Customer Ratings & Reviews
- Model:
- PTD60EBPRDG
- SKU:
- 6472687
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
Lavon Warren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and delivery was on time and easy setup
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear you’re happy with your purchase, delivery and installation experience! If you’d like to share your feedback regarding this experience with Best Buy, their customer service can be reached at 1 (888) 237-8289.
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew installation was completed great! Clothing is cleaned and dryer with shrink late! Smells are good no bad!
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it for a few months now and it’s great! Very quiet and dries fast. Also it’s very deep so works out well with comforters.
I would recommend this to a friendGood machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry's fast, I recommend this machine so far has been working good
I would recommend this to a friendPurchased washer/dryer for my daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer/dryer for my daughters 30th birthday. She is amazed at how quickly a load of laundry is completed comparative to her old non high speed dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thank you for taking the time to leave your review and choosing us for your gift purchase! What a great choice! We are happy to hear that so far your daughter is enjoying it and hope it continues to be a great addition to her laundry space. We are here if there is anything else you need in the future. All the best! Dianna@GEA
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very simple to operate and works well. It also looks cool. I like that you can adjust the temperature on more than one setting.
I would recommend this to a friendSmart home integration is great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great matching set…. The dryer is efficient and dries everything including bulky items quickly and thoroughly. Also works with Alexa and Google.
I would recommend this to a friendNot very well built
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but very tinny, not a very sturdy dryer. I dried a pair of California King sheets in it and all it did was roll them into a big ball. I never had that issue with my old set. Since it's washer partner was terrible we returned both to the store.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - we appreciate you taking the time to write a review. Our apologies for your disappointment in the build quality of our washer and dryer. We truly appreciate hearing your honest opinions and will use them as we work towards improving our products in the future. Thanks for giving our products a try and if there is anything we can assist with in the future, don’t hesitate to reach out anytime. Have a great day. Lauren@GEAppliances
Anita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing steam function that i thought it had when purchased.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your insight. Take care! -Don@GEA
Opening and closing of door is tough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Closing and opening the door is tough. It has a knob like thing - which makes it difficult to open the door
No, I would not recommend this to a friend- Cons mentioned:Heating element
Garbage - Possible Fire Hazard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Paid $700 for this dryer and dropped it on a 12 month interest-free BestBuy card. 13 months to the day of purchase the heat stopped working. Paid $150 appliance repair for a melted wire attached to the heating element. 3 days later it melted again. Warranty was up by 10 days and GE refused to stand by their product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear about the trouble you've had with the wire on your dryer. We can understand how this issue would be frustrating for you, and we truly apologize for the inconvenience. To receive a repair, please call our GE Appliances Consumer Services at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed). We'd like to gather some additional information from you about your situation, so please reach out to us on one of our social media platforms via direct message. In your message, provide your model and serial numbers, a copy of this review, and your service confirmation number. We look forward to hearing from you. Talk soon. Julia@GEAppliances
Great set!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dryer with it's matching washer. Love them both!
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your review and choosing us again for your home! We are happy to hear that you also love this matching dryer to go with your washer unit. Both have really amazing features that we are sure will continue to impress for many years! This unit also connects to the Smart HQ app which will give you the ability to control and monitor it from anywhere, giving you connected peace of mind.
Dryer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great! Smart features have come in handy
I would recommend this to a friendGreat upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Service team installed quickly and with care.
I would recommend this to a frienddryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. CLothes are done in a timely fashion.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for contacting us with your feedback. We are glad to hear that you are happy with your new dryer! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. We hope this dryer unit impresses you for many years and becomes a favorite in your laundry space.
Washer and dryer samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them with wifi the delivery was great and was quick great job best buy
I would recommend this to a friendDIVERSE DRYING OPTIONS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the touch screen is a little difficult to negotiate but I am still learning. Large capacity is wonderful. Many different options are available.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your dryer purchase and appreciate you being a valued GEA customer! We appreciate your feedback and will let our engineers and design teams know about the touch screen being difficult to navigate so that they may look into ideas or changes for future builds. So thank you for bringing that to our attention. If you do happen to need anything else please let us know. Sincerely- Dianna@GEA
Washer/ dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great had them now for a couple months and I love them
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE series is an excellent choice. I was pleasantly surprised at the installation. Thorough, quick and cleaned up afterwards.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your positive feedback! We're delighted to hear that your experience with your dryer was excellent, from the product itself to the installation process. It's great to know that the installation was thorough, quick, and clean. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your smart electric dryer! -Kacie@GEAppliances
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer!! It was a little difficult to install the vent things by myself but that has nothing to do with how amazing this dryer is!
I would recommend this to a friend