Customer Ratings & Reviews
- Model:
- PTD60EBPRDG
- SKU:
- 6472687
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
Wonderful dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many options. Love having a dryer again! Interior lighting is a plus!
I would recommend this to a friendBrand response from GE Answers
Posted .We're delighted to hear that you're enjoying your wonderful dryer and its many options! If you haven't tried it yet, make sure to explore the Built-In WiFi powered by SmartHQ, which lets you start, stop, and monitor your laundry from anywhere while receiving real-time notifications and updates.
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good dryer and it was budget friendly and we like it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad you are having a great experience with your GEA dryer so far. We hope that you continue to enjoy using your unit for many, many years to come! If you need anything else in the future though, please let us know! We are happy to help. Dianna@GEA
Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is an amazing machine. Love that i get notifications when my wash is done
I would recommend this to a friendPretty, but most settings leave clothes damp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer does a good job but the settings are not super intuitive. We usually have to put it on timed dry to get it dry the way we want it to other than that. It's a great dryer, but it is frustrating. It doesn't sense the moisture like our old dryer did
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For help with the drying performance, we recommend you follow the suggestions in the "Clothes take
too long to dry" section on pg. 12 of the Owner's Manual.
Must use Max Heat Setting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont turn the heat up to maximum it doesn't seem to dry your things very well. The sensor dry leaves things damp.
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly but the lint filter isn't good enough. After a load, I see more lint in the space to the duct. I never seen a dryer that doesn't have this issue, though.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear that your dryer is working perfectly. For help with the lint concern, please be sure to clean the vent hose. Build up in the hose can prevent lint and moisture from being vented properly. We recommend you review the support article on the GE Appliances website titled: "Dryer - Things To Check For A Venting Issue." Thanks for taking the time to share your feedback.
Our new Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had the product that best fit the needs of our family!The delivery was set up and in a couple days we were up and running
I would recommend this to a friendHard to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is on the wrong side making loading and unloading real difficult. Doesn't get clothes completely dry with automatic setting
No, I would not recommend this to a friend- Cons mentioned:Door
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is very clunky… Hard to open and close.. Clothes don’t seem to get completely dry.. Knobs and control switches Very user unfriendly.. I suggest you try another brand..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us about your dryer. We regret hearing that this model has not met your expectations and will share your thoughts on the door and knobs with our team for future consideration. We do encourage you to try the troubleshooting tips on page 12 of the use and care manual which can be found on the product page. If this does not fix the drying matter, please schedule service by calling 1-800-432-2737 so we can assist you further.
Great Dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. I especially like the Wifi Feature. Allows me to know which cycle the dryer is on without having to check it and I can modify the cycle as necessary
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – thanks for your positive feedback about our dryer and the convenience of its Wi-Fi features. We’re so glad to hear that it’s making your laundry routine more efficient and user-friendly. Thanks for being a part of the GE Appliances Family and don’t hesitate to reach out if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances
Loving our New GE Profile Washer and Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new GE Profile Smart Electric Dryer. Paired with the washer, the set offers lots of features, quality and sharp looks for a reasonable price. Installation by Best Buy was seamless and quick. Highly Recommend.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad you had such a great experience with your retailers install and your GEA dryer so far. We hope that you continue to enjoy using your unit for many, many years to come! If you need anything else in the future though please let us know! We are happy to help. Dianna@GEA
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the settings on dryer. Went from whirlpool to this and could be happier
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave a review and choosing us for your home. We are glad you are loving your dryer features. This dryer is also equipped with our senor dry technology. This Innovative dual thermistor technology continually monitors temperature and moisture to prevent over-drying and protect your laundry. We're confident this amazing dryer will continue to impress for many years to come!
DRIER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, it dries my clothes when they are wet, connected to the wifi which is cool but can't start the drier from the app but can stop.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear that you are enjoying your new dryer and it has been working well for you and providing that added convenience with the App connection. We hope it continues to be a great addition to your laundry space. If you need help with anything in the future, please let us know. We are happy to help! Sincerely- Dianna@GEA
It’s worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good reliable dryer! Great bang for the bucks!!
I would recommend this to a friendSatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my dryer From the sales person to the guys that installed it very professional any questions I had was answered to my satisfaction. Best Buy employees are the best.
I would recommend this to a friendGE dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, my only criticism would be that it can take longer to dry a load than most dryers I’ve had in the past.
I would recommend this to a friendIt dries.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer. Wrinkle free setting is great. Machine moves easily on my polished tile floor, not the machines fault. Took a few uses to figure out drying settings to use. Overall, great dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this dryer, and we are happy to hear that you are also enjoying it and its features. We hope it continues to be a convenience and joy to use fand a great addition to your laundry space. Let us know if there is anything else we can help with in the future. Sincerely- Dianna@GEA
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient dryer. I love the dry cooking setting that cools the clothing down after drying so that your clothes aren’t hot when you pull them out
I would recommend this to a friendGreat dryer, app issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this dryer. It would be a 5 star rating if we could connect to the app. Everytime we do try, it doesn't work.
I would recommend this to a friendVery basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic. I was disappointed in this dryer. Controls and functions were fairly basic. The dryer door opened and closed loudly. The lint catch was difficult to replace - had to be aligned just right. The install team did not do it right - dryer vent hose was off the machine. Plus, the washer wasn’t delivered twice and then found out it was incredibly back ordered. Returned it.
No, I would not recommend this to a friend