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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 562 reviews
  • Rated 3 out of 5 stars

    Disappointed customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use and large capacity. If you order thru Best Buy go to store to order or do not Order. Customer service is very limited. There is no means to talk to anyone that can correct issues created by Best Buy online . My order got canceled after 2 weeks for no reason. I spent hours on phone with limited response. Best Buy does not allow there stores to have phone service to customers. My reorder was overbilled and they left off my 5 year warranty and installation and haul away. Very disappointed customer who have use Best Buy alot..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your experience. We recommend calling the Best Buy team directly at 888-237-8289. GE_Appliances

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make online order arrived the day it said it would very nice lime the pictures very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a front loader and so far its great. Very quiet and efficient. I love the App, which does keep me informed as to what cycle I selected and time remaining. It also prompts me when the cycle is completed. Overall, I am very happy with this product, clean and fresh-smelling clothes. The capacity is very large, no issues with items getting twisted or bunching up during the wash cycles. There are LOTS of options for wash cycles and water temperatures. So far, I am very happy with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It does everything we needed. Nice and quite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice for a new machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love almost everything about this machine. The capacity is unbeatable, it was easy to install and using it is very intuitive. What I DON’T like is 1) the auto-dispense feature uses WAY too much detergent. A jug that would typically last our family for at least three MONTHS was completely empty within 6 weeks. We no longer use the auto-dispense drum, we just fill the regular cup with each load. The other thing that I don’t like is that if you have a very small load, the washer sometimes refuses to drain. The handful of items will wind up in a pool of water and have to be wrung out by hand and the machine will only drain completely with the next load. But the majority of the time, everything emerges clean and only damp, and the drum is illuminated so I can tell if there’s a lone sock or washcloth in the back. I also love the non boring blue color. It looks very classy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would recommend this washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Stacks Up Well !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out brighter and fresher! Washer is very efficient and precise with all items to be washed. (Comforters, blankets, etc.) Very spacious!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some cycles on it that i dont understand and they do not explain them in the owners manual. The wash cycles take alot longer than my old washer and the 30 load detergent is great but you still yave go add the bleach and the softwner each wash. So its almost pointless to me. This washer also adds water pretty frequently during the wash rather than what it needs at the same time. Im not sure if i would suggest this washer. It is a quiet unit, it doesnt make any sounds when its done and i love that! Debating weather or not im going to return and exchange them!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service crew gets things done quickly very friendly, courteous punctual on time very informative on arrival time in & out smooth transaction. As fro my new washer couldn’t be happier great machine now all I need is the dryer to match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very efficient and large to accommodate big loads of laundry. I really like the sanitize feature it automatically dose after unloading and closing the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the machine it’s worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has amazingly changed my washing experience . My clothes are better washed and I actually enjoy washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The smart dispense function saves you from excess use of detergent. The seemed ventilating keeps both your washer and clothes fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machines that don’t disappoint.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine Model Serial: PFW87OSPVORS GE APPLIANCES with a lot of features, quieter than most washers and clean. I recommend this GE washing machine. I also bought a GE dryer and is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New open box washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about buying an open-box item from anywhere, but I just lost my washer and needed something as fast as possible. I have the rewards program and guessed that it would be my safest way to buy and still be protected with a warranty. As of yet, I have had no need for the warranty, and this washer and dryer set has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The clothes come out barely damp so they dry quicker. The ultra fresh vent system is amazing as well, and I love the convenience of the auto detergent.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new washer! We're so glad to hear you're pleased with the unit. This appliance is simple to use and gets the job done. We hope you will enjoy it and all of it's benefits for many days to come! GE_Appliances

  • Rated 4 out of 5 stars

    Beautiful but not Vent dry completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this washer! The only complaint, the soap dispenser still has water in , even after Vent option. So I have to take it out completely and dry with a rug to keep it mold free…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it is meant to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Huge capacity. Cleans things - which is probably self evident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Machine Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this machine! My last washing machine only lasted 18 months. I was surprised at how heavy the GE is. It is solid, quiet, and does a great job getting the clothes clean. The automatic soap dispenser is a great feature. The sparkly blue is very pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. I have huge blankets to wash and it is nice to have these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer ever!! Very happy with this purchase r

    I would recommend this to a friend
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