Customer Ratings & Reviews
- Model:
- PFD87ESSVWW
- SKU:
- 6577207
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the 7.8 Cu. Ft. Stackable Smart Electric Dryer highly for its overall and drying performance, large capacity, and quiet operation. Many appreciate its ease of use, efficient size, and attractive color options. The steam and sanitize cycles are also considered a valuable feature, while a few customers have expressed concerns about the lint filter.
This summary was generated by AI based on customer reviews.
Disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. I'm returning it back to the store
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear that your new dryer isn't working as expected, resulting in returning it. Your feedback is important to us and will be passed along to our team.
What a shame
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing brand new, within 3 weeks several technicians came out, finally diagnosed with a faulty mother board (Brain). It has been a total disaster, same for the matching dryer. Best Buy and GE refused to replace my appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know having issues with your new appliances must be concerning, especially as you’ve had multiple service appointments. We want to help. Please send us a private message over our GE Appliances social media (such as Instagram or Facebook) with a copy of this review and your contact information. With that information, we can certainly look into your situation further. -Sarah@GEAppliances
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer went out only after having it for 5 days, installed incorrectly
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your dryer stopped working after 5 days. If you haven't already, please reach out to Bodewell Service by calling 1-833-426-3393 between 8:00-8:00 EST.
So far not good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems out of the box dryer circuit board fails. Never fully dries clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your review! We suggest checking out the “The Dry dryness level was chosen but load is still damp” troubleshooting section on page 38 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was horrible. I have to change few times as the dryer was not working properly and the installation sucks
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is wayyy too loud. Unless you like noisy dryers, don't buy this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue with your dryer. Some shaking/noise is normal. we recommend confirming your dryer is level and on a secure floor and sitting evenly. We do have optional Anti-Vibration pads available to purchase. The part number is WX17X10001CA and can be purchased by calling GE Parts. Joyce@GEAppliances
Don’t buy this dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer sucks. Takes several attempts to get anything dry.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to check the vent on the back of your dryer and the vent cap on the outside of your home for any type of obstruction or restriction that could affect the drying performance. If you continue to experience long dry times, disconnect the power to the unit for 2-3 minutes to reset the electronics. If the issue continues, please call Bodewell, our service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed. -Vikki@GEAppliances
Electrical panel was no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had electrical prop. All the buttons did not work. three days after I bought it after I bought it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit’s control panel has stopped working after just three days of bringing it home and can understand the disappointment. We hope this has since been resolved and if you still have your unit we would recommend taking advantage of your warranty and reaching out to our service team. They can be reached at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help!
Drys quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer, it does dry fast but it does still leave my clothes damp, more damp then i would like. The lint trap is poorly desighned i have to pick out larger chunks that wont go into the lint trap. So overall if you really want your clothes all the way dry I suggest a time dry cycle for 60 minutes
I would recommend this to a friendVery good so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this dryer installed for approximately 3 weeks. Used with the matching washer, clothes make it through a wash/dry cycle incredibly quickly. Additionally, the lint filter works great. We have a Great Dane and 2 cats, and the cloths come out mostly hair free after drying.
I would recommend this to a friendGood choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints so far. II do not know why I have to write 50 characters.
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my new GE Profile dryer thank
I would recommend this to a friendGood functionality. Gas conversion could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the dryer itself has been great since we got it installed and running. The gas conversation from natural gas to LP is a bit of a pain. You practically have to take apart the entire dryer just to swap two tiny pieces. It's not hard to do, but it is time consuming. The functionality of the dryer has been very good. I am very happy with the appliance
I would recommend this to a friendWasher-dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with the product I purchased from bestbuy.
I would recommend this to a friendWashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. Washes large loads in record time and they are magnificently washed and clean in no time!
I would recommend this to a friendDefective Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just after the 1 year warranty expired the drying time on my clothes significantly increased. We’ve replaced the heating element and sensors and still not drying clothes correctly. Also, there was no lint blockage. No one can figure out what’s wrong. Now I have to buy a new dryer after only owning this one for 1 1/2 years.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
GE Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, salesman took the time to go over the transaction.
I would recommend this to a friendLove this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and so glad I went back to a regular washer dryer.
I would recommend this to a friendAvoid like the plague - 2 broken in 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my second one of these in 6 months. First one the power button wouldnt work and they couldnt get the parts for months. The second one the ignitor stopped working and it wouldn't heat. Worst appliance pair I have ever bought. Avoid these like the plague. I have had 3 of the matching washer too. Ugh.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your owner experience. If you are continuing to have difficulty we encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Poorly made and designed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this matching set to replace a 14-15 year old Whirlpool Duet front-loader set. I’ve had good luck with my other GE products and was optimistic. Boy was I wrong. The washer is noisy and so “efficient” you have to run it on the least efficient, most water consuming cycle just to get your clothes clean. The dryer has to be run in the least efficient way, and sometimes twice, just to get anything to dry completely. Yes, the dryer is vented properly and there is nothing broken with either of them, they just suck at their respective purposes .
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with your washer and dryer. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, such as yours, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. Drying performance will also vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. Your feedback is extremely important to us. We will pass these comments along to our product team to review.