Customer Ratings & Reviews
- Model:
- 32763
- SKU:
- 4978100
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the UltraPro Bar HD 400 Indoor Amplified Antenna favorably for its picture quality and ease of use, with many also appreciating its compact size and attractive design. However, a significant number of users reported issues with reception and signal strength, leading to some dissatisfaction. While some found the channel selection adequate, others felt the price point was not justified by the performance. The antenna's setup was generally considered straightforward.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reception
It did not work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried with all orientation and not even picked one channel
No, I would not recommend this to a friend Horrible. Worked worse than the previous antenna.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Worked worse than the previous (flat) antenna I had in place, despite greater promised amplification. Cost three times as much as previous solution, forced me back to cable to get local TV stations. Do not buy. Would give it zero stars if possible.
No, I would not recommend this to a friendDidn’t pick up my channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but didnt work for me. I went back to my outdoor antenna.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Altenmi, thank you for your review. We apologize that our product did not meet and exceed your expectations. Your feedback is very important to us. We hope that you will give us an opportunity to discuss your unsatisfactory experience with our product. As the manufacturer, we continuously strive to maintain high quality products that provide complete customer satisfaction. Please reach out to us at your earliest convenience at 1-800-654-8483, press option 4 and provide our Support Team with your personal ticket # 359671 or email us at [email protected] and include your personal ticket number in the subject line, so that we can resolve the issues that you are having promptly. Thank you and have a great day.
Poor reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my final choice. Only received 13 stations compared to 128 of competitor.
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am supposedly in the 35 mile band for a number of stations. This product was rated at a higher radius and still wouldn't pick up any signals. I called GE and they were no help. I have it one star because the rating process would not allow for 0.
No, I would not recommend this to a frienditem did not do what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will try to use it in another location ob buy additional item
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Trainman, thank you for reaching out to us regarding our GE UltraPro Bar HD 400 Indoor Amplified Antenna. We are very sorry to hear about your recent unsatisfactory experience you had with our product. Your feedback is very important to us. We would like to better understand your experience with our product and how it did not meet your expectation by having a conversation with you. As the manufacturer, our goal is to provide complete customer satisfaction and quality product that deliver the expected performance and exceeds expectations. When you get an opportunity, please contact us at 1-800-654-8483, press option 4 and provide our Support Team with your personal ticket # 298462. You can also email us at [email protected] and include your personal ticket number in the subject line. We look forward to hearing from you soon.
No different than the $20 antenna I purchased from
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Not better than they cheap antenna I bought from Walmart.
No, I would not recommend this to a friendnot working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if its my location but it didnt get any channels
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hi Ninanerak, thank you for your feedback. We are very sorry to hear about your recent unsatisfactory experience you had with our product. As the manufacturer, our mission is to provide complete customer satisfaction and quality products that deliver the expected performance.
You are correct. Your channels will depend on the signals provided by your local stations in your area. From your description, make sure that the antenna is fully extended on each end. This will allow the antennas dipoles to be fully extended for better reception. The antenna must be connected to the TV and connected to a power source always in order for the antenna to function properly. You will need to scan for channels on your TV. This is a very important step. Your TV will NOT receive signals from the antenna without doing a channel scan. We recommend that you see you TV’s menu screen for this process or refer the instruction manual that came. You can use a website like www.tvfool.com to find the direction your signals are coming from and position the antenna where it is facing toward the tower, as well as, positioning the antenna as high off the ground as you can. The repositioning will allow for optimum reception. It is important that you rescan your channels once the antenna has been repositioned. If you are still not able to access any channels, your antenna may be over amplifying the signal. We recommend that you switch the amplifier to the OFF position behind the antenna and rescan for channels again
If the problem persists, please contact our Support team at 1-800-654-8483, press option 4 and provide them with your personal ticket # 316594 or email us at [email protected] and include your personal ticket number in the subject line.
Returned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not compare to the leaf brand I purchased so had to return it.
No, I would not recommend this to a friendIt did not meet expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can get the same quality picture from a regular antenna.
No, I would not recommend this to a friendNice idea but. . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was attempting to escape that Dish bill since I seldom watch anything but the local stations. My friend in Boston bought one and loved it. It flat out DID NOT WORK for me. I am surrounded by woods, so that might be a factor. Needless to say, I retuned the item.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello mike, Thank you for reaching out to us regarding our GE Ultra Pro Bar HD Antenna. We apologize that you are having problems getting reception with your antenna. Our priority is to offer complete customer satisfaction for all our customers. Depending on your location regarding terrain, elevation, etc. and depending on the location of the transmitters for your local stations will determine in large part, the type of antenna required to pull in the stations. Both your general location and the specific area that the antenna is located can affect reception. The distance, terrain and obstacles (buildings, power lines, etc.) between you and the signal tower greatly affect the strength of the signal that reaches you. Where you locate the antenna in the room can also affect the strength of the signal that you receive. In general the higher you locate the antenna the better signal you will get. You can use a website like www.tvfool.com to find the direction your signals are coming from and locate the antenna closer to that direction. If you have any more questions, please give us a call at 1-800-654-8483 option 1 and provide our Support Team with your ticket number 254239. We are eager to work together with you to get the best out of our product and help you with your concerns. We look forward to hearing from you.
Did not Work !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No, I would not recommend this to a friend ! I could only pick-up ten (10) stations with two (2) in English, QVC and the Home-Shopping Network, all the rest were in Spanish and Asian languages ! Disappointing, because I wanted to Cut the Cable !
No, I would not recommend this to a friendPoor product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antenna is unable to pick up channels within 60 miles as stated. The four channels it manages to pick up are blurry and images freezes often. I would invest in a better antenna.
No, I would not recommend this to a friendDon't waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gave us 4 channels Keep in mind nothing you'd watch some Latino channel and some church channels nothing that you want to watch when spending this much on an antenna. Very disappointed we returned it!!!
No, I would not recommend this to a friendDon't bother.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only picked up three obscure channels, none of which I watch. I'm in an urban area, and no channel from a major network was available.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our experience was it didn't work. We tried many angles and spots but couldn't get it to give us more than 2 stations. Took it back.
No, I would not recommend this to a friendNot all lot channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This antenna bar is costly and does not get a lot of channels. I moved the antenna every possible way I could.
No, I would not recommend this to a friendReturned because it didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my tv. Ended up using 'clear tv' antenna which was half the price and got ALL channels in the area.
No, I would not recommend this to a friendNo improvement!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This offered no improvement over a non powered cheap flat antenna. For $70 this was absolutely returned for a refund.
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't work at all, only channel it got was QVC :( and it buffered the entire time. Very disappointing.
No, I would not recommend this to a friend