Customer Ratings & Reviews
- Model:
- GN-WW124-999
- SKU:
- 6315048
to a friend
Customers are saying
Customers enjoy the ease of use and voice control features of the Wi-Fi Smart Plug (2-Pack). Many found setup to be simple and appreciate the ability to control devices via voice commands. However, some users experienced compatibility issues with other smart home systems. A few customers noted challenges integrating the plugs with certain platforms.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Plug in and switch on!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the plug so far. I have set programs and they seem to be limitless - with in 7 days - you can have several per day. Setting it up was easy and so far I have no complaints. I do have a suggestion to Geeni, please work on the packaging for the twin pack. I picked up two sets of these and they don't stay put in the packaging. They come loose and rattle around in the box until you open them and then they fall out.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you for your feedback. We are dedicated to making affordable and reliable smart home products. We appreciate your suggestion. Rest assured that we take each and every suggestion seriously to optimize and improve our products and services. If you have any other issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
Easy to program
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these to control the ceiling lights on an enclosed porch. They were easy to sync to the app and to Alexa, The are just a little two big to put two side by side on one outlet, but there may be enough room to use the other side of the outlet for a small plug. It is an unheated porch, so hopefully they will work during the cold Ohio winter.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Compatibility
Great addition to my smart home setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeni smart plugs were easy to configure and get them running on my wireless network. They work well with Alexa devices and the Android app is well designed and easy to use. My only complaint is lack of integration with my SmartThings hub. I would prefer to minimize the number of apps needed to control my devices, but Alexa makes it easier to deal with.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! Thank you for your appreciation for our hard work. We hope you can try our other Smart devices. Our developers are looking for this option to possibly integrate Geeni to SmartThings. Kindly lookout for our future app updates. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of useCons mentioned:Compatibility
Love these little Geeni's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with another brand of WiFi smart plugs from Best Buy so returned them and started looking at reviews. The Geeni had the best reviews so ordered 2 online. Had them up and running with the Geeni app in 5min. I had spend 4yrs on the previous WiFi smart plugs I bought at Best Buy. I'm surprised they do not carry this in the store. I'm glad I could purchase them online. Very happy with my purchase.
I would recommend this to a friendBrand response from Geeni official response
Posted .Congratulations on your new product! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Replacing my insignia plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for my insignia plugs, since they wont be supported no more. So far happy with my purchase, they seem to lag less than my insignia ones. My insignia plugs took forever to turn on when I turned them on the app.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
Working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about a month now. Have them on my tvs to use with google home. I didn't have to re-add them to the app once. But you're going to have that with any type of technology. Keeps me from looking for my remote so very pleased.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hearing that you had a good experience is the best thing we could hope for.Thank you for choosing Geeni products. We look forward to serving you and doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
Works great for tvs that are always on
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart plug. Note: it can only be used with devices that can power themselves back on such as some newer tvs. Basically if you have to turn the device back on if you lose power then this device won't work as intended. I use it with a TV and my Google Home to vocally turn my TV on and off. No issues at all with this purchase or setup.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! Thank you so much for sharing your experience with your Geeni smart plug. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Love these Geenie products.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these Geenie products. They are very easy to set up and do not loose their connection from my WIFI. I have purchased several 'other' top brand smart plugs and no longer use them because of their difficult setup and WIFI disconnection problems.
I would recommend this to a friendWork great, love these!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these little plugs, the app works well, we use these all year long to turn on and off all different things, from lights to Christmas trees, pumpkins, fish tanks etc. I started using these, when Insignia stopped supporting their App.
I would recommend this to a friendworks great, don't look for help on their site
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some issues with the app, could get it to recognize my wifi network, contacted the support at geeni's website they suggested a very complicated problem involving my ISP... (no way is that complicated)... just uninstalled the app, installed again and it worked like a charm. It is a bit annoying that you have to create an account in order to get it to work with google home but, hey... you have to give away some data in order to get this lower price. Now my coffee machine starts by itself and I get my well deserved cup of coffee without having to walk all the 10 feet to the kitchen and pressing a button.
I would recommend this to a friendBrand response from Geeni official response
Posted .We would like to thank you for the amazing review, Pancho. Our team is dedicated to providing you and everyone else with only the best there is to offer. It’s so nice to hear that your experience is such a positive one. Enjoy your device. For request or suggestion, please contact us via email at [email protected], phone +1 (888) 232-3143), support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
Great little smart plugs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well with my Amazon Alexa. I like that I also have the option to just go over and press the button to turn it on. Easy to set up. I wound up using my Smart Life app instead of the recommended smart app to set them up.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you for your feedback and glad to hear that you sync the device to Smart life. However, for warranty purposes, we really do not recommend to use another app and it may malfunction for some reason if we released a new firmware version of the device. For more details, please reach us via email at [email protected], phone +1 (888) 232-3143 from Mon-Sun,7:00 AM to 12:00 Midnight EST.
- Cons mentioned:Compatibility
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother getting this if you only have an Apple phone. I tried for over an hour to get this to work. Finally gave up and gave it to my husband with his Android phone and it connects in under a min. Works great if you can get it connected though.
I would recommend this to a friendBrand response from Geeni official response
Posted .We greatly apologize if this was the experience you had, in setting up using your iPhone, Mell. Please reach out to our Support Team for an immediate review of your system requirements and troubleshooting, so you can use your device. Kindly reach us via email [email protected] or call us at (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
Nice...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought two of these and have them connected to various outlets. Easy to connect and control off Alexa and phone app.
I would recommend this to a friend Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased these plugs to replace our Insignia plugs which were no longer supported. It appeared to be a simple set-up, but our Google Mini, WiFi and the smart plug disagreed. We still don't have the plugs set up and I figure I will have to clear out all locations and start over. Perhaps that will get all our technology to cooperate,
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We greatly apologize if this was the experience you had with our product, Julie. Surely this isn't what we want to happen. If you can give us a chance to make things right for you, please reach out to our Support Team for an immediate review of your system requirements and troubleshooting, so you can use your device. Kindly reach us via email [email protected] or call us at (888) 232-3143, available from Mon-Sun,7:00 AM to 12:00 Midnight EST.
Great for building smart home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for setting up my Christmas lights to turn on and off at set times using my alexa devices app. Great for remote operation of other lights or things as well.
I would recommend this to a friend- Pros mentioned:Ease of use
It was easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.getting to know the Alexa app can be a little difficult but once you have it down setting up this device was very easy my 13 year old can talk to her whole room
I would recommend this to a friend - Pros mentioned:Ease of use
Hey google turn on the light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little thing. Simply download the app plug it in and you are off and running. Very simple to use. My wife loves it as well. You can even set timers on the app.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you so much for sharing your experience with your Geeni device. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
Smart plug
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient. Very handy and safe product. Connects with smart devices very easily. Highly recommended for this price range
I would recommend this to a friend - Pros mentioned:Voice control
Easy to setup and link to Google Assistant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great plugs. Easy Gee I account setup to activate and name these plugs, and then easy to link Geenie account to Google Home Hub for voice recognition of these plugs
I would recommend this to a friendBrand response from Geeni official response
Posted .We couldn’t be happier that you had a great experience. We hope you are enjoying your smart plug. Please come back and continue patronizing Geeni. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of use
They just work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things, just plug them in, and tell google what u want 2 turn off and on, The are excellent!!
I would recommend this to a friendBrand response from Geeni official response
Posted .Hearing that you had a good experience is the best thing we could hope for. Thank you for choosing Geeni products. We look forward to serving you and doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
