Customer Ratings & Reviews

So far so good. I just have it for 2 days and is been doing a good job. The first day I did 5 loads where is included 2 loads of king zise bed spreads (tick ones), 2nd day so far has been working with 3 loads. The dryer you can set up as low as 20 minutes,that time don't work for me, especially is your loads are big but "for me" 40 minutes was enough to dry big loads even the beds spreads. So I can't complain, so far very happy with my purchase. Will updated if something wrong happens and the time it took to happen

This washer is great and does an awesome job with cleaning my son’s clothes as he is an athlete.

Excellent purchase. Very quiet easy to use and spin the water out. Clothes are practically dry when cycle finishes. Very frsdh and clean. Im in awe with this washer.

This model is very similar to the samsung washer and dryer units i used to have (very expensive). It functions more like an ipad than an annoying touchscreen. Its really great, i can pause and change the settings midwash or dry. Its really customizable unlike other units and has many options. Including, its very own sanitization setting! Great for dog messes.

GE Profile is the best. I love all the options especially the Ultra venting system. My old Ge Profile was 16 yrs old when i had to replace it. I love the set.

Machine washes well. The quickwash feature cleans in as little as 20ish minutes. It’s very quiet and smooth. The smart dispense system is very convenient and uses the correct amount for each load. I feel we used more detergent when we measured it ourselves. Overall good buy.

I purchased a GE washer on July 19, 2025, and by October 2025, it had already stopped working. A service technician came to repair it and replaced one part, but shortly afterward, the washer failed again. The technician has now indicated that both the main control board and motor need to be replaced due to error codes. I contacted GE customer service to request that the parts be expedited, given that we have already been without a functioning washer for three weeks. Unfortunately, I was informed that these parts cannot be expedited and that the order may take seven or more days to arrive. This situation has been both inconvenient and disappointing. When purchasing a new appliance, especially from a well-known brand such as GE, one expects it to perform reliably for years—not fail after only three months. The lack of urgency and limited support from customer service have added to the frustration. I hope GE reviews this case and improves both the product quality and service process for future customers. Based on my experience, I would not recommend this washer!!!

I am so incredibly pleased with my new washer and dryer. I am updating several rooms in my home, with the laundry being one of them. These are an incredible inspiration and addition! My goal was to easily be able to wash and dry my king sized bedding, and these certainly handle it with ease. The size is perfect, and the color is stunning!

The purchase experience was smooth and all questions were answered.

Quiet, effective, large capacity washer that will accommodate king-sized bedding. Love the auto-dispense soap. Wish had auto-dispense fabric softener and additives, also. Blue color looks great.

This washing machine is amazing. So quiet and plenty of room in the loader plus the color ( blue) my favorite.

I am beyond frustrated with this washer! We have had 7 service calls regarding our machine with no fix in sight! This washing machine shakes our entire house, knocks so loudly we can hear it outside, squeals, squeaks, tweaks, etc!! We had it installed by Best Buy on July 18, 2025 and we have not been able to complete our laundry loads yet! Best Buy and Bodwell have given us the complete runaround from day one! We have had the unit leveled a few times. It is installed on a GE Profile pedestal and has been balanced several times while on the pedestal. Even sitting directly on the floor the machine still shook the house profusely! Bodwell came out to balance the machine and only cited the front at one time. The machine was so off balance and the technician left the machine just like that! We have asked to have our machine replaced with a brand new one and are receiving such a hard time with communications. It takes sometimes a week for someone to respond to my emails regarding replacement of our washer after I have sent several videos depicting what this machine is doing. My advice is DO NOT BUY GE PROFILE PRODUCTS AND DO NOT BUY FROM BEST BUY WITH A BODWELL EXTENDED WARRANTY. This has been such a convenience and no one in the company cares enough to make sure I can complete laundry after weeks without the use of my machine! Totally dissatisfied!! Too bad I can't upload videos! You need to really see how bad it looks and sounds. Photos don't do this review any justice! THEY DENTED THE MACHINE IN SEVERAL PLACES AND SCRATCHED THE BOTTOM FRONT!

Love all the features and large capacity. Have owned for about 2 weeks and used over dozen times. The Smart Dispense that you fill with detergent and then you don’t have to put in soap separately for every wash is great idea and comes in so,much handier then I thought. Love using this washer.

This is my second purchase of this product. I like everything about this washer and dryer from large capacity to effective washing and drying in one cycle

Having used plenty of front-loaders and top loaders, I gotta say, this particular one has everything I could wish for, and many options I have yet to explore. Quiet, fast, and just looks good. Couldn't recommend highly enough!

Best purchase! I like the black and white design & it works perfectly

I am impressed with this washer. It does a great job cleaning. It has a huge capacity! It has quick wash cycles. It washes a king quilt, blankets and the sheets all together and has zero issues. Very efficient and uses less water. It dispenses the laundry detergent which a plus when you have teens.

I love that i can put my laudry soap in the machine and it will tell me when its low. The washer also has a feature to vent. Its very efficient

It’s works perfectly and get all my laundry done fast!

Pros: lots of washing options, looks great, large capacity (was able to wash king comforter without a problem Cons: can be very noisy on certain settings, water drips inside washer when door opens; detergent holder also seems very wet after use.