Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,214.99

Customer reviews

Rating 4.4 out of 5 stars with 553 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 553 reviews
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Installation was not very good. Overall just good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Easy-to-use and great quality. Also big loading space

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy wife

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife says her clothes smell and look cleaner than ever before

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very loud machine. Load balancing issues.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for less than a week, and I'm already considering returning it. This machine is LOUD. My laundry room is on the 2nd floor, and when this thing is running, you can hear it throughout the house. There is some kind of motor that runs often during the cycles that are 10x louder than the Samsung I replaced. You can actually feel the vibration of the motor running on the floor on the opposite side of the house. When the spin portion of the cycle begins is when things really get interesting. The machine doesn't seem to be able to balance a load. I've only done a handful of loads ranging from 1/3rd full to completely stuffed. The machine did best with a fully stuffed load, but anything over medium spin would still cause objects to fall off the walls around the house. The Samsung this machine replaced would occasionally get out of balance, but never to the level of this machine. The problem can be somewhat helped by stopping the spin cycle and moving the load around, but that's a very inconvenient thing to do for every load, and even then, the imbalance is still severe compared to our previous machine and causes vibrations that are heard and felt through the home. I've never had a machine rattle the windows, but this one does it consistently. I went through the noise and vibration troubleshooting in the manual, but nothing fixed the issue. I think this may just be the way this particular machine operates. The load is very dry after the violent spin cycle, which lowers required time in the dryer, but it is almost unbearable to be in the house while the machine is running. We will likely be returning this machine and matching dryer, although the dryer seems to be fine. I don't think our house can handle the stresses of this machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please make sure the washer is properly leveled. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no problems and easy to hook up. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New appliances

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the washer/dryer combo has been satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The color is absolutely beautiful. There are multiple settings to clean your clothes and it cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I thought at first I was being ridiculous buying an expensive washer and dryer set, but I was wrong! I absolutely love this set. I am doing three times the laundry in a day that i used to do, and in a home of 5 that is life altering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better luck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Cross my fingers because the last washer sucked!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded our expectations, several options to handle all clothing types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Front Loading W&D Work & Look Great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this set for eight months now. Overall happy with its functionality and operation. The ultra fresh vent feature of the washer works as advertised. The dryer works really well. The steam function helps to refresh and remove wrinkles if you happen to forget clothes in it for a bit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to send us your review. We are happy to hear that so far you are pleased with the features and operation on your washer/dryer set.One thing we like is the WIFI Smart feature allowing you to start, stop and monitor your laundry from anywhere while receiving real-time notifications and updates. We think you will be impressed with your units for a long time! Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    Excellent Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is highly recommended because it’s easy to use, runs smoothly and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Machine!!! It cleans my clothes well. I love the vent to keep it from smelling like other machines.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Perfect combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful washer and dryer set. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! First of all it's beautiful, it has so many convenient settings, including sanitizing which as a pet owner i thing it's my favorite. I have 2 dogs and they do spend a lot of time outdoors, so i have to constantly wash them and clean there linen and beds, this machine has really made it so muvj easier for me

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Great appliance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Compared to my previous one, this one is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no noise and clothes is almost dry washing is better than ever

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Our patented, time saving, Dynamic Balancing Technology (dBT) senses and rebalances uneven loads during the spin cycle, providing a quiet wash! We're thrilled to hear you're enjoying this washer, and we're confident it'll serve you well for years to come. GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good and expensive.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Expensive but good. Needed something that will not give as much problems as a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the automatic soap dispenser and the blue color. I would only change the buzzer to a little louder sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry day is now a breeze

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry day is now a breeze with the GE Profile 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer! Its large capacity and smart features make drying clothes effortless. Plus, the sleek Sapphire Blue finish adds a stylish touch to my laundry room. Highly recommend!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you also choosing us for your washer purchase! We have heard great things about this washer unit, so we are excited for you to be able to experience all its great wash features and it becomes a highlight piece in your laundry space along with your dryer unit. Dianna@GE Profile GE_Appliances