Customer Ratings & Reviews
- Model:
- PTD60EBPRDG
- SKU:
- 6472687
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Ease of use
Large volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal with large volume. Easy to use feature and fast dry
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there and thanks for choosing GE Appliances for your home. We’re thrilled to have you as part of the family and to hear you’re enjoying your new dryer. -Gina@GEA
- Pros mentioned:Dryer performance
Does the job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for about 6 Months now! It does exactly what it’s supposed to. I run it non stop and no issues or complaints yet!
I would recommend this to a friend TERRIBLE PRODUCT! Save your $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rating: 1/5. DO NOT BUY THIS. Save your yourself the headache! Purchased in September 2024. The dryer blew a fuse within the first three months, and neither Best Buy nor GE would replace it due to warranty limitations. Just over a year later, the washer lid broke, conveniently outside GE’s one-year warranty. GE would only repair it if I purchased a $375 extended warranty. After buying the extended warranty through GE/Assurant/Bodewell, a technician came out but didn’t have the part and said he would order it and return in two weeks. Two weeks later, there was no part, no follow-up, and I was told the claim had been closed without any order placed. We’ve now been without a washer for a month. This has been a complete failure—from poor product quality to incompetent service and endless customer service calls. I’m canceling the warranty and requesting a refund. Save yourself the frustration and time. DO NOT BUY THIS PRODUCT!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear of your experience with this dryer and our service. We would like to assist you with this matter and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Nice Front Loading Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love the look of this dryer. Like its washing counterpart, I enjoy being able to see the clothes getting dried with the clear front loading door. I did have an issue with the drying time originally but Best Buy and GE were able to handle the issue in a very timely manner. Other than that, I have not had any other problems. Clothes get completely dried and smell good!
I would recommend this to a friend- Pros mentioned:Dryer performance
Perfect dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer so far it's a match to the washer I bought. No issues with the dryer, and everything works well
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the set and they work great! No issues. The install guy was awesome, explained every step of the process.
I would recommend this to a friend - Pros mentioned:Ease of use
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this washer and dryer because is area easy to used
I would recommend this to a friend - Pros mentioned:Capacity
Happiest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my GE dryer, it holds comforters and blankets and they come out without wrinkles. Love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to leave a review. We are glad you are loving your dryer and that it is working efficiently for you! Your feedback lets us know we are on the right track and we thank you for being a valued GE Appliances customer. If you need anything else please let us know. All the best! Dianna@GEA
- Pros mentioned:Overall performance
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for our son and girlfriend for Christmas, they LOVE them! Work great
I would recommend this to a friend - Pros mentioned:Dryer performance
Great dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! Accommodates large loads for for a more efficient “laundry day”.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, loving them! Also, so awesome having the app!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy Dryer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer runs very well. Its sleek and elegant quiet and efficient
I would recommend this to a friend - Pros mentioned:Dryer performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is big and able to dry bulky clothes . I like the color too.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for sharing your experience. This is a beautiful dryer, and we are so thrilled to see that you are happy with the Diamond Gray color and the large interior. At 7.4 Cubic Ft. it is one of the largest dryers we offer, and it has some amazing features! This dryer has Sensor Dry that has an innovative dual thermistor technology continually monitors temperature and moisture to prevent over-drying and protect your valuable laundry. This also has a Sanitize Cycle that reduces 99.8% of bacteria found in laundry. You can also start and stop and monitor your laundry from anywhere while receiving real-time notifications and updates. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEAppliances
Best Bug experinace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came broken. However Best Buy fixed the situation immediately. Very friendly, kind, helpful.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well was able to get black friday deal on it no issues
I would recommend this to a friend 10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has saved me a lot of time. Doesn’t take long for my clothes to dry. It saves me money on electricity. Doesn’t take up much electricity.
I would recommend this to a friend- Pros mentioned:Noise level
Okay dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is okay. Doesnt do a great job drying and doesnt catch alot of the lint but it beats sharing at the laundry mat. Quiet though so hopefully
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear you're having trouble with drying. We recommend looking over the tips on page 12 of the use and care manual which can be found in the "From the manufacturer" section under this model. If those tips don't work, we suggest taking advantage of your warranty by calling our GE Appliances Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 9 p.m. ET. Saturday – Sunday: 8 a.m. – 6 p.m. ET). Reach out if you have any questions, we're here to assist you! Julia@GEAppliances
- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been literally the best dryer I have ever had!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so happy to hear this is the best dryer you've ever had! Thanks for being part of the Profile family! Have a wonderful day! -Don@GEAppliances
- Cons mentioned:Door
Poor quality and design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I used it for almost 2 months before writing the review. To start off, it requires multiple cycles to dry off clothes. Just last Saturday, a full load of wash (mixed bag), sweat pants, jeans, T shirts and socks took 3 cycles of 2 hours each, 6 hours to dry off! Ridiculous! I would not recommend it to anyone. Secondly, the door lock is cheap and it’s made with inferior quality. To open and close the door you need to hold the dryer with one hand so that it doesn’t move. Very poor design.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us. We always strive to providing solutions as well as quality products for our customers. We are sorry that your GEA dryer didn't meet expectations and can understand how disappointing that is. We will definitely pass this information along to our engineers and design team as we always welcome feedback from our customers. If you need anything else please let us know. Take care! Dianna@GEA
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we went with this product. Love the color, much better then the white we had.
I would recommend this to a friend