Customer Ratings & Reviews
- Model:
- PFW870SPVRS
- |
- SKU:
- 6570095
Customer reviews
Rating 4.4 out of 5 stars with 566 reviews
(566 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 5 minutes after the one year warranty expired, almost like they sent a kill command…. Worked pretty nicely for the one year though, I’ll give it that
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any issue with your washer must be concerning. We always want to provide a great experience, and we’d like to assist. If the washer doesn’t seem to have power at all, resetting it by disconnecting it from power for a couple of minutes before reconnecting may help. Troubleshooting tips are available starting on page 31 of the manual; if you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product’s page. If you’re not able to resolve the issue with troubleshooting and think service may be needed, Bodewell (GE Appliances’ team of appliance care experts) can be reached at 833-426-3393. A technician would be glad to examine the unit. You’re also more than welcome to reach out over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We’d be glad to look into your situation further. -Sarah@GEAppliances
Rated 2 out of 5 stars
Ask about any Warnings Prior to Buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had known that there was a cancer and reproductive harm warning on the product prior to it being delivered I wouldn't have purchased it. However, I will say the features on the washer are great!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .California Proposition 65 which was enacted in 1986 requires companies to provide a warning for thousands of consumer products, foods, prescription drugs, alcoholic beverages, enclosed parking facilities, amusement parks, furniture, and other everyday items. We provide the warning to comply with California law and because a Prop 65 chemical may be present. Exposure limits do not exist for all 900+ chemicals. Even inaccessible parts can create a requirement to include the warning. We do understand your concern and want to clarify, the presence of a Prop 65 warning does not necessarily mean the product is unsafe or poses a health risk.
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk had for three years repaired twice now motherboard is out and 600 to fix don’t buy GE if I could give a zero I would limited ten year warranty a joke stay away from waiting your money now have to buy a new one after buying a matching set disgusted!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances
Rated 1 out of 5 stars
DO NOT BUY this GE model - Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now been through 3 of these washers and 2 of the matching dryer. Every one I get squeaks rattles and sounds like its going to destroy itself when you use it. I would never buy these again. Only good thing about it is that you can put a king comforter in it. Otherwise BUYER BEWARE!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your owner experience. If you are continuing to have difficulty we encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 1 out of 5 stars
its a large trash can
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had the set for 1.5 years now trash,main board burnt out cost 500 to repair,then interface board burnt out will cost 500 plus more,beware pure trash dont buy ,save your money
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you’ve had multiple issues with your washer – that isn’t what we would expect, and we want to help in any way we can. If you’re able to, please send us a private message over our GE Appliances social media (such as Instagram or Facebook) with a copy of your review and your contact information. With that information, we can certainly review your situation further.
Rated 1 out of 5 stars
They don't honor warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad date, no one came! Control panel without pump. Installed pump, says right down the street, be here when part is. It another month! We hired out. GE owes us over $300.00
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.




















