Customer Ratings & Reviews
- Model:
- PTD60EBPRDG
- SKU:
- 6472687
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Not happy at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer capacity was nice and big but unfortunately the dryer stop working only after a month. I didn’t purchase an additional warranty so I had to use the manufacture warranty to get it fixed. I wanted to purchase the matching washer but I didn’t think that’s a good idea. The only reason I gave 2 stars is because the size of the dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your review. We know how important it is to have a dryer you can rely on and we're confident that now that our technicians have repaired your unit, that it will work well for a long time to come! -Kacie@GEAppliances
- Pros mentioned:Overall performance
My dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the work nicely. No complains so far. I recommend it.
I would recommend this to a friend - Pros mentioned:Capacity
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great dryer. The large capacity is wonderful for when the kids get home from college and have a ton of laundry to do. The wifi notifications are nice to know when the clothes are done.
I would recommend this to a friend - Pros mentioned:Overall performance
New Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my GE Profile Electric Dryer. It is quick and efficient and the clothes come out feeling great! I ended up getting the matching washing machine later.
I would recommend this to a friend - Pros mentioned:Noise level
TIFFANY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS PRETTY GOOD AND QUIET DOING AND WHAT IT SHOULD
I would recommend this to a friend Very spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer so far. I have a big family so is so convenient to have the size dryer. I can do 2 to 3loads and laundry is done.
I would recommend this to a friend- Pros mentioned:Ease of use
Smart dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Lots of cycles to choose for what you are drying. Uses less energy than most dryers. I had to change the door open side and the instructions were easy to follow. Excellent value.
I would recommend this to a friend Factory default
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was good size very convenient unfortunately dryer was not heating up when we installed had to return it. But definitely will have to order a new one.
I would recommend this to a friendGreat Product and Fantastic Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the GE Profile Washer and Dryer! Very Fairly priced and out perform all the other brands. The Delivery is fantastic! The guys that deliveried were very interested in our satisfaction.... which is hard to find now.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for sharing your review. We’re glad that you’re loving your new washer and dryer and that you had a great experience with your delivery! We’re honored to have you be a part of our GE Family and will be sure to share your positive feedback with our design and engineering teams. Please feel free to reach out anytime in the future if there is anything we can assist with. Have a terrific day! Lauren@GEA
Mixed bag, and not as great as we'd hoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I feel like it's sort of a mixed bag. For one, I really like the ability to customize the settings. We also really appreciate the app connectivity which helps us to restart the dryer as it comes towards its end. That takes me to the parts that we don't quite like: For some reason, it does not dry our clothes efficiently. And it is paired up with a partner washing machine that supposedly alerts the dryer as to the settings it needs to employ. That seemed to never work, and then we just dry everything on the highest setting, which sadly never gets the job done the first time through. We actually need to constantly run a second cycle to get it to dry. Seeing as we were replacing a dryer that was about 20 years old where we had to do the same thing, this is very frustrating for such an expensive and new piece of technology. So four stars for the app connectivity and the multitude of settings, but two stars for its sad inability to properly dry a normal load of clothing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to write a review! It’s great to learn that you’re appreciating the app connectivity but we’re sorry that you’re having issues with your clothes not drying. We understand how disappointing it is when a new appliance doesn’t work as expected, and we’d like to share some tips that will help. Check out the Troubleshooting Tips on page 12 of your manual to learn some ways to improve dryer performance: https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf -- However, if you continue experiencing poor dryer performance, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. Thanks again for sharing your great feedback on this model - we will be sure to share it with our engineering and design teams for future considerations. Please reach out anytime if there is anything we can assist with and have a great day! Lauren@GEA
very low quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine arrived with a dent on one side and a misaligned lid. I had to replace it, which took more than a week. The washing machine doesn't cover all the clothes with water due to the high-efficiency system.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback on your new washer. High-efficiency washing machines require less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. -- To best address your dent concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Good Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer id good. I live the look and the quality. Gave it 4 stars because the programmed settings leave clothes damp. I always have to do timed dry
I would recommend this to a friendGreat product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, protect my cloths and have good amount of cycles
I would recommend this to a friend- Pros mentioned:Dryer performance
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was in good conditiond and delivery guys were really nice , dryer works good as well , vey satisfied.
I would recommend this to a friend - Cons mentioned:Door
GE Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It completely dries my clothes in 40 mins. Only complaint is that I have to slam the door to make it close
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open item, works great. No issues with the machine. It had a slight scratch but that was fine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for your purchase. We are so happy to hear your new dryer is working well for you without any issues. If you have any questions in the future, please let us know. We are happy to help! Don@GEA
Would Recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great! Love all the settings for the different items you’re loading into the dryer. Only issue I have is the lint filter is a little small.
I would recommend this to a friend- Pros mentioned:Ease of use
peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.machine works as advertise. easy to install and excellent instructions for operating
I would recommend this to a friend Smart Amazing Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size it is Big. Set it up in the app it will tell you when its complete. Also use it with Alexa she will announce when the job is done. Love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for your positive feedback! We’re delighted to hear that you find our dryer amazing and appreciate its spacious design. It’s great to know that the app integration and compatibility with Alexa enhance your user experience as well. If you ever have further questions or comments in the future, please don’t hesitate to reach out anytime. We’re happy to help! Take care. Lauren@GEAppliances
- Pros mentioned:Overall performance
Love them!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product we absolutely love it my wife hasn't stopped doing laundry since we got them!
I would recommend this to a friend