Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-R3810ZKAXAR
SKU:
5162018
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 785 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers love the Gear 2 Neo Smartwatch for its long battery life, user-friendly interface, and compatibility with various devices. They appreciate the watch's multifunctional capabilities, including notifications, texting, and fitness tracking features like the pedometer and heart rate monitor. While some customers wish it had more apps and a camera, many find the Gear 2 Neo Smartwatch to be a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 785 reviews
  • Rated 5 out of 5 stars

    Great SmartWatch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great for many functions. It shows me my emails as well as my messages (which you can reply from the watch). It shows me my calls and I can also make calls from it. Now, you have to be in Bluetooth range for all the functions to work. The health functions are easy to use and work great as well. Overall, you will be more than satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch it does everything it's suppose to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pedometer, heart rate moniter, convenience of answering the phone. I only wish the sleep tracker was more detailed. I had the flex force and it had a better detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear calls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Callers have no problems hearing me when I talk. Love the ability to text really quickly while at work.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. He loves it! Easy to use and very convenient for him to use while at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit worried reading a lot of reviews before I bought this watch, but after having it for a couple weeks now, I love it. Very convenient to see calls, texts, emails on my wrist instead of pulling my phone out of my pocket. The calls on the watch work very well, people on the other end can barely tell I'm not talking regularly through the phone. Only negative about using the watch for calls is I wish the volume could go a bit higher. Overall, I like this watch a lot and it's exactly what I'd hoped it'd be. Apps are a bit lacking, but they seem to be coming out somewhat frequently. Battery life is definitely sufficient, I charge about every 3 days when wearing it all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    All that you need in a smart watch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is perfect and at first I thought u wasn't be able to understand everything but it's perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when my original Gear 2 broke. Apparently Samsung doesn't make the Gear 2 anymore, only the Gear 2 Neo. The only difference I can identify is that this does not have a camera. I like the Gear 2 because it is a satellite to my phone, rather than a phone by itself. I find that very useful -- not to mention less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love this watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this watch fits and functions.....the features are great and I get almost 5 days on a charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described no watch is great yet even apple so I am pleased except once paired with the phone if u don't wear the watch your s health steps are not counted. Maybe it's me but can't find a way to make it work if I don't wear the watch it should b easy. Comfortable to wear next Gen will b better after apple deals it's cards

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    love i can answer if cell is in purse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was great and so far i love the watch cell

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Overall I luv it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and features make me love it but there are some apps that I like that I wished were supported

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does Everything!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Gear 2 Neo watch does so much! Track steps while reading email, texts, etc. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart Watch - Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good product. I used it for 4-5 days, but returned it. I bought it because of the price. It was an "open box item." I liked it. I could make calls from the watch, it was easy to set up, and easy to manage from my Samsung S5. The watch drained my phone battery nearly to the point of charging twice daily. Normally I can get two days battery life off of a single charge. I think the battery drainage must have been due to the fact that it was returned and I purchased it open box. I spoke with the Samsung expert at BestBuy. He stated that shouldn't happen, and he too thinks it was because it was originally returned. With that said, I would highly recommend this product, as long as you purchase the item new.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Really easy answer call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this watch is very easy to used at any application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this watch for Christmas. I wasn't really sure how well I would like it. Turns out it's awesome. I love that I don't have to get my phone out every time I get a call, email, or text. Not to mention keeping up with my steps and sleep patterns. I use it a lot more than I thought I would. It gives you that James Bond feel. The only thing that stinks is you have to charge every few days but that's with any smartwatch.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    Ok, would want a little more apps.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Would want a little more apps and wider screen.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GREAT TECH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fitness tracker. Works seamlessly with my Galaxy S5 and the S-Health App. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart watch works great and does everything I need it to. I'd highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for Samsung S6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to reach for my phone, I can answer calls and even make call for my Neo watch. Great Bluetooth range stays connected anywhere in my house. Can use it to control my S6 phone camera, comes with some great health apps, Heart rate, Pedometer. There are lots of other cool apps that can be downloaded.. Its also a cool looking watch.

    I would recommend this to a friend