Customer Ratings & Reviews
- Model:
- PFW870SSVWW
- SKU:
- 6577200
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and find the color appealing. However, some customers have reported issues with the installation process.
This summary was generated by AI based on customer reviews.
Watcher and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente, my house hold is very happy with our purchase.
I would recommend this to a friendLuxurious Feeling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best decisions to get this appliance. don’t hesitate to spend money for it
I would recommend this to a friendEase on back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front stack makes this an easy machine to use, reducing back pain!
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are happy to hear it’s not only easy to use but it’s not straining your back! We think you will continue to be impressed with this amazing washer for many years.
Nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice………………………………….,,,,,,,,,…………………………………………………………..
I would recommend this to a friendBiggest Dissapointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped wringing out clothes within less than of month. Tech came out and couldn't fix it. Replacement washer came out and had the same issue on the same day of delivery.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the inconvenience and understand how upsetting this would be for you. We want to help! If you haven't already, please check to see if you may have selected a slow spin speed. A slow spin speed will eliminate less water than a fast spin speed. Another reason for this is oversudsing from too much detergent. This will slow down the final spin cycle, causing a suds lock. We have some troubleshooting tips on our site if you'd like to review. If service is needed, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. Joyce@GEAppliances
Combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the units, everything you need at finger control, right height even with pedestal
I would recommend this to a friendVery loud washer - gel Squad coming out to examine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY LOUD WASHER! Not sure if it is a defective machine, Geek Squad coming out tomorrow to look at it. I may exchange it, we'll see. If i do i may go with the lg, and get the stackable dryer. I'll keep you posted with an update!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. If you believe the noise is abnormal, we recommend you review the section titled: "Loud or unusual noise; vibration or shaking" on pg. 32 of the Owner's Manual. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any case numbers you may have, and the model/serial numbers of your washer so we can assist further.
Laundry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Machine. I am totally satisfied! I couldn’t have made a better decision.
I would recommend this to a friendGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the anti microbial feature to help prevent bacteria, Plus, I love the color.
I would recommend this to a friendDryer Arrived Damaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery drivers for both the washing machine and the dryer were competent and friendly. The dryer was delivered separately on December 19. However, the dryer arrived with a broken door that is unable to close. The delivery drivers contacted Best Buy and a new door or new machine has been ordered. It has been over a week and I haven't heard back from Best Buy when I will receive a working dryer. I am NOT happy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly to further discuss your delivery concerns at: 1-888-237-8289.
Its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine nice and big and when the load is done the clothes smell so good. The only downside is when you turn it on it always says low tank. When the water fills up it is very noisy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Tank Low will display when the SmartDispense tank needs to be re-filled. Typically, this first lights up when there are approximately 8 - 10 loads of detergent remaining. If the tank is full and continues to display "Tank Low", we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed.
Great washer and dryer ser
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic machines. Worth every penny. Wouldnt hesitate to purchase again
I would recommend this to a friendSilent and powerful machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Silent and powerful machine. And like the fact it has 10 year warranty.
I would recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible all around, installed and did not work. Called many times to resolve. Told they would come to fix and never showed, cancelling the appointment 5 minutes before anticipated arrival. Called back and told it would be another week. Having a washing machine that never worked and having zero support is terrible. Also dented the dryer when installing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with this washer and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
New appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product as always from Best Buy. Buy all my major appliances here.
I would recommend this to a friendmr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far very good washer. has many options that is why i picked this one
I would recommend this to a friendAwesome job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was great and works pretty good. Only con is that the washer is a bit loud.
I would recommend this to a friendGood value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appliance. Has all the bells and whistles Will Definitely recommend
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks very nice! Very happy with it
I would recommend this to a friendBrand response from GE Answers
Posted .This washer allows you to save time and make laundry effortless with our intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the perfect amount based on load weight and fabric type for optimal cleaning performance. We're thrilled to hear you're enjoying your washer, and we're confident it'll continue to serve you well for years to come.
Great washer and dryer package!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality washer and dryer! It was delivered very quick as well
I would recommend this to a friend