Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-R3810ZKAXAR
SKU:
5162018
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 785 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers love the Gear 2 Neo Smartwatch for its long battery life, user-friendly interface, and compatibility with various devices. They appreciate the watch's multifunctional capabilities, including notifications, texting, and fitness tracking features like the pedometer and heart rate monitor. While some customers wish it had more apps and a camera, many find the Gear 2 Neo Smartwatch to be a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 785 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    GREAT FOR 1ST SMART WATCH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what was expected to do for the price. Would like to have more faces. overall a good product since I am a samsung fan anyway

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great watch easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I'm not tech savy so I needed something that would suit my personal needs and be easy to use. This is it! I enjoy having it when I'm driving and when I'm on the run.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great watch . . . I love that you can answer calls and read text messages on it. . .would love if it was smaller though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with my Galaxy S4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my watch and the seamless connection to my Galaxy S4. I play a lot of golf and my wife complained that i never answered her texts so with the watch, i can set it for a soft tone that only i can hear and then i am aware of her text. I can customize some responses but i can also answer her phone call with a quick "Yes, No and "in about an hour". i would like an upgrade that would count foot rotation on a stationary spinning bike and hopefully that will come soon. The charger connection seems to be fragile, but it has held up so far.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    Works good but very basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gear 2 looks good and works good for a basic smart watch.Wish it had better graphics and more apps.Connects good to phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch its amazing , I would reccomended to many customers you could do so much with this watch..

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    NEAT WATCH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch paired witht he Samsung galaxy s5 is an unbeatable combination i love the way it alerts you to received msgs and emails a mere glance tells me to stop and read or put off till later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with accurate pedometer and heart rate monitor. 3 day battery life, easy to charge. Clasp is sturdy and strong.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great watch for what it offers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need, only got this watch because i didnt feel that i needed a camera on my wrist. I have had no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works as adevertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nifty smart watch, does everything i need it to do. Hooked up to my Samsung Galaxy S5 with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Always on my wrist.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the practicality of this watch. It has an excellent battery life and I never miss a call or text.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my smartwatch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be a grandma but I LOVE my new smartwatch. It's so convenient! I never have to hunt for my phone in my purse when I get a call, instead, I just use my watch. I can answer a text with a canned response or S voice or answer a call while keeping my eyes on the road the whole time. When I'm with people, I can discreetly look at my watch to see if the call is urgent. I'm SO happy my kids got this for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought as a gift for my son in law after rreviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to setup and looks quite nice . My son in law just loves it !!! Looks very nice on him and i can tell that he feels special to have been given it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch just to test the smartwatch category and see how I like it. So far it has been amazing in that I don't have to have my phone in my hand 24/7 to know see my notifications, make calls, and respond to texts/emails on the go. The only flaws that I can think of is the design (I personally think it could be a little more stylish) and the voice to text (it uses samsung voice instead of google speech which seems to work much better).

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    awesome watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you can look at your phone you can look at your watch I have all my sports scores,emails, texts social media notifications sent to my watch Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch worked just fine, however the heart rate monitor can be hit or miss. There's apps available to make it more 'smartwatch-like', like keyboards, calculator, etc. That combined with the low learning curve and you easily begin to rely on it instead of your phone. 4GB of storage is great for music on a run or workout. Had to return however because either the heart rate sensor or pins used to charge it broke out my wrist in a bad rash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had this watch and really liked it. So we decided to get it as a gift for my son and my son loves it. My husbands watch had an issue with the charging prongs on the back of the watch. They eventually fell off. My husband works in the heat and wore the watch constantly. That might have caused excessive wear to his watch. It is something to watch out for, if those conditions apply to you. This watch is a great value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun Product To Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was coming from a Fit Bit Force to this. The Fit Bit was causing skin burns so I could no longer use it. This has been a good replacement, however, there were a couple of things I like better about the Force. It had a better app that was more helpful from a tracking standpoint. That being said, this Gear 2 is pretty fun. People actually stop to ask me about it. I wish it was a bit more robust in some areas, ei.. different apps, better tracking and syncing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new watch very useful. I did have to bring it back for an update rather quickly but was back working in no time. Quite comfortable and very easy to use!

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Great wearable gear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't quite figured out the camera app yet. Also, it feels kind of silly talking to your wrist!

    I would recommend this to a friend