Customer Ratings & Reviews

The washer is good. Don’t buy the pedestal. It’s too flimsy and rocks too much. Also 3rd party install crew. Did not mount, I had to do it. Called Best Buy and no help

I love my new GE washer. I like the venting, and the clothes are so, well almost dry.

Love the look, love the features. This machine makes laundry a breeze and enhances my laundry room.

Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nice, beautiful color, big enough for what we needed, alot of features.

Excellent product and Quality no vibrations everything you need

Love this washer! It's huge. Need a bigger dryer now

Two washers later, save your money, don't buyGE. It is junk best. Bye. Cannot help us for the first year. Then our warranty will kick in. Best buy always takes care of their warranty G.E does not you be the judge

FINALLY I found the perfect washer. We are a large family, and our washer/dryers are constantly in use. I actually got rid of a set even before it died on me because I hated using it so much. Little things matter user interfaces because the steps are so repetitive. Here's what I love about this machine and its matching dryer: 1) they are beautiful and make me happy when I look at them, 2) large capacity 3) The soap dispenser you only have to fill once in a while is actually THE BEST creative new feature I've seen in a long time, less mess, less heavy lifting of the soap container, less chance of using too much (which saves me money and time), etc 4) the auto venting feature is super cool and cuts down on the chance of mildew so you don't have to leave the door open 5) I love the dial - it's easy to set and see. I discovered I hate buttons on W/Ds because over time they become less responsive and you have to push harder. Then if it's a button used to scroll through a set of options, you press it wrong and it skips your choice and you end up having to scroll through the whole list again. So infuriating. This one has some buttons but just for customizing settings 6) your last setting is what pops up when you turn the machine on again - my last machine would just reset to default each time so I would have to manually customize each load by pressing all the annoying buttons all over again 7) the controls are easy to see - unfortunately I need glasses, don't always have them on me when trying to throw a quick load in and our laundry area is a little dark. There was no way to illuminate the controls on my last machine, though because I would've needed a headlamp based on the angle of the interface. AND finally (this is for the dryer) 7) I love the three steam settings - there's a sanitize steam setting I've used on some new clothes I bought that freshened them up and removed all wrinkles without harsh washing. It's like a mini dry cleaner! My husband's shirts (before covid) were like $3 each to wash and press at the dry cleaner's, but mine were like $15 because the presses aren't designed for women's shirts. This dryer saves me money because I don't need to go to the dry cleaner as often. There's a quick refresh, and large load remove wrinkles, and as I mentioned the long steam sanitize. I used it on curtains, bedding, even small rugs and it's great. I don't write reviews often, but the designers of these machines deserve to be celebrated.

I was hesitant to go GE brand based on past experiences and reviews online, but so far, so good. We almost returned these for Samsung, but I’m glad we didn’t. The clothes come out feeling cleaner. I love the automatic soap dispenser. The cycle options are great. The smart app works well to give me status updates.

I was warned but I read the positive reviews and thought spending more money would mean a better product. Now a year later, the REPLACEMENT washer stopped working. GE technicians to home x4 and still not fixed. GE solution: Buy another one from us. We will give you a discount. Photo of “fixed” washer. Indicator light does not align. I suspect it’s the wrong panel but I’m not the technician. When it worked, it was great. If you don’t mind spending $1k every year for your washer, this is the machine for you!

The 5.3 cu.ft. drum easily handles king-size comforters and huge loads with zero tangling. UltraFresh Vent System + Microban actually keeps it odor-free – no more musty smells even if I forget a load overnight. SmartHQ app is flawless: start cycles remotely, get end-of-cycle alerts, and the SmartDispense holds 50 oz of detergent and dispenses exactly what’s needed. Quietest machine in the house thanks to the inverter motor. Antimicrobial gasket and 1-Step Wash+Dry for small loads are game-changers. 12 cycles including Allergiene and TurboWash 39 get everything perfectly clean. Energy Star Most Efficient and uses way less water than my old top-loader. Worth every penny. Highly recommend.

I really like this washer. It uses much less water then a top load. Plus our clothes come out cleaner. It also uses less detergent.

Love this washer! It does such a great job of cleaning the clothes. Love the automatic soap dispenser that holds detergent for many loads so you don’t have to put it in every time. Also has a dryer that will run after you finish a load if you are not doing another, so that the front gasket won’t get moldy.

I cant emphasize enough how much I love my new washer dryer set. Best ones I have ever had. They are extremely efficient and do a great job washing and drying everything, from clothes to heavy bedding. Installation was a smooth experience with great techs. I live in the mountains, and other stores have had trouble delivering to my area, but I have never had a problem with Best Buy making it to my house. Thanks for a great job!

I love this washer. It is so easy to use. It fills up the amount of detergent needed. I only have to fill it up every now and again. I love the vent cycle that dries the washer out after a load. It's quiet.I just absolutely love this washer

Best washing machine I ever had. Quiet and efficient

This GE washer has been a fantastic addition to my home. It washes clothes thoroughly and handles large loads without any trouble. The machine runs very quietly, and the spin cycle removes most of the water so drying takes less time. The control panel is easy to understand, and each setting works just as described. The washer also looks modern and solidly built. Overall, it is a dependable, energy efficient and high performing appliance that makes laundry simple and stress-free.

Units work great but BUY THEM FROM SOMEWHERE ELSE! Spent about $2k on the GE Profile Washer Dryer Stack on 7/3 with a delivery/install date of 7/7. They showed up on 7/7 without the mounting kit and rescheduled the install/delivery for 7/12. They did not call or show up on 7/12, so I drove about 15mi to the Dewitt, NY store and rescheduled the install/delivery for 7/17. On 7/17 they again showed up without the mounting kit but left the washer & dryer units and said they would return by the end of the day with the mounting kit and install the units. They never showed up, so I had to drive back to the store, pick up the mounting kit and went home to install them myself. Complete incompetence all around and a huge waste of my time, avoid Best Buy for appliances at all costs if you value your time!

I really like the GE profile front loader compared to the top loader that I had. I feel that my clothes are much cleaner. The UltraFresh Vent System with OdorBlock is a very nice features to ensure a dry washer once washing is complete.