Customer Ratings & Reviews

Short review GE good product. Quiet operation and solid performance for the price. Fits well in a small laundry area. Overall: a solid choice for everyday use.

It has been replaced. It is loud and vibrates and I would not recommend buying. I hate it.

Two days in it had a leak , , ,,,,,,,,,,,,,,,,,

Not eating the product rating best buy, as I haven't received yet. No follow up from best buy

Shakes and very loud. Had to replace and wait two weeks.

I love this washer. It holds big loads and does a great job. There are several different wash options, too.

The washer and dryer have been great so far. However, the first dryer delivered would not turn, so we had to return it and wait an additional 2 weeks for a new one. Disappointed that Best Buy did not compensate me for the inconvenience in having to go to a laundry mat to do laundry.

Great washer and dryer. It’s been a long time since we had new machines. They are so quiet and much faster. Live them

Washing machine Works great! Improvements over last model.

Extremely happy with my GE Profile washing machine

This washer does a great job and is very quiet. Easy to use and has more optional cycles than anyone needs I love it

Best dryer in the market. Large loads of clothes dried fast. Timer and text message option is great. I get my laundry done super fast!

I love that the machine has a quieter sound and my clothes feel and smell cleaner after each wash cycle,

Great washing machine. Easy to use. Clothes come out almost dry.

Love this washing machine. User friendly. Reasonable price

Very easy to use and makes laundry less of a chore.

I purchased this washer and the matching dryer a year and two months ago and the washer came with a one year warranty two months after the warranty expired. The washer stopped. I paid close to $1000 for just the washer. It was an oh well sorry about your luck from Best Buy, but I was stuck because now I have the dryer and I really wanted it the washer to continue matching it so I purchased another one this time with additional Best Buy coverage which I feel I should not need nor anyone should need to do on an item this expensive they did give me a discount, but I’m still having to pay $900 which is ridiculous. One year later I purchased this because the prior reviews indicated it was a great washer, a lot of digital technology that’s where this goes wrong. The best advice I will give you is don’t purchase anything with digital on it. It causes too many issues by a regular washer and dryer with the turn the knob like I used to Have years ago. I feel GE has good appliances. I should say they did years ago, but there’s no rhyme or reason why I should purchase an additional warranty on a item that was $1000 and a year later it stopped working to get it fixed was gonna cost me $700 unfortunately if I didn’t have that dryer I definitely would have avoided buying another one but I can tell everyone do not absolutely do not buy this OPS the 10 year limited warranty, which there’s a sticker on it is crap. I found out it only covers the motor and the drum which the service tech said very rare I feel Best Buy should’ve just given me another one free of charge for that amount that I spent

It seems that my review on the official GE website won't post, so I'll do it here. It's clear that quality and attention to detail is not a priority for GE. The washer continues to leak and hold water with continuous drain issues. Within the past month, I've had to do multiple phones calls with GE to get this washer repaired. Technicians can take days to arrive just for a diagnosis. It can take a week plus just for the part and then another few days for them to come out again to repair! It's been 3 weeks and the issue still hasn't been resolved! At this point the honorable thing to do would be to replace the entire washer, but they refuse unless a technician claims it unrepairable. At least that's what I was told by service. Then the technician tells me that this is a lie. Then later, the service tells me the technician needs to go on a call with the engineer and have the engineer mark it. Which one is it??? Why wasn't it done in the first place? Absolutely pathetic! Of course if all that wasn't enough, they clearly don't keep records correctly. They had my purchase date for the product incorrectly and I had to correct them multiple times otherwise I'd be "out of warranty". I highly recommend you also keep your receipt and all records of communication if you've mistakenly purchase this product. If I could, I would return this product and get a completely different brand. I'll never purchase a GE profile washer/dryer again!

So far very good I had it for a week. it’s working very well

Easy to use the app is great and the clothes come out super clean