Customer Ratings & Reviews
- Model:
- 32763
- SKU:
- 4978100
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the UltraPro Bar HD 400 Indoor Amplified Antenna favorably for its picture quality and ease of use, with many also appreciating its compact size and attractive design. However, a significant number of users reported issues with reception and signal strength, leading to some dissatisfaction. While some found the channel selection adequate, others felt the price point was not justified by the performance. The antenna's setup was generally considered straightforward.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reception
Did Not Work For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this product to the store. It did not work in my rural area.
No, I would not recommend this to a friend Only picked up a few signals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only picked up a few signals but in a rural area, would probably work better in a larger city.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Smithjerryd, we are very sorry to hear about your recent unsatisfactory experience you had with our product. In reading your review, we would like to have the opportunity to work with you directly and help you get more channels. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction.
The number of channels you receive will depend on the signals provided by your local stations in your area. This is something we have no control over. Antenna reception range is based on a line of sight signal path from the TV broadcast towers to your home. Several factors can limit reception range at your location. Some of these are mountainous and hilly terrain, obstructions in the signal path and metal construction materials. To ensure you receive the maximum number of channels you may want to experiment re-positioning the antenna. For best antenna reception the ends of the antenna must me fully extended. Place the antenna as high as possible or near a window. You can use www.antennaweb.org to look for the DTV reception maps to determine the available stations and location of the broadcast towers in your area. Make sure to scan your TV for channels. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. If you continue to receive poor TV reception, the antenna may be over amplifying the signal. Switch the amplifier to OFF position and rescan your channels.
If the problem persists, please contact our Consumer Care team between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Tech Specialist with your personal ticket number 359678, so that we can resolve your issue promptly. If you’d prefer to email, our contact is [email protected] and please include your personal ticket number (359678) in the subject line. Thank you and have a great day!
- Cons mentioned:Range
Tv antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is supposed to pick up channels in a longer range, but still does not.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello LuiG, Thank you for reaching out to us regarding our GE Ultra Pro Bar HD Antenna. We apologize that you are having problems getting reception with your antenna. Our priority is to offer complete customer satisfaction for all our customers. Depending on your location regarding terrain, elevation, etc. and depending on the location of the transmitters for your local stations will determine in large part, the type of antenna required to pull in the stations. Both your general location and the specific area that the antenna is located can affect reception. The distance, terrain and obstacles (buildings, power lines, etc.) between you and the signal tower greatly affect the strength of the signal that reaches you. Where you locate the antenna in the room can also affect the strength of the signal that you receive. In general the higher you locate the antenna the better signal you will get. You can use a website like www.tvfool.com to find the direction your signals are coming from and locate the antenna closer to that direction. If you have any more questions, please give us a call at 1-800-654-8483 option 1 and provide our Support Team with your ticket number 256205. We are eager to work together with you to get the best out of our product and help you with your concerns. We look forward to hearing from you.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to get rid of cable, but could not ABC to work, fuzzy scrambled picture. Other channels very good.
No, I would not recommend this to a friend- Cons mentioned:Reception
69 miles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not pick up local channels very disappointed would not buy again
No, I would not recommend this to a friend - Cons mentioned:Reception
Does not work as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Requires considerable effort to acquire a minimum number of stations.
No, I would not recommend this to a friend - Cons mentioned:Reception
No reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to have any reception. We ended up returning the item.
No, I would not recommend this to a friend - Cons mentioned:Range
Terrible range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has about a 30 mile range, not 60. Returning it to store.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Ldub, we are very sorry to hear about your recent unsatisfactory experience you had with our product. It is very important to us that our customers are more than satisfied and we would like to work with you directly and help you get more channels.
This antenna is designed and tested to work within 60 miles of the broadcast source. Antenna reception range is based on a line of sight signal path from the TV broadcast towers to your home. Several factors can limit reception range at your location. Both your general location and the specific area that the antenna is located can affect reception. The distance, terrain and obstacles (buildings, power lines, etc.) between you and the signal tower greatly affect the strength of the signal that reaches you. Where you locate the antenna in the room can also affect the strength of the signal that you receive. To ensure you receive the maximum number of channels you may want to experiment re-positioning the antenna. For best antenna reception the ends of the antenna must me fully extended. Place the antenna as high as possible or near a window. You can use www.antennaweb.org to look for the DTV reception maps to determine the available stations and location of the broadcast towers in your area. Make sure to scan your TV for channels again. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. If you continue to receive poor TV reception, the antenna may be over amplifying the signal. Switch the amplifier to OFF position and rescan your channels again.
If you have any other questions, please contact our Consumer Care team between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Tech Specialist with your personal ticket number 369275, so that we can resolve your issue promptly. If you’d prefer to email, our contact is [email protected] and please include your personal ticket number (369275) in the subject line. Thank you and have a great day!
I love GE products but this one disappointed me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to be able to get even a few channels in my guest room which lacks a cable connection. Unfortunately this product didn't get me even one channel although I live in central/east Phoenix not all that far from the towers at South Mountain. Best Buy was great when I returned it.
No, I would not recommend this to a friend- Cons mentioned:Reception
Very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked this up and it did nothing as far as reception. Don't buy
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Angelo, Thank you for bringing this matter to our attention, we’re sorry to hear that you are experiencing signal issues with our product. Our priority is to offer complete customer satisfaction for all our customers. Your channels will depend on the signals provided by your local stations in your area. You can click on this link to see what kind of signals are available in your location http://www.tvfool.com/, just simply click on the “Click here” and enter your zip code. First, you want to make sure that the antenna is fully extended on each end. This will allow the antennas dipoles to be fully extended for better reception. The antenna must be connected to the TV and connected to a power source at all times in order for the antenna to function properly. Once these steps are complete we suggest you run another channel scan. If you have any more questions, please give us a call at 1-800-654-8483 option 1 and provide our Support Team with your ticket number 248591. We are eager to work together with you to get the best out of our product and help you with your concerns. We look forward to hearing from you.
Does not work as well as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could view less than half of the channels that were advertised. I returned the antenna the next day.
No, I would not recommend this to a friendAntenna must be moved to receive stations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To receive different station the antennae must be moved to a different direction. Most GE products are outstanding. The reason I purchased the GE Antennae was because of GE's overall excellent products. The GE Antenna did not meet GE Quality I am familiar with.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi TedsReview, thank you for your review. We apologize that our product did not meet and exceed your expectations. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction.
You are correct; To ensure you receive the maximum number of channels you may want to experiment re-positioning the antenna. All our antennas undergo quality standards and performance testing before going to the market. The number of channels you receive will depend on the signals provided by your local stations in your area. This is something we have no control over. You can use www.antennaweb.org to look for the DTV reception maps to determine the available stations and location of the broadcast towers in your area. Then position the antenna where it is facing toward the tower. Make sure to scan your TV for channels. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. If you continue to receive poor TV reception, the antenna may be over amplifying the signal. Switch the amplifier to OFF position and rescan your channels.
If you have any other questions, please contact our Consumer Care team between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Tech Specialist with your personal ticket number 356524, so that we can resolve your issue promptly. If you’d prefer to email, our contact is [email protected] and please include your personal ticket number (356524) in the subject line. Thank you and have a great day!
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only received 5 channels when I hooked it up. I raised the unit as high as it could go in my house.
No, I would not recommend this to a friend- Cons mentioned:Reception
HD Antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all. Would just suggest cable tv unfortunately.
No, I would not recommend this to a friend Didn’t work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could’ve just been my location but this didn’t really work
I would recommend this to a friend- Cons mentioned:Range
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a $10 antennae that worked better, so we returned it.
No, I would not recommend this to a friend - Cons mentioned:Reception
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless didn't do anything could not get one local station
No, I would not recommend this to a friend This product was of no use to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ATt&T service for my tv, and HD TV,s but no High Def picture. Explained this to saleperson, and he sold me this product. After purchase found out this would not serve my purpose, would have to pay AT&T extra to get HD quality picture. Had to return the product.
No, I would not recommend this to a friend- Cons mentioned:Reception
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get it to work There isnt much more I can say.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Lgain, Thank you for reaching out to us regarding our GE UltraPro Bar Amplified Antenna. We’re sorry to hear that you’re experiencing signal issues with our product. Our priority is to offer complete customer satisfaction for all our customers. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. First, make sure that the antenna is fully extended on each end. This will allow the antennas dipoles to be fully extended for better reception. The antenna must be connected to the TV and connected to a power source at all times in order for the antenna to function properly. Once these steps are complete we suggest you run another channel scan. If you are still not able to access any channels, your antenna may be over amplifying the signal. We recommend that you turn off the amplifier behind the antenna and rescan for channels again. You can use a website like www.tvfool.com to find the direction your signals are coming from and locate the antenna closer to that direction. If you have any more questions, please give us a call at 1-800-654-8483 option 1 and provide our Support Team with your ticket number 259492. We are eager to work together with you to get the best out of our product and help you with your concerns. We look forward to hearing from you
- Cons mentioned:Price
not pleased. only get 3 stations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid too much money for 3 stations . would not recommend.
No, I would not recommend this to a friend