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Customer Ratings & Reviews

$999.99
Save $305
The comparable value is $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers admire the 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and find the color appealing. However, some customers have reported issues with the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 587 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance. Has all the bells and whistles Will Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks very nice! Very happy with it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer allows you to save time and make laundry effortless with our intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the perfect amount based on load weight and fabric type for optimal cleaning performance. We're thrilled to hear you're enjoying your washer, and we're confident it'll continue to serve you well for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    Great washer and dryer package!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer and dryer! It was delivered very quick as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent and powerful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Silent and powerful machine with 10 year warranty is a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, only had a few days though. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer got the set it washes fast and drives fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Great Purchase and recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love that it has the anti-microbial gasket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and not much water usage. Upgrading is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy ,Works Just as Advertised,ecoo friendly energy saver!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This ENERGY STAR certified washer also meets CEE Tier 2 specifications. This model allows you to save on utility costs and reduce your environmental impact thanks to our eco-friendly design. With this washer, you can experience efficient washing without compromising performance! We're happy to hear this model meets your expectations and we're confident it will continue to do so for years to come. Thank you for choosing GE Appliances for your home. GE_Appliances

  • Rated 5 out of 5 stars

    New Home New Appliances.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - Sapphire Blue with odor block! Can't wait to use it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this top rated machine to replace old machine. Salesman set up a notification in case price dropped for a refund of difference. But when it did and I requested it they denied saying I already got the discount? Delivery was messed up and machine did not work and had to send another new one. The second finally worked. Very disappointing experience we feel like we were taken by Best Buy! I recommend the machine but strongly encourage you buying elsewhere from a reputable dealer!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 5 out of 5 stars

    washer and dryer set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine wish i had gotten one sooner. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with first one. Replacement was much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and works well. Would highly reccomend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and putting your trust in our appliance for your home. We are happy to hear its working well for you. This reliable washer is sure to continue to impress you with each use for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Finally a quiet home when we are washing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, nice and quiet unlike our previous washing machine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Welcome to the GE Profile family! We're glad that you love your new washer! GE_Appliances

  • Rated 1 out of 5 stars

    Don’t plan on it laso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 months in it will not start. GE was not helpful would not recommend to others.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know the situation. For help with this issue, please follow the tips in the "No power/washer not working or dead" section on pg. 32 of the Owner's Manual. If this doesn't prove helpful, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Amazing Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible unit! I’m blown away how fast it works!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible all around, installed and did not work. Called many times to resolve. Told they would come to fix and never showed, cancelling the appointment 5 minutes before anticipated arrival. Called back and told it would be another week. Having a washing machine that never worked and having zero support is terrible. Also dented the dryer when installing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you with this washer and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this washer and all the features.

    I would recommend this to a friend