Customer Ratings & Reviews
- Model:
- PTD60GBPRDG
- |
- SKU:
- 6472690
Customer reviews
Rating 4.5 out of 5 stars with 206 reviews
(206 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Smart Gas Dryer for its overall and drying performance, large capacity, ease of use, sleek design, and appealing color. Many appreciate its quiet operation and the variety of options available. However, some customers have expressed concerns about the door quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Efficient!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient. Easy to use. Easy to install. I wish it contained all the appropriate gas fittings, but thosevwere also easy to find.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Easy to used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This look awesome my wife love it , easy to used .
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that your dryer has been working great for you and that you are liking the look of the units as well. We hope it continues to work great and impress's you and your wife for many years! We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Rated 3 out of 5 stars
No drying well, app needs work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I been using the dryer for about 3 weeks now, and so far I am not to happy with it, it is not drying the clothes well!!!! I try every setting and temperature and every time I have some damp clothes at the end of the cycle, so I have to run it again, other thing that needs more work is the app, cause it only works to tell you when the cycle is over, you cannot control the machine with the app in any way.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that you're not happy with your dryer. For help with the concern about your clothes still being damp, please make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. Thanks for providing feedback about the SmartHQ app that we will be shared with our product development team. If you have any questions in the future, please let us know. Best wishes -Don@GEA
Rated 3 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good size but it sometimes does not dry on the first run.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We did find some information in the troubleshooting section (page 12) of the use and care manual that may help with the clothes not drying completely that we can link here for you https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf. If there is anything else you may need, please let us know. Sincerely-DIanna@GEA
Rated 5 out of 5 stars
Beyond Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them!! Great choice. And I absolutely love the color
I would recommend this to a friendRated 1 out of 5 stars
Bad Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already having problems………………………………………………..,,,,,,,
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you are having problems. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that once things are resolved, you will love your dryer. Let us know if we can assist further. All the best.- Kianna@GEA



























