Customer Ratings & Reviews
- Model:
- PTW700BPTDG
- |
- SKU:
- 10886224
Customer reviews
Rating 3.9 out of 5 stars with 231 reviews
(231 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Rated 1 out of 5 stars
Stupid washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps stopping during spinning DO NOT BUY NOT WROTH THE MONEY
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for reaching out. We understand your concern with your unit stopping while it's spinning, This is normal because many cycles incorporate as series of soaks within the agitation period to get your clothes clean with less wear. If you still feel that there is a problem with your washer, please review page 26 of your owner's manual for more assistance. All the best. -Don@GEA
Rated 1 out of 5 stars
No communication by Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy never delivered and has not told us anything about why or when
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're awfully sorry to hear that you have not gotten your washer delivered. We certainly understand how disappointing this is and how important it is to get this resolved. We strongly encourage you to contact your local Best Buy store to get a delivery date. They will best be able to assist you in this matter. -Kacie@GEAppliances
- Pros mentioned:Capacity
Rated 3 out of 5 stars
Loud!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big washer but its very loud. I had a older version of tge ge profile and it was so quiet. I went with ge because it was a good set for 20 years. I went with ne ge set cause my washer finally died and i kind of regret it. Its loud. Washer and dryer are on top floor i can hear it from basement.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your purchase and glad to hear your washer is working well. We can understand your concern regarding the sounds that you are hearing. New washers may sound different from your prior washer. You will hear clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. To listen and watch videos of normal washer operation, please review page 24 in your manual to click on a QR code.
- Cons mentioned:Balance
Rated 2 out of 5 stars
Noisey. Okay, but would not recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer almost a year. I'm disappointed in the large loads of bedding. Like others I find it doesn't balance well even with my careful loading. I don't overload, and it still bangs and I have to stop it in mid cycle. The detergent feed isn't effective. I've had undesolved powder left in the trough. If you are 5'4" and under, do not buy this. You will not be able to get the last of small items out of the tub. I didn't test that thoroughly in the store. I wouldn't recommend this washer. It's just okay,
This review is from GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed into the tub tightly. If your dispenser still has detergent after the load is complete, then it's possible the wash water is too cold or there is low home water pressure. To ensure the water requirements for this unit are being met, please review the "Water Supply Requirements" section on pg. 18 of the Owner's Manual. If the issue persists, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Rated 5 out of 5 stars
Amazing machine love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What else can i say but WOW. Best buy came through with flying colors
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Dent dawg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great. Very quiet and efficiently cleaning as it should. However it had a nice dent in it upon opening the box. The kid loading it, told me to just pound it out. I said sell me one without damage. I wasn't too happy.
This review is from GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Poorly made and designed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this matching set to replace a Whirlpool Duet front-loading set that was about 14-15 years old, I’ve had pretty good luck with other GE appliances so I was optimistic. Boy was I wrong. The washer is noisy and is so “efficient“ that you pretty much have to run it on the most aggressive, least efficient cycle to actually clean the clothes. The dryer has to be run on the least efficient cycle and often times run twice just so the clothes are actually dry when they come out. And yes, the dryer is vented properly and there is nothing broken with either unit, they just suck at their intended purpose.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your insights are important and will be shared with our team. Should you have any service needs, please contact our GE Appliances service team - Bodewell to have your unit evaluated and repaired as needed.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
A New and Exciting Adventure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet and a gorgeous machine. Still learning all the functions and cycles but it seems like I am going to have fun with my new girl.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
I would recommend this to a friend Rated 1 out of 5 stars
PTW600 washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the GE Profile PTW600 06/5/2024 . I have many GE products and have always been very happy with all items but this washing machine is worthless and I hate it. I would never recommend that anyone purchase it. It never has enough water and tangles my clothes beyond recognition. All my permanent press clothing are now PERMANENTLY wrinkled. My husband's shirts were so tangled I had to cut off some sleeves to untangle them. Bleach dispenses unevenly causing white /faded spots in clothing. I have tried everything recommended in the user's guide but nothing has helped. I want to exchange the washer.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulties you've had with the unit and recommend you call Bodewell our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed under the terms of the manufacturer's warranty.
Rated 1 out of 5 stars
GE is trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 5th repair after buying this 16months ago. Two control boards replacement, one water controller replacement,1 locking mechanism replacement and I know I'm getting lid not closed error. Good thing I purchsed the extensive warranty or it would be at the dump where it belongs. Speenqueen here I come!
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly apologize for the experience that you had with the washer. We're glad to hear Best Buy was able to help resolve those issues. Thanks for sharing your feedback, that we'll be sure to pass along to the appropriate team. We hope you allow us to work hard to earn your trust again in the future. -Don@GEAppliances
Rated 5 out of 5 stars
Great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent drying cycles. Delivery and set up was great
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thanks so much for taking the time to review your GE Profile dryer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time. Thanks for trusting the GE brand. - Don@GEA




























