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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 198 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, price, and condition of the product. Many appreciate the features, notifications, and compatibility with other devices, particularly iPhones. Some users find the battery life could be improved, and a few have noted the size as a potential drawback. Positive feedback frequently highlights the fitness tracking capabilities and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-198 of 198 reviews
  • Rated 3 out of 5 stars

    Decent watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch was very nice and great for workouts. It was a little slow though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You can't get extended warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Information about geek squad certified and refurbished Apple watches are 100% completely misleading and falls. Best Buy and geek squad would never agree to furnish a extended warranty for my watch.!! Reading the description and literature on Best Buy.com website about the watch all leads to believe that Customers would be able to buy an extended warranty after purchasing the product.. That was not the case. I am very very disappointed. I love the watch, but the service at Best Buy not so great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    It's a good watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good extension to your phone it has good features and apps Cons if you buy refurbished you couldn't purchase the apple care and the heart rate monitor sometimes is not accurate

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great item at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after doing some research and am happy I got this one. Item was in perfect condition and synced with out any problems. Paid a fraction of the price of brand new one too. I do recommend buying the screen protector for it. I got one because I would rather spend $14 then have to replace the screa

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice Watch at a great price!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my refurbished Apple Watch from Best Buy based on reviews. Once I received my package and opened the watch - it was dirty as if it had been worn and put right in the box. Based on it being Geek Certified it was supposed to be cleaned and refurbished - Best Buy GEEK forgot in this case. Atleast the watch once cleaned looked to be new and without any scratches or defects. Also never received my Free Geek Squad email certificate on setting up my watch. Best Buy - Get your act together!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent features for version 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only purchase this item refurbished, but it's excellent for being Apple's first model. It's pretty easy to customize, and very easy to install updates, etc. I think the coolest feature is when the watch is paired with Maps - it taps your wrist when your turn (or next driving instruction) is near. I could see it being a great benefit to those who are hard of hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great watch from Apple!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurb one from bestbuy! It couldn't be any better. It works pretty much like a brand new watch. Apple has done it again with this product. Now I don't have to look or pick up my iPhone to get notifications, calls, messages and more. It works great with my BMW i3 nicely! Love it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iwatch Sport 42mm worked unbelievably well. It lets you see the time, the steps, your heart rate. Shows you where you are. Bond would envy you, with all your available information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift For Hubby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband and he loves it. Loves the fact that he can be alerted of phone calls and text messages without having to retrieve his phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great however it is slow in opening applications and for most apps you do need your phone. The quick response to text is the best feature other than apple pay

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good smart watch. the unit was in new condition even though it was refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything this does for me. Can't imagine not havin it now.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it were a little less bulky, But I love it overall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better get a new one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get this refurbished ones, it took me couple of hours to know the warranty process on this refurbished Apple watch (which says "Geek Squad Certified Refurbished Apple Watch"). I called up GSP(Geek Squad Protection) and they said there is only 90 day warranty on this product after purchase. When asked about extended warranty they told me to check with Best Buy on it and referred me a link"www.bestbuy.com/expertservice" , In this link you will click on the "Online Advisors" highlighted text. They are available 7 days a week, 7am - 11pm CST. Alternatively, you can call 1-888-237-8289 (1-888-BEST-BUY) for help 24/7. I chatted with one of the best buy cust service agents in this link above and she said unfortunately this being an apple product we dont provide Geek Squad Protection for this item and told me to check with Apple on it and ask for Apple care protection. I contacted apple cust care and they said that the apple care can only be purchased to the Best buy refurbished products only if the first date of purchase(whoever purchased and returned it to Best Buy) is no longer than 60 days. I asked them how will i know if this refurb item BB is selling was first purchased within 60days? She replied i can only tell that by the serial number on the box sir. I called up best buy again and told them about this situation of what geek squad told me and what apple told me, and finally no one was able to answer this question on its warranty. Which means if something happens after the 90 day geek squad protection period ends (after purchasing this refurb Apple watch from BB), you have to pay for it. BETTER GET A NEW ONE WHICH HAS APPLE'S INITIAL WARRANTY OF 1 YR THAT COVERS SOFTWARE ISSUES AND BUY APPLE CARE WITHIN 60 DAYS FOR IT AFTER PURCHASE WHICH WILL THEN COVER YOUR WATCH FOR ANOTHER 2 YRS INCLUDING THE REPAIR /HARDWARE ISSUES/ REPLACEMENT. And by the way i'm not an apple fan to write this review....im writing this out of frustration on how these products are being sold without proper warranties even if you want to purchase them.....and worst part is everyone points fingers to each other and direct calls to each other...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the trouble I had purchasing this watch. It was worth the price. I ordered this watch twice before I actually received it. Worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for fitness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate wearing watches and i bought this to wear when i workout and i havent taken it off since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Watch for just anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps for workouts & messaging when I'm not able to be reached by phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have recommend this product to others

    I would recommend this to a friend