into the spin cycle. After the pump out, the washer will begin to spin. We don't recommend that you manually advance the timer because if it is pausing after agitation, you may miss the pump out portion of the cycle when doing this. Another cause for the washer isn't draining out is due to a blown fuse or tripped breaker. Also, the load size can factor into it, and we always recommend checking your pump filter to see if it may need to be cleaned. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. Thank you! Joyce@GEAppliances
GE.not what it used to be.pulling my Haier out!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pump continues to run after wash is done, pump will not turn off, have to unplug washer after every use or pump will continue to run. GE customer service is terrible, have tried multiple times to contact a customer service representative. Every time it seems as though someone picks up the phone and sets it down while I can hear them doing something in the background they never respond or acknowledge the call.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you've had this experience with your washer and with service. We'd like to investigate this further. Please send us a private message on any of our GE Appliances social media platforms with your full model and serial numbers and a screenshot of this review. We look forward to talking with you soon.
The dryer is completely unable to dry clothes.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer completely fails to perform its basic function of drying clothes. Even after running it through 5–6 full cycles, the clothes are still damp and unwearable. It does not matter which setting or cycle is used—the result is always the same. Essentially saying the dryer is useless. For a brand-new appliance, this is unacceptable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience—we understand how frustrating it must be to have clothes come out damp. This review was posted on a washer, but for your dryer we suggest checking the Clothes Take Too Long to Dry troubleshooting section in the Owner’s Manual, which provides helpful steps to improve drying performance. If that doesn’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
GE Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this product and it already makes a loud banging noise from the start of the washer until mid cycle.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your washer making a loud banging sound. Banging noise during a drain and/or spin cycle may occur from the drain hose hitting against the back of the washer. This can occur if the drain hose is not secured properly. Please review the article titled “Washer - Banging Noise During Spin Cycle” on the GE Appliances website.
If the sound continues after trying the suggestions from the article, please call the Best Buy team directly at 800-433-5887. If further assistance is needed, please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Surprised thumbs down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sooooo excited for this dryer… it’s BLUE! And GE is a good name brand. It is LOUD… it bangs a lot… I literally thought it had shoes in the machine or something. And it shook so much that I thought it was going to put a hole in the wall…and it moved out of the space it was in. I’m so sad because I wanted this to work out… I had to return it…
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances