Customer Ratings & Reviews

good product and easy to use my wife and me we loved I hope can be for a lot time.

No issues very good quality and service provided by Best Buy employees

Great appliance. Main drawback is that the unit is too low & the cost of a pedestal to raise the unit is too high.

Very solid machine , quiet and beautiful design. Large Load capacity is always welcome ! I will like to see more functionality on the app Like turn it on and off etc ,

Top notch washing machine that washes a king comforter with ease. Extremely quiet spin cycle. Best washer we have had in 30 years. Highly recommend.

Great overall product. Washes well and clothes look new..

I absolutely love my new matching, Blue washer and dryer. You put up to 50 oz. of laundry detergent in it and it automatically dispenses the proper amount of soap! I love that feature. It tells you when it’s getting low on detergent. It has a huge drum for extra large loads or quilts or comforters. It also has a vent feature to get excess water out of it after you finish washing your load. This helps minimize mold to grow or unpleasant odors. I highly recommend this combo.

I did a lot of comparisons trying to find the best front load washer with the largest capacity for washing our comforters without choking down the drum. This washer has absolutely surpassed my expectations. It is not only big enough, but it has an awesome venting system that automatically cleans the washer after each use. I’m beyond thrilled with this purchase!!!!

Love it so far have them for a couple months. It also easy to use and clean.

Beautiful and perfect. The best washer, faster an silent.

I've had this machine for less than a week, and I'm already considering returning it. This machine is LOUD. My laundry room is on the 2nd floor, and when this thing is running, you can hear it throughout the house. There is some kind of motor that runs often during the cycles that are 10x louder than the Samsung I replaced. You can actually feel the vibration of the motor running on the floor on the opposite side of the house. When the spin portion of the cycle begins is when things really get interesting. The machine doesn't seem to be able to balance a load. I've only done a handful of loads ranging from 1/3rd full to completely stuffed. The machine did best with a fully stuffed load, but anything over medium spin would still cause objects to fall off the walls around the house. The Samsung this machine replaced would occasionally get out of balance, but never to the level of this machine. The problem can be somewhat helped by stopping the spin cycle and moving the load around, but that's a very inconvenient thing to do for every load, and even then, the imbalance is still severe compared to our previous machine and causes vibrations that are heard and felt through the home. I've never had a machine rattle the windows, but this one does it consistently. I went through the noise and vibration troubleshooting in the manual, but nothing fixed the issue. I think this may just be the way this particular machine operates. The load is very dry after the violent spin cycle, which lowers required time in the dryer, but it is almost unbearable to be in the house while the machine is running. We will likely be returning this machine and matching dryer, although the dryer seems to be fine. I don't think our house can handle the stresses of this machine.

Great product, Installation was not very good. Overall just good

The best. Easy-to-use and great quality. Also big loading space

My wife says her clothes smell and look cleaner than ever before

Excellent washing machine and it makes almost no noise when it's washing.

Good product but Best Buy home delivery is not the best

I absolutely love this washer and dryer set! They are very quiet and efficient.

Washer works great have had no issues with washer.

Washer is great! The two men that delivered it were very professional,made for a great experience

This is an awesome machine! Handles large loads with ease.