Customer Ratings & Reviews
- Model:
- PFW870SSVWW
- |
- SKU:
- 6577200
Customer reviews
Rating 4.4 out of 5 stars with 579 reviews
(579 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and find the color appealing. However, some customers have reported issues with the installation process.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Best Buy Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy delivery could be much better.The drain pan installation was not mentioned in the checklist .It has to be installed by the delivery guys or has to be informed to the customer prior to delivery.
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback and understand the importance of a good delivery experience. If you still need assistance with this, please reach out to your local Best Buy store directly. We know this washer will serve you well for a long time to come!
Rated 5 out of 5 stars
GE washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an outlet deal for maybe around $200 savings so we could have one same day. Works great, cleans thoroughly and fast.
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Nice washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer that makes my clothing smell great! Love all the settings.
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
GE Washer & Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks and a very quiet wash and spin cycle. Replaced a 15 year old set. Both were made in Louisville Ky. Very important to me.
I would recommend this to a friendRated 1 out of 5 stars
GE disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my unit was delivered, the dryer was nonfunctional and would not heat. The delivery technician was aware of the issue but still left the defective unit at my home. This occurred after my working washer and dryer were removed, as I had purchased this set as an upgrade. Over the course of 7 days and approximately 10 hours spent communicating with Best Buy, I attempted to resolve the issue, despite having purchased a 5-year extended warranty. In the meantime, I was forced to use the dryer on the “air” setting, only to discover that the drum continues to spin even when the door is opened, posing a serious safety hazard—especially for children. As for the washer, it fails to fully dissolve detergent pods, leaving residue and melted pod around the rim.. While GE Profile is marketed as a high-end brand, my experience with this set has fallen far short of those expectations.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address this concern, please contact the Best Buy customer service department at 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Rated 5 out of 5 stars
In love with my new washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it still learning all the technology it is equipped to do, but so far so good!
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Washer and Drter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. And dryer good quality and delivery was perfect
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
The best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! So far so good! Functionality and best brand
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with my GE Profile Washer. I wish it had soaking but I glad Bruno in west LA location recommended this one
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendBrand response from GE Answers
Posted .We are so glad you are happy with your purchase. This is a beautiful model, and we are so glad it is working well for you. This does have a Soak Rinse for Sanitizer button to enable. An additional chime will occur, and the cycle time will increase due to additional soaking time to activate the laundry sanitizer. To cancel the option, press the Soak Rinse for Sanitizer button again. NOTE: Fill the fabric softener compartment in the dispenser drawer with the recommended amount of laundry sanitizer.
Rated 5 out of 5 stars
strong and perfect to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect súper strong to work and big capacity my wife love this
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Smart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my purchase so far.A smart washer and dryer combo
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 1 out of 5 stars
Not as good as previous model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous model that wasn't too bad, only breaking once on a rental property, and it was the drain pump, which is a common problem with these machines: the newer model, crap. The motherboard went bad, then the drainage pump, and after I changed both... the motor started cranking and went bad as well. I wanted to stay with this brand, but sadly, I can't recommend it anymore. Actually, at least with these washers stay away from them. The machine lasted me one year and a half.
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your washer's motor not working. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality installation was timely and knowledgeable
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Not here yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent gotten it yet-- they called and cancelled /rescheduled until tomorrow But i used my daughter in laws and love it
I would recommend this to a friendRated 5 out of 5 stars
GE washer and gas dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer dryer combo! Could not be more happy with product!
I would recommend this to a friendRated 4 out of 5 stars
Nice new washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We all love the washer, the only con is it is much louder than expected.
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everythink are excellent, great product, love it, work great
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Needed this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great worth the money ge are strong products
I would recommend this to a friendRated 5 out of 5 stars
Great experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and even better delivery/installation service!
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
I would recommend this to a friend- Cons mentioned:Installation
Rated 1 out of 5 stars
Don’t Buy from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second washer dryer I have purchased in a year unfortunately they wouldn’t install them in either property. Delivery men said I needed a plumber at both. Plumber came and said it wasn’t true. $250 extra dollars for their “free install”
This review is from GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and encourage you to call Best Buy at 888-237-8289 regarding the issues you had getting your washer and dryer installed. -Vikki@GEAppliances



























