Customer Ratings & Reviews
- Model:
- 32763
- SKU:
- 4978100
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the UltraPro Bar HD 400 Indoor Amplified Antenna favorably for its picture quality and ease of use, with many also appreciating its compact size and attractive design. However, a significant number of users reported issues with reception and signal strength, leading to some dissatisfaction. While some found the channel selection adequate, others felt the price point was not justified by the performance. The antenna's setup was generally considered straightforward.
This summary was generated by AI based on customer reviews.
Great HD indoor antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking a good indoor HD antenna. The person I bought it for tried multiple brands and sizes, including other amplified antennas. This one has a large distance reach. I'm very happy with this purchase. This one has the least interference so far.
I would recommend this to a friendIt has worked wonderfully well since startup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The key to a working antenna may be enough electric charge. Most indoor antennas take their charge from the TV connection. This model takes its charge from the TV and also a plug to a regular electric outlet. It works very well.
I would recommend this to a friend- Cons mentioned:Reception
Easy to operate, but receives very few channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, but receives very few channels regardless of placement.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi XTYZ4, thank you for reaching out to us regarding our GE UltraPro Bar HD 400 indoor Amplified Antenna. We are very sorry to hear about your recent unsatisfactory experience you had with our product. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can.
Depending on your location regarding terrain, elevation, etc. and depending on the location of the transmitters for your local stations will determine in large part, the type of antenna required to pull in the stations. Both your general location and the specific area that the antenna is located can affect reception. The distance, terrain and obstacles (buildings, power lines, etc.) between you and the signal tower greatly affect the strength of the signal that reaches you. Where you locate the antenna in the room can also affect the strength of the signal that you receive. First, make sure that the antenna is fully extended on each end. This will allow the antennas dipoles to be fully extended for better reception. The antenna must be connected to the TV and connected to a power source at all times in order for the antenna to function properly. You will need to scan for channels on your TV. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. We recommend that you see you TV’s menu screen for this process or refer the instruction manual that. You can use a website like www.tvfool.com to find the direction your signals are coming from and position the antenna where it is facing toward the tower, as well as, positioning the antenna as high off the ground as you can. The repositioning will allow for optimum reception.
If the problem persists, please contact our Support team at 1-800-654-8483, press option 2 and provide our Support Team with your personal ticket # 298053.
An antennae is an antennae... they all suck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An antenna... these things get more complicated. The old one I found already mounted in the attic works the best.
No, I would not recommend this to a friendAntenna Works Only It’s Outside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this antenna because of the 60 mile range of reception it claimed to have. I only live 20 miles from our local tv station, so I figured it would work. Well, the only way it works is if you stick it outside in an open windowsill. Even then it works intermittently. It’s ok in the summer, but with the colder weather here, that’s no so great.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Greg, thank you for your review. We apologize that our product did not meet and exceed your expectations. Your feedback is very important to us. We hope that you will give us an opportunity to discuss your unsatisfactory experience with our product. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction. Please reach out to us at your earliest convenience at 1-800-654-8483, press option 4 and provide our Support Team with your personal ticket # 368021 or email us at [email protected] and include your personal ticket number in the subject line, so that we can resolve the issues that you are having promptly. Thank you and have a great day
- Cons mentioned:Reception
Poor reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It cuts out all the time. If you walk across floor reception is lost.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Becky, thank you for reaching out to us regarding our GE UltraPro Bar HD 400 indoor Amplified Antenna. We are very sorry to hear about your recent unsatisfactory experience you had with our product. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can.
Antenna reception range is based on a line of sight signal path from the TV broadcast towers to your home. Several factors can limit reception range at your location. Some of these are mountainous and hilly terrain, obstructions in the signal path and metal construction materials. First, make sure that the antenna is fully extended on each end. This will allow the antennas dipoles to be fully extended for better reception. The antenna must be connected to the TV and connected to a power source at all times in order for the antenna to function properly. You will need to scan for channels on your TV. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. We recommend that you see you TV’s menu screen for this process or refer the instruction manual that came. You can use a website like www.tvfool.com to find the direction your signals are coming from and position the antenna where it is facing toward the tower, as well as, positioning the antenna as high off the ground as you can. The repositioning will allow for optimum reception. It is important that you rescan your channels once the antenna has been repositioned. If you are still not able to access any channels, your antenna may be over amplifying the signal. We recommend that you switch the amplifier to the OFF position behind the antenna and rescan for channels again
If the problem persists, please give us a call at 1-800-654-8483, press option 1 and provide our Support Team with your ticket number 305370. You can also email us at [email protected] and include your personal ticket number in the subject line.
Not enough channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The antenna is advertised to give several channels but we only receive one amd we are close to the city.
No, I would not recommend this to a friend- Cons mentioned:Signal strength
Pkg said it would work up to 60-70 miles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not work adequately. Perhaps it is where we had to place it in our home.
No, I would not recommend this to a friend Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes the small stream line look and small foot print it takes up. Gets us more channels than our previous one and they all look good. There aren't channels that it get but you can't watch them because of horribly quality like the leaf.
I would recommend this to a friend- Cons mentioned:Range
Not very good reception as advertised...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product advertises range of 60 + miles and it has a hard time reaching 40...
No, I would not recommend this to a friend Nice but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it is my connection or not but it is very slow to change channels or bring up the TV initially
No, I would not recommend this to a friendWorks ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get most Chanel’s but they have a tendency to go in and out and sometimes completely blacks out
No, I would not recommend this to a friendANTENNA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GE ULTRA PRO BAR 400 INDOOR . Is a great deal also for an extra room gets local channels. So If you want to cut the cable cord. I also bought a Mohu 60 mile for another room at best buy. They have great prices.
I would recommend this to a friendGood Antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great while hooked up temporarily. Just didn’t work where I actually wanted to mount.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality to purchase @ Best BuyDo you stream videos through a PC, game console or other device? When you add an HD Antenna, you get free local TV on your system as well! Enjoy exceptional HD digital reception with...
I would recommend this to a friend- Cons mentioned:Reception
important!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, I live where the worst antenna would reach some channels, buy this one by its design and it does not work at all. It seems that the only thing that sells is its design when it is not its main objective besides super expensive.
No, I would not recommend this to a friend - Cons mentioned:Reception
This product was unable to capture HD stations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to increase the number of HDTV stations, instead I cut the number of stations I was receiving with my old antenna to less than half. I returned item within 24 hours of purchasing. Would not recommend purchasing this item.
No, I would not recommend this to a friend - Cons mentioned:Reception
Returned to store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did not receive good reception with this antenna. It was returned.
No, I would not recommend this to a friend - Cons mentioned:Range
Amplified indoor HD antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this unit did not pull in the OTA HD channels available in my area. Subsequent research suggests a roof mounted antenna would be required in my locale. I returned this product to Best Buy for a no quibbles full refund.
No, I would not recommend this to a friend - Cons mentioned:Reception
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This antenna did not pick up any local channels at all
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Jill, we are very sorry to hear about your recent unsatisfactory experience you had with our product. In reading your review, we would like to have the opportunity to work with you directly and help you get more channels. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction.
To ensure you receive the maximum number of channels you may want to experiment re-positioning the antenna. For best antenna reception the ends of the antenna must me fully extended. Place the antenna as high as possible or near a window. You can use www.antennaweb.org to look for the DTV reception maps to determine the available stations and location of the broadcast towers in your area. Make sure to scan your TV for channels. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. If you continue to receive poor TV reception, the antenna may be over amplifying the signal. Switch the amplifier to OFF position and re-scan your channels.
If the problem persists, please contact our Consumer Care team between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Tech Specialist with your personal ticket number 359685, so that we can resolve your issue promptly. If you’d prefer to email, our contact is [email protected] and please include your personal ticket number (359685) in the subject line. Thank you and have a great day!