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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,214.99

Customer reviews

Rating 4.4 out of 5 stars with 553 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 553 reviews
  • Rated 1 out of 5 stars

    Flipping Door Hinges Added Fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this washer because the mother board died after 3.5 years. 6 months after warranty. Then Best Buy is charging to flip the hinges on the washer. I pay to be a Total Best Buy member and I get a fee because the person that delivered the washer could not flip the hinges. Horrible experience overall

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To address an issue with installation with Best Buy, please call 888-237-8289. Information about reversing the door swing is available starting on page 27 of the manual, which can be viewed on the Best Buy product page when you check the Features section and scroll to the bottom. GE_Appliances

  • Rated 5 out of 5 stars

    Large Capacity and Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far super happy! Very large washer and much quieter than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Great Purchase and recommend it to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer Arrived Damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers for both the washing machine and the dryer were competent and friendly. The dryer was delivered separately on December 19. However, the dryer arrived with a broken door that is unable to close. The delivery drivers contacted Best Buy and a new door or new machine has been ordered. It has been over a week and I haven't heard back from Best Buy when I will receive a working dryer. I am NOT happy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly to further discuss your delivery concerns at: 1-888-237-8289. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer. The large capacity is just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer got the set it washes fast and drives fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love that it has the anti-microbial gasket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and not much water usage. Upgrading is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Low noise. , NO mildew odor. Very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine wish i had gotten one sooner. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer I have ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front load washer is extra large for blankets. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and works well. Would highly reccomend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and putting your trust in our appliance for your home. We are happy to hear its working well for you. This reliable washer is sure to continue to impress you with each use for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with first one. Replacement was much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy ,Works Just as Advertised,ecoo friendly energy saver!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This ENERGY STAR certified washer also meets CEE Tier 2 specifications. This model allows you to save on utility costs and reduce your environmental impact thanks to our eco-friendly design. With this washer, you can experience efficient washing without compromising performance! We're happy to hear this model meets your expectations and we're confident it will continue to do so for years to come. Thank you for choosing GE Appliances for your home. GE_Appliances

  • Rated 5 out of 5 stars

    New Home New Appliances.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - Sapphire Blue with odor block! Can't wait to use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent……………………………………………………………::…….:…………………………………

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge machine and cleans my clothes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a quiet home when we are washing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, nice and quiet unlike our previous washing machine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Welcome to the GE Profile family! We're glad that you love your new washer! GE_Appliances

  • Rated 5 out of 5 stars

    Amazing Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible unit! I’m blown away how fast it works!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks great, couldn’t take smell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great but even after drying out seals & letting it air out with door open, it had nasty mildew smell. Returned item after this continued for almost two weeks. Thought I had something rotten in trash … not. It was the front load washer!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you experienced an odor issue with your washer that resulted in a replacement. For future reference, page 24 of the Use and Care Manual has some helpful troubleshooting tips in the "Bad odor inside your Washer" section to help you resolve the issue. The Use and Care Manual can be located in the "From the Manufacturer" section of this product page. GE_Appliances