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Customer Ratings & Reviews

$979.99
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Comp. Value: $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 571 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 571 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can put my laudry soap in the machine and it will tell me when its low. The washer also has a feature to vent. Its very efficient

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Profile customer! We have heard great things about this washer unit, and we are happy to hear that you are loving the features. We hope it continues to be a convenience and joy to use for you for many years! Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    Fantastic front load GE Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WoW! What an Awesome Washing Machine. 1st front load, after replacing my 31yo GE washer. Hemmed and Hawed over the newer, top load washers, some with agitators, some without. Examining the cleaning cycle of the front load, I clearly see a better quality clean, and no "jeans~ball" to untangle once the cycle is complete! ❤️ GE!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your experience as your feedback is very important to us. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer washes great. Washer is a bit loud like a thumping noise while washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loving it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are only 2 weeks into using our new washer, but so far we are loving it. The capacity is huge, features are very helpful and I love having the smart app to notify me when the cycle is complete so we can avoid leaving we clothes in the washer for too long.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that your unit is working great and that you are loving the convenience of using the Smart HQ app. We are confident this unit will continue to impress you for many years with its great features and wash performance. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Beautiful Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: lots of washing options, looks great, large capacity (was able to wash king comforter without a problem Cons: can be very noisy on certain settings, water drips inside washer when door opens; detergent holder also seems very wet after use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave us your review and we're glad to hear that you're enjoying the wash options, large capacity, and looks this model offers. Your washer may make sounds your previous model didn't. If your unit is wet after the cycle, please run the UltraFresh Vent cycle. This cycle is meant to remove excess moisture from your unit to prevent odor and keep your unit smelling fresh. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that has a huge capacity. Adore that is spins all the water out with the vent system and that is Energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome machines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I splurged and went all in on this set. Clothes come out soft and super clean. No need to keep putting soap in at every load, which I love and it has an awesome 20 minute quick cycle. Heck yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the decision to get this GE set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just have it for 2 days and is been doing a good job. The first day I did 5 loads where is included 2 loads of king zise bed spreads (tick ones), 2nd day so far has been working with 3 loads. The dryer you can set up as low as 20 minutes,that time don't work for me, especially is your loads are big but "for me" 40 minutes was enough to dry big loads even the beds spreads. So I can't complain, so far very happy with my purchase. Will updated if something wrong happens and the time it took to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Once I figured out how to download & add to the app, love this washer for my family. We all wash our clothes individually HH of 3. The light awesome, it allows you to make sure no sock or underwear left behind and no musky smells!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer/dryer I owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance and Value cannot beat. The GE Profile set is the best ones I owned to date. The features are great; WiFi and the detergent automatically dispenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great and does an awesome job with cleaning my son’s clothes as he is an athlete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don’t second guess it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Easy to operate and with the drawer added it’s at eye level

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doing Laundry is Fun Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes doing laundry fun again! Does the job very well; very strong motor; easy controls on how to use the machine. The installation was very fast as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Master

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style, always like and trust GE brand Ease to used Quiet

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you like the style of your new washer! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thanks for trusting the GE Appliances brand! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color great installation nice large capacity very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very advanced, easy, and customizable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is very similar to the samsung washer and dryer units i used to have (very expensive). It functions more like an ipad than an annoying touchscreen. Its really great, i can pause and change the settings midwash or dry. Its really customizable unlike other units and has many options. Including, its very own sanitization setting! Great for dog messes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, very efficient, satisfied with my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buzz, your spin cycle…woof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is aggressively average. It does have nice features, it’s user friendly, and my clothes are always clean; all winners for me. I’ve enjoyed doing laundry as much as a person can possibly enjoy doing laundry. However, getting the clothes clean has been a nightmare on a handful occasions. I’m not sure what the issue is (if I did know, I’d fix the problem), but a couple of times this machine has had issues with the spin cycle. Either the clothes come out still dripping, or the machine spins so violently I feel like my house has been relocated to the launch pad at Cape Canaveral during liftoff. The washer has moved up to 6” on its own during a spin cycle. The linoleum in my laundry room has ripped because of it. This is an appliance where setting it to “MAX” does not end in a good time. There is a silver lining here, and that is that I’ve never had to re-wash anything, even a toddler boys poop-stained underwear. TL;DR: Buy this only if you enjoy the sensation of your house falling down around you.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd be happy to help with the walking/sound issues you've brought up here. Based on what you've described, this would not be a normal operation. We would recommend checking to ensure the unit's level and has not been overloaded. We also have an article on our website if you search "Front Load Washer - Walking or Vibrating" to help with this. Regarding your clothes coming out too wet, adjusting load size will help with this. There is additional troubleshooting to help in the manual on page 36, section “Clothes too wet” which can be found on the website. If you’re still having trouble after this, we would recommend reaching out to our Bodewell team for service. They can be reached at the phone number here- 833-426-3393. GE_Appliances

  • Rated 1 out of 5 stars

    Very Disappointed in Quality and Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a GE washer on July 19, 2025, and by October 2025, it had already stopped working. A service technician came to repair it and replaced one part, but shortly afterward, the washer failed again. The technician has now indicated that both the main control board and motor need to be replaced due to error codes. I contacted GE customer service to request that the parts be expedited, given that we have already been without a functioning washer for three weeks. Unfortunately, I was informed that these parts cannot be expedited and that the order may take seven or more days to arrive. This situation has been both inconvenient and disappointing. When purchasing a new appliance, especially from a well-known brand such as GE, one expects it to perform reliably for years—not fail after only three months. The lack of urgency and limited support from customer service have added to the frustration. I hope GE reviews this case and improves both the product quality and service process for future customers. Based on my experience, I would not recommend this washer!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear of your experience with your new washer. We see that you are actively working with a member on our team, and we are confident that they will continue to assist you with getting this washer issue properly resolved. Your feedback is extremely important to us, and we will pass these comments along to our product team to review. GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile is the best. I love all the options especially the Ultra venting system. My old Ge Profile was 16 yrs old when i had to replace it. I love the set.

    I would recommend this to a friend
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