Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$748.12
Save $401.87
The comparable value is $1,149.99

Customer reviews

Rating 3.9 out of 5 stars with 231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-231 of 231 reviews
  • Rated 1 out of 5 stars

    Stupid washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps stopping during spinning DO NOT BUY NOT WROTH THE MONEY

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for reaching out. We understand your concern with your unit stopping while it's spinning, This is normal because many cycles incorporate as series of soaks within the agitation period to get your clothes clean with less wear. If you still feel that there is a problem with your washer, please review page 26 of your owner's manual for more assistance. All the best. -Don@GEA GE_Appliances

  • Rated 1 out of 5 stars

    No communication by Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never delivered and has not told us anything about why or when

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're awfully sorry to hear that you have not gotten your washer delivered. We certainly understand how disappointing this is and how important it is to get this resolved. We strongly encourage you to contact your local Best Buy store to get a delivery date. They will best be able to assist you in this matter. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Loud!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big washer but its very loud. I had a older version of tge ge profile and it was so quiet. I went with ge because it was a good set for 20 years. I went with ne ge set cause my washer finally died and i kind of regret it. Its loud. Washer and dryer are on top floor i can hear it from basement.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your purchase and glad to hear your washer is working well. We can understand your concern regarding the sounds that you are hearing. New washers may sound different from your prior washer. You will hear clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. To listen and watch videos of normal washer operation, please review page 24 in your manual to click on a QR code. GE_Appliances

  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Noisey. Okay, but would not recommend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer almost a year. I'm disappointed in the large loads of bedding. Like others I find it doesn't balance well even with my careful loading. I don't overload, and it still bangs and I have to stop it in mid cycle. The detergent feed isn't effective. I've had undesolved powder left in the trough. If you are 5'4" and under, do not buy this. You will not be able to get the last of small items out of the tub. I didn't test that thoroughly in the store. I wouldn't recommend this washer. It's just okay,

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed into the tub tightly. If your dispenser still has detergent after the load is complete, then it's possible the wash water is too cold or there is low home water pressure. To ensure the water requirements for this unit are being met, please review the "Water Supply Requirements" section on pg. 18 of the Owner's Manual. If the issue persists, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Amazing machine love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can i say but WOW. Best buy came through with flying colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dent dawg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. Very quiet and efficiently cleaning as it should. However it had a nice dent in it upon opening the box. The kid loading it, told me to just pound it out. I said sell me one without damage. I wasn't too happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made and designed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this matching set to replace a Whirlpool Duet front-loading set that was about 14-15 years old, I’ve had pretty good luck with other GE appliances so I was optimistic. Boy was I wrong. The washer is noisy and is so “efficient“ that you pretty much have to run it on the most aggressive, least efficient cycle to actually clean the clothes. The dryer has to be run on the least efficient cycle and often times run twice just so the clothes are actually dry when they come out. And yes, the dryer is vented properly and there is nothing broken with either unit, they just suck at their intended purpose.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your insights are important and will be shared with our team. Should you have any service needs, please contact our GE Appliances service team - Bodewell to have your unit evaluated and repaired as needed. GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A New and Exciting Adventure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet and a gorgeous machine. Still learning all the functions and cycles but it seems like I am going to have fun with my new girl.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PTW600 washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE Profile PTW600 06/5/2024 . I have many GE products and have always been very happy with all items but this washing machine is worthless and I hate it. I would never recommend that anyone purchase it. It never has enough water and tangles my clothes beyond recognition. All my permanent press clothing are now PERMANENTLY wrinkled. My husband's shirts were so tangled I had to cut off some sleeves to untangle them. Bleach dispenses unevenly causing white /faded spots in clothing. I have tried everything recommended in the user's guide but nothing has helped. I want to exchange the washer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear about the difficulties you've had with the unit and recommend you call Bodewell our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed under the terms of the manufacturer's warranty. GE_Appliances

  • Rated 1 out of 5 stars

    GE is trash.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 5th repair after buying this 16months ago. Two control boards replacement, one water controller replacement,1 locking mechanism replacement and I know I'm getting lid not closed error. Good thing I purchsed the extensive warranty or it would be at the dump where it belongs. Speenqueen here I come!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience that you had with the washer. We're glad to hear Best Buy was able to help resolve those issues. Thanks for sharing your feedback, that we'll be sure to pass along to the appropriate team. We hope you allow us to work hard to earn your trust again in the future. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drying cycles. Delivery and set up was great

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thanks so much for taking the time to review your GE Profile dryer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time. Thanks for trusting the GE brand. - Don@GEA GE_Appliances