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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 579 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and find the color appealing. However, some customers have reported issues with the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 579 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fresh vent feature. I no longer has to keep the door open to avoid water from staying and bacterial/smell forming. Size is also fantastic and they look great is our laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Beautiful! Highly recommended! I only wish it had a PAUSE feature to add when I realize I dropped a sock!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Pressing the Start pad again early in the wash cycle will pause the cycle so you can add or remove a garment as needed. It will take a few seconds for the door to unlock after pressing Start/Pause. After adding or removing garments, press again to restart the wash cycle. If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer, huge capacity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this a month ago, but so far have nothing but rave reviews. Large capacity and has lots of wash options. Install was easy, but would have liked the wrench that is required to help level the unit. Other than that frustration, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, third party install didn’t happen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are great! Had to install myself, the install team wouldn’t install because the water valves weren’t brand new, that was the only negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make online order arrived the day it said it would very nice lime the pictures very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I ever had. Quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well, beautiful color, great condition

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The Difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance with quite motor and easy program selection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set Works great Just a little louder then expected but not to bad! Leaves clothes clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will buy again..and store service was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet installed however purchase experience at BestBuy was the best. In process of home build, shopped all outlets for quotes on our selected package, BestBuy gave us the best deal and made the purchase experience very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine works very well, I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful but not Vent dry completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this washer! The only complaint, the soap dispenser still has water in , even after Vent option. So I have to take it out completely and dry with a rug to keep it mold free…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Best washer and dryer EVER! Make doing laundry very efficient. It is such a joy to start the laundry, get messages during the process, and then message about finished cycle. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.E. profile 5.3 washer with wifi.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it 10/2024. No problems. It cleans great and saves on on water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product in July 2024. It’s been few months. We like it a lot. The clothes are so clean. We even wash our bulky comforters which is convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ultra fresh vent system, I have had so many issues in the past with other front loader washers developing mold. This system is a game changer. Also love the ability to add laundry detergent for multiple uses and the Wi-Fi features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the washer during this first month of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read Reviews on this product before you buy,,,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st GE Profile Washer they Brought DID NOT WORK,,, it would not spin the water out of the clothes,, so they offered to bring us another one, which they did, and so far the new one they brought has been doing ok but it is too early to give it any ratings as we have only used it a few times... online on reviews l see this model has had some issues l hope this one last awhile before l would have any problems and if you do, look to Youtube on what might be wrong and you might be able to just order the parts online an change them yourself which would save you money,, youtube rules.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your first washer didn't work and you had to get a replacement. We are glad to see you were able to get a replacement in a timely manner and it is working well for you. Please know that if you have any issues, you have a full one-year warranty on your new washer. If you have any questions, please let us know. Joyce@GEAppliances GE_Appliances