Customer Ratings & Reviews
- Model:
- PFD87ESSVWW
- SKU:
- 6577207
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the 7.8 Cu. Ft. Stackable Smart Electric Dryer highly for its overall and drying performance, large capacity, and quiet operation. Many appreciate its ease of use, efficient size, and attractive color options. The steam and sanitize cycles are also considered a valuable feature, while a few customers have expressed concerns about the lint filter.
This summary was generated by AI based on customer reviews.
GE Washer & Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. The clothes come out clean and dry every time. I love the new smart feature.
I would recommend this to a friendGE for the win!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this unit! Sooooo much better than my expensive Samsungs.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good Brand, Excellent purchase and excellent product thank you
I would recommend this to a friendExcellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge machine and drys my clothes great.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is exellent product and washers clothes odorfree
I would recommend this to a friendAmazing Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Unit! Was shocked how fast it worked and looks great!
I would recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An awful experience buying appliances from Best Buy. They kept canceling our delivery of this product. My wife was in the hospital in labor and we agreed that I should stay home and wait for this delivery. We had so many issues that we wanted to be done with it. They showed up and made the quick decision they couldn’t install. They took my fridge, washer, and Dryer with them and left. They scheduled another appointment and then canceled. Horrible experience
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address this delivery concern, please contact the Best Buy customer service department at 1-888-237-8289 or contact your local store.
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it glad we got it from you at a great price and thanks
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take longer to dry our clothes than our old LG unit.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and understand your concern if your new dryer isn't drying as fast as your previous model. Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. When clothes are taking a long time to dry or do not seem to be drying we have some great troubleshooting tips on our site if you'd like to check them out. If you have any questions, please let us know. We are here to help! Joyce@GEA
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I love it. Great for constant use...
I would recommend this to a friendOk at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Auto dry does not work. Constantly needs to be restarted to dry clothes. Can not save settings to default needs to change settings every time to max dry to hope they come out dry
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the drying performance from your dryer. We offer some great tips in the Owner's Manual that could help in the "Clothes take too long to dry" section on pg. 38. If this information doesn't prove helpful, we recommend you take advantage of your one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393). -Don@GEAppliances
Maybe mine is a lemon but think twice just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have GE Profile everything. They have always been an amazing brand. This dryer lasted 3 months before total power failure. Spent 1k, and 3 months later they cannot repair for over 3 weeks due to limited warranty repair people nearby, and will not accept a refund for a replacement I could receive in 2 days. Very dissatisfied with the customer service and the product itself.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having a power issue with your dryer, and you're having trouble getting repairs, and we'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. With that information, we'll be able to look into this further for you.
Absolutely terrible install and delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible install and delivery experience. The first dryer arrived damaged so I declined delivery. Then I waited a month for the back order dryer to come, and then they didn't install the steam hose kit I paid for, I had to install that myself. I'll never purchase another appliance from Best Buy ever again and any chance I get I'll tell friends and family to purchase their appliances somewhere else.
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Noisy as if a 18 wheeler was driving through your
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s incredibly noisy I couldn’t believe how noisy it is. Can hear it throughout the entire house. Crazy!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out. We recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed. -Vikki@GEAppliances
Not free install as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second washer dryer I have purchased in a year. unfortunately they wouldn’t install them in either property. Delivery men said I needed a plumber at both. Plumber came and said it wasn’t true. $250 extra dollars for their “free install” don’t use Best Buy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and encourage you to call Best Buy at 888-237-8289 regarding the issues you had getting your washer and dryer installed. -Vikki@GEAppliances
I don’t love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than impressed for the price. It doesn’t auto sense when the clothes are not dry. I thought it had that feature. It feels cheaply made.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. We know how important it is to have a dryer that meets your needs and expectations. We'll share your thoughts on an auto sense feature and the materials of this unit with our team for future consideration. We're sure this dryer will serve you well for a long time to come! -Kacie@GEAppliances
Loud noise. Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making loud noise while working. Complained to customer service. They said i had only 15 days to complain and i have to go to the manufacture. I was not told this policy at the time i purchased it. Very disappointed
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's normal to hear some noise during the operation of your dryer. Please take a moment to review the support article on the GE Appliances website titled: "Dryer - Noises." If you believe the noise abnormal after reviewing this information, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
BUYER BEWARE of Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this top rated machine to replace old one. Salesperson set notification in case price dropped so they could refund the difference. But when I went to get the refund I was told I already got it?? Very disappointed and was almost $600 extra we paid as a result! Very misleading. Machine is doing well I recommend it but buy it from a reputable dealer not Best Buy!!!
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
JUNK!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL! After 1 second of running the machine goes to no heat. This has been the second they installed it. We called best buy and they say they will open a claim yet we havent heard anything! The installers damaged our sink cabinet and they havent fixed it. DONT BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .First, make sure that the “No Heat” temperature option wasn’t accidentally selected. Then, if your dryer is not heating, it could be due to a blown fuse or a tripped circuit breaker; in this case the dryer may tumble but not heat. Check the house fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown or one breaker tripped. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- To best address your purchasing and installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. Lauren@GEAppliances
Do not do this to yourself.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from Best Buy ever since they have so many delivery issues and don’t give refunds or ask for credit for all the issues we had for delivery they damaged our place and did not give us any money for it.
I would recommend this to a friendBrand response from GE Answers
Posted .We encourage you to address your concerns with Best Buy directly by calling 1-888-237-8289. -Vikki@GEAppliances