Customer Ratings & Reviews
- Model:
- GHPS00003BE
- |
- SKU:
- 10302008
Customer reviews
Rating 3.7 out of 5 stars with 186 reviews
(186 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Poor quality hearing aid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery in the right ear hearing aid failed in only eight days. Returned item to store.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, thank you for your constructive feedback and review, we always value our customers' experience. If you require assistance or have questions about the battery of your Go Prime OTC hearing aids, our friendly support team is ready to help. Please get in touch with them at (302) 754-3190 or send an email to support@gohearing.com.
Rated 4 out of 5 stars
GO HEARING - NICE ENTRY PRODUCT
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GO HEARING – GO PRIME OTC HEARING AIDS are a nice product. The ear buds are color coded to make recognition for ear insertion easily recognizable. Another product I’ve used just had an “R” or “L” which was hard to see. Small size that easily fits into ear and is relatively hidden. The buds are a good size and easy to hold between thumb and index finger; I haven’t dropped one yet while preparing to insert in my ear. The buds are comfortable and light-weight. After wearing for the first time about an hour, I no longer noticed they were inserted. The charging case is a good size and easy to connect to a USB source. Easy to insert and remove the buds. The case is small enough to fit in a pocket and definitely in my purse, but large enough that it doesn’t get “lost” in my purse. The bud’s battery held a charge very well … I never “ran out” while using them. Package comes with everything you need to quickly get started using the hearing aids. The settings were easy to use and adjust – even while inside my ear canal. The noise reduction feature really helps to eliminate the background noise that is really irritating when trying to have a conversation in a crowded location, like a restaurant. The sound quality was good enough for my slight hearing issue – which is mainly background noise in busy locations. The one really great feature about the GO PRIME HEARING AID is that they are “ready to use” right out of the box. No apps to download. No time consuming “setup and customization” that is bothersome. Another product I’ve tried took over an hour to setup with the app and then it still wasn’t right and I had to do over 2-3 more times before the buds working – together – correctly. You won’t have that problem with the GO PRIME product. The sound quality is not the best but for the price ($300) you can’t complain too much. The real downside is that they are not Bluetooth compatible, so not easy to use with a phone. I still need to use the phone’s “speaker” with these buds. The user manual was extensive and extremely helpful. For the price, these were really nice and useful hearing aids. A little low on “features”, but again, you can’t beat the price if you have only a slight hearing loss. I would recommend the GO PRIME HEARING AIDS to others that need a “starter” hearing aid with only a couple of features.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, DAHinAZ, thank you for your review and feedback. 😊
Rated 5 out of 5 stars
A great OTC solution
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GoPrime hearing aids come very well packaged, with the hearing aids in a hard charging case, a wall plug, a charging cord, and accessories including various size "domes" to fit to your ear. I tried the aids with the medium dome first, which it came with, but it seemed like they might fall out - felt loose. Once I changed to the smaller domes, the fit was much better. The instruction book is well laid out, although it is written for two different models - it would be better if it was ONLY for the model purchased. The hearing aids are very comfortable and light weight - my ears never got sore wearing them. Controlling the volume and the program mode takes some patience, but mostly because you want to experiment with what sounds the best. Although the adjustment button is very small, it is easy to control. I found quite a bit of difference between the normal and high/low frequency settings. On the normal setting, there was not as much amplification of my own voice, which was good. It picks up sounds and conversations very well and I only get whistling when putting them in initially. For an over-the-counter, affordable (compared to prescription aids) hearing aid - this is a great solution.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, PracticalSandy, thank you for your review and positive feedback on our Go Prime hearing aids. 😊
Rated 3 out of 5 stars
Missed the mark for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Go Hearing Go Prime Hearing Aids are marketed as hearing aids for mild to moderate hearing loss. These are extremely small OTC hearing aids that are charged in a small charging case. The 2 hearing aids go into the case and are held in place by magnets. The case holds the charge and in turn charges the hearing aids. Charging is quick and is done via the included USB-A to USB-C cord and power adapter. They supply 3 sizes of domes to get the right fit. The aids, red for the right and blue for the left, are extremely easy to set up. Simply charge them right in the case then put them in your ears. They state that you should get up to 30 hours of charge at a time. There is no app for these, so there is no fine tuning as you might find with other OTC hearing aids. Right away, these gave me the ability to hear more clearly while watching TV. I could understand what they were saying without having to turn on closed captioning every 15 minutes to catch the lines I couldn’t hear. They fit comfortably and I felt they were secure in my ears. Beyond that, I had issues. I could understand what they were saying on the TV, but everything around me was too amplified - when I take a drink, scratch, clear my throat - those are all super loud in my ears! I don’t like hearing the sound of turning pages as I read the brochure, and loudly hearing each tap on the keys as I type this review. I tried all 3 programming settings - Normal, high frequency and low frequency. I adjusted the volume - up, down - nothing made it good for me. They state one of the features of these is “Feedback cancellation” - I just don’t see that working here. To adjust the volume/programs, you press a tiny button on the back of the very small hearing aid. Yes, it is difficult to find and do and every press brought an uncomfortable screeching to my ears. At times, the volume would change on it’s own while wearing them. It would get louder without warning so the while watching tv, it would start blasting in my ears. There is a FDA indication on the box with a number next to it. Does this mean this device is FDA approved? I actually believe if they call them hearing aids, they must be FDA approved. These are not sold as hearing amplifiers - but they certainly do amplify the sound! They do provide both a phone number and email address if assistance is needed. I didn’t contact them, so I can’t say how the customer service rates. Overall, I would have to say I do not recommend these hearing aids. There are better options out there for me now that they can be purchased over the counter (OTC).
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, BBReviewer, thank you for your feedback. Our products are FDA-compliant. We would like to help you with the problems you might experience. Please call our support team at (302) 754-3190 for further assistance. 😊
Rated 4 out of 5 stars
Good but Need a Couple Enhancements
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These hearing aids come in a nice charging box and it’s small enough to take anywhere just like you would ear buds. They are very comfortable to wear once you put them in. They almost completely disappear and are barely noticeable after wearing them for just a couple minutes. They are extremely light which helps to make sure you don’t feel them in your ear and, they fit very securely. The sound is definitely enhanced and in the perfect setting, they are great as long as the volume isn’t set too high. I did however have a a few issues. There is a screeching noise when you are adjusting the settings and volume which was almost intolerable. The settings were easy to understand and adjust but there is barely any difference between the three different environment settings. They pick up radio frequencies in odd places. In a restroom with touchless faucets, there was a horrible popping noise along with static. Overall, these are decent hearing aids but could use a couple of extras to make them just that much better. For one, Bluetooth compatibility would allow adjustments via a users phone. It would make it easier to adjust on the fly in those situations where it helps to be inconspicuous.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, zaxdad, thank you for your review. We are constantly working to implement our consumer's feedback. Please keep an eye on our website for future innovations.
Rated 5 out of 5 stars
Very comfortable and work well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These hearing aids work well and are very comfortable. Setup is straightforward. Out of the box, the first thing to do is charge them, which takes about three hours in the included charging case. When I charged mine, they were ready to go in less than an hour. The charging case holds the two aids only one way, so inserting them is no problem, and the case itself is charged along with the aids when plugged into the wall. The case itself can then be used to charge the aids up to three time (according to the manual) if you’re away from a wall outlet. To set up the aids for your ears, you begin by using the included “ear measuring tool,” which is a piece of L-shaped cardboard that hangs over your ear and measures the distance from the top of the location where your ear attaches to your head to the top of your ear canal. The range of measurements is “1,” “2,” or “3,” and I am a 3. The result of this measurement determines which of the three “ear tubes” you attach to the aids. You then select the desired “ear dome” that attaches to the side of the aid that is inserted in your ear. There are two types of domes, “open” and “closed,” where the choice depends on the type of results you want to experience. The open dome is for more “natural” sound, while the closed dome emphasizes the bass registers, according to the manual. Each dome type comes in three sizes. I use the open domes. Inserting the aids in your ears is simple as they can go in only one way. Slide the top part of the aid (with the two control buttons) over your ear, insert the other end into your ear, and hook the little plastic wire attached to the aid around inside your outer ear to brace the aid in place. I have found these aids, after three day of use, to be so comfortable that I forget that they’re there. Wearing a pair of glasses over them is no issue at all. The aids are turned on by a three-second press of one of the two buttons on each one. The devices will say “power on,” and you’re off and running. There are ten volume settings that you select by pressing the volume-up or volume-down buttons one step at a time. After each press, the aids beep once to indicate that a new volume level has been selected. When you reach the maximum or minimum, they beep three times. I find that setting the volume levels at about the half-way point is best for me. At the higher volume levels, the sound can be quite loud and shrill. My hearing loss is considered mild and is concentrated at the higher frequencies. I also have been finding it more difficult to hear conversations in a noisy room. So far, after three days of use, I’m finding it much easier to hear what’s going on around me. In addition to acting as hearing aids, these units also feature Bluetooth capability, and they can be paired with your smartphone or any Bluetooth device. Pairing them with my phone was a snap, and I can now both listen to music or whatever over my hearing aids as well as hearing the person I’m speaking with on a phone call. People with hearing aids are precluded from using earbuds because both need to be inserted into the ear to use, and there is room, obviously, for only one. The combined capability of these aids neatly solves this problem. The one drawback to using the Bluetooth feature is that it greatly shortens the battery life. I’ve not had a chance to test this, but the manual says that, without using Bluetooth, the batteries should last about 20 hours between charges. When using Bluetooth, that drops to eight hours. The box includes thin cleaning wires which are used to clean the ear tubes should the become clogged with wax. I recommend keeping these handy as I have already needed them once. Overall, I strongly recommend that anyone with mild hearing loss give these a try.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Dan292, we are delighted to hear that you like your Go Ultra OTC hearing aids. Thank you for taking the time to give us your feedback. We wish you many more years of healthy hearing, on the go! 😊
Rated 4 out of 5 stars
Go Ultra, Go Comfort!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Go Ultra OTC Hearing Aids from Go Hearing have actually surprised me in a good way. I initially thought because I wear glasses, I needed hearing aids that weren’t over-the-ear. I was wrong. If I simply put in the new Go Ultras first and then my glasses, I may get an initial clanking noise (not if I’m careful) when the temple bars of my glasses makes contact with the body of the aids, but that’s it for the rest of the day. Cool. And since we’re on the topic of comfort, these are SO much more comfortable than an all-in-the-ear-canal micro-aid I’ve also given a try…and much less, if any, feedback. Wearing them all day doesn’t seem to cause any irritation/discomfort that I’ve experienced in the past. Let’s talk about being inconspicuous. My silvery white hair flows ever-so-gracefully down to the top and around the back of my ears. (I paid a lot for these highlights!) I wore the new set of Go Ultra aids all day and no one in my family noticed them. I had to point them out. Charging case — These aids are so much more flexible to live with on a daily basis because they are rechargeable. I hate having to change out hearing aid batteries, and their cost, and their disposal, etc., etc. With the Go Ultras, you don’t have to worry about that. These aids come with a plethora of different sized ear plugs, tubes, and cleaning tools. All good. I’ll advise you now to be patient when going through the setup and sizing. It takes time and some experimentation. You may become frustrated at first, but once you find the magic fit, you’re set. It’s worth the little bit of hassle at the outset. There are a couple things I wish were different — First, when going through the setup, if you find that you need a different sized tube, you may find it difficult to turn and separate the tube from the main body of the hearing aid. I finally got it, but it wasn’t easy. Do NOT pull on the tube itself. Follow the instructions (which I thought were pretty well written by someone who seemed to have a decent grasp of the English language. That’s rare these days). The silicone buds were much easier to deal with — and they give you two styles, open and closed. Since I have one ear much worse than the other, I’ve actually gone with the closed style on my bad side, and open on the other. Nice to have the option. That last thing that bothers me a bit is the battery life when using a bluetooth connection. It’s awesome that you can connect with your phone to make or answer calls, or stream music. But doing so quickly uses battery power. You can go from lasting all day (10-12 hrs just as a hearing aid), to lasting 3-4 hours if you’re constantly streaming or talking on the phone. I’ve found it easier for me to simply pull the Go Ultra bud out of my ear and talk on the phone as I normally would. Using the speakerphone works, as well (as is the hands-free phone in the car.) If you're considering trying some OTC before spending thousands, Go Ultra is worth the try. If they work for you, like they do for me, it can be life-changing.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, TickledPink, thank you for your feedback and review. We are glad to hear that you are happy with your Go Ultra OTC hearing aids and that you can hear life with comfort. We do appreciate your feedback on certain features that can be improved and will look into it. 😊
Rated 5 out of 5 stars
Improved my hearing and it streams !
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used other OTC hearing aids and I find these to be far superior. Out of the box the hearing aids performed perfectly. You must read he included user manual to check for proper fitting and the purpose of the two push buttons. The only thing I changed was the dome and I changed it to small. I did not have to change the slim tubes but two others of different lengths are included in the box. Medium and large domes are included in the package along with a cleaning tool. The is no APP. The units have 4 preset settings, Normal to boost all sounds, high-frequency boost, low frequency boost and General which the manual said is for steaming music. My particular hearing loss requires a high-frequency boost and this setting works just fine for me. I vary the volume as necessary depending on my environment. When paired with my Android phone I am able to answer calls and actually hear the person and the callers hear me just fine. I can also stream music and it sounds great. My other OTC hearing aids ( which cost more ) do not have any streaming either for music or phone calls. It has been my experience that constant streaming music and talking on phone will reduce battery life to around 3-4 hours. Normal use will last all day. I charge them at night. Left and right hearing aids can be adjusted separately for volume and the 4 sound presets directly from the device. Again, no APP is provided or needed. That is not possible with my current OTC hearing aids that require an internet connection to make significant parameter changes. Again, a big plus for this product. The units were charged upon arrival. The very odd thing is the charging case. The case has a battery that allows me to charge the hearing aids around 3 times without having it plugged in. That is very convenient In order to recharge the case battery you must connect the charging cable to the bottom of the case so you have to lay it on its side. How can such a well thought out product have this, in my opinion, design flaw. There are LED’s on the case that provide status of the hearing aid battery and the charging case battery. The streaming is a game changer. I no longer have to put up with feedback when holding my phone up to my ear with my other OTC hearing aids. I can not go back to my other OTC hearing aids. I have been spoiled with this great product, it has far exceeded my expectations for an OTC hearing aid.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Frankg, thank you for your detailed review and positive feedback. We love to hear from our customers. We wish you many more years of healthy hearing, on the go!😊
Rated 1 out of 5 stars
You get what you pay for
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made by Lexie, the Go Ultra is a pair of simple to use, relatively inexpensive, over-the-counter (OTC) hearing aids, but they are hearing aids with some major drawbacks. The units are reasonably sized for OTC rechargeables, and are very lightweight. Much like earbuds, they have a charging case that serves as a battery pack for charging the hearing aids. The case itself is charged using a standard USB-C cable. A single charge to the Go Ultra will last about 22 hours, according to the company. Setup is relatively simple, following the pattern of most over-the-ear, OTC hearing aids. For physical fit, you use a sizer to determine the proper length of wire and select the appropriate dome. Each hearing aid has a power button that doubles as volume up and a program select button that doubles as a sound profile selector. And those rudimentary settings are part of the problem with the Go Ultra. Each hearing aid is adjusted individually, and they remember your previous settings between charges. Everyone has a hearing profile, where certain frequencies are diminished and others are clear. A hearing test, either on your phone, on-line, or through an audiologist, will help you determine your profile. But the Go Ultra doesn't have any of these tests, but instead uses a rather crude series of sound profiles; normal, high frequency, low frequency, and high gain (like normal, but with additional volume boosting). If, like me, you have low and high frequency loss, there is no setting that works properly. In fact, it’s hard to imagine who has hearing loss that matches these broad settings. It’s like trying to paint trim with a roller. The Go Ultra will connect via Bluetooth, and connection is simple. You can then stream music and take calls, although no one is going to confuse these with quality earbuds. It also appears that the streaming sound is not impacted by the selected sound profile. If you have trouble hearing high frequencies in your music, you will still have issues hearing high frequencies in your music. But, the main purpose of any hearing aid is to help your hearing, and this is where I had real issues with the Go Ultra. Voices, rustling paper, and other common sounds were harsh and artificial sounding. In fact, so long as the volume of the person speaking was not too soft I could hear conversations better unaided than with these. My own voice was abnormally amplified. I have worn a single hearing aid for about a decade, and this is the first time I’ve experienced this. Sounds were also slightly delayed. With two hearing aids in things weren’t overly bad, but with one in there was a ricochet effect, where the unassisted ear heard things a fraction of a second earlier than the aided ear. Most likely the effect of a slow processor in the hearing aids, t was, at best, distracting. Most people are probably going to be a lot better off with something else. Yes, a better set will undoubtably cost quite a bit more, but sometimes you really do get exactly what you pay for.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, NotBobMontgomery, we apologize for any inconvenience you may have experienced with your Go Ultra OTC hearing aids. We would love to assist and get your feedback. Please contact us at (302) 754-3190 or send an email to support@gohearing.com.
Rated 5 out of 5 stars
Great Affordable OTC Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go Hearing - Go Prime OTC Hearing Aids - Black These Go Prime over the counter (OTC) hearing aids pack a lot of value into a small, affordable package. You get a pair of hearing aids, a wireless charging case and the needed charging cable and accessories. The included user manual can help get you up and running and there’s an included “Need Assistance” card with a Customer Support phone number in case you have any questions or need help in getting up and running. They’re rechargeable and user-adjustable, using the built-in controls for the volume (8 settings) as well as for the pre-set programs (3 choices). That means that there’s no need for a phone app to control things. And they come in a rechargeable case where you can store and recharge your hearing aids at night when they’re not in use. The manufacturer states that the rechargeable case will provide 180 hours of use, and one charge of the hearing aids is supposed to last for up to 30 hours. That means you can go long stretches without having to worry about running out of battery power. And you can always recharge the case while you’re still wearing your hearing aids. Since there are 24 possible combinations of the eight volume settings and three pre-set program choices, there is a bit of a learning curve to find out what sounds best to you. You’ll want to understand what pressing the control buttons do and what the different beeps mean. This learning and experimenting time is well spent, though, because the self-contained controls mean you can always adjust the settings wherever you are, depending on any changing situation. And once you have the hearing aids set the way you like them, any time you remove them from your ears and put them back in the recharging case, they retain the settings you previously chose the next time you use them. Sometimes little things mean a lot, and I found that to be true here. Previously, with other hearing aids I’ve tested, it’s been hard to tell which of the two aids goes in which ear, since they both look the same. There was a very small “L” or “R” on each of the other aids, but unless you have perfect eyesight, you may need a magnifying glass to tell which is which. However, that’s not a problem with these hearing aids, since they were designed so it would be very easy to identify which aid went into each ear. The right aid is red (both start with “R”) and the left aid is blue. Kudos to whoever made that decision since it certainly makes using the devices so much easier. Once I inserted both aids after tuning them as directed, I found I could turn the TV volume way down. In addition, I could hear sounds I didn’t even realize I was missing. So, they do work as designed to improve one’s hearing, and that’s the bottom line. And, with Best Buy’s flexible return program and the manufacturer’s one-year warranty, there’s no reason not to give these affordable OTC hearing aids a try. They could save you a lot while improving your hearing. That’s a win-win!
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, BogleheadsGuide, thank you for your positive feedback and review. We are happy that the Go Prime hearing aids can benefit your lifestyle.
Rated 4 out of 5 stars
Great OTC Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go Ultra OTC Hearing Aids The Go Ultra OTC Hearing Aids has brought a fresh perspective to private audiology. Crafted for adults seeking high-quality, convenient, and intuitive solutions for hearing impairment, this product is a prime example of how innovative technology can transform our daily lives. Design: Practical and Comfortable First and foremost, the Go Ultra OTC Hearing Aids offers a Behind-The-Ear (BTE) design that effortlessly combines comfort with practicality. Available for both left and right ears, they are discreet and comfortable for prolonged usage. Including small, medium, and large dome-shaped ear tip sizes ensures a personalized fit for users, enhancing their experience significantly. The well-thought-out design of this product also extends to its packaging. A carrying case is provided, an appreciated touch, adding to the ease of portability and storage. Audio: Clarity and Versatility The audio capabilities of the Go Ultra OTC Hearing Aids are pretty impressive. The product provides versatile and comprehensive sound coverage with 12 hearing channels and equal hearing bands. The omnidirectional microphone pattern picks up sound effectively from all directions, offering users a balanced and immersive listening experience. The wide frequency range of 210Hz - 5800Hz ensures hearing aids can cater to various hearing loss profiles. The noise reduction capabilities are particularly noteworthy, utilizing adaptive, filtered, and layered noise reduction to deliver quality audio in any environment. Connectivity: Simplified and Efficient While the product is not app compatible, it does come equipped with Bluetooth technology, allowing for direct, wireless connection with various devices. The lack of app compatibility might be a setback for some, but the Bluetooth functionality compensates for this to a large extent. Battery Life: Reliable and Sustainable One of the standout features of the Go Ultra OTC Hearing Aids is its power solution. The rechargeable lithium-ion battery ensures sustainable, long-lasting usage that minimizes the need for frequent battery replacements. With a capacity of 24 milliampere-hours, a full charge can be achieved in just 3 hours. Including a charging case further boosts power efficiency, offering an additional 20 hours of battery life. This is an excellent feature for users on the move, ensuring uninterrupted usability. Regulatory & Warranty The Go Ultra OTC Hearing Aids are FDA Class II medical devices, ensuring their safety and effectiveness. Moreover, the one-year manufacturer's warranty for parts guarantees customers a reliable post-purchase support system. Conclusion The Go Ultra OTC Hearing Aids from Go Hearing is a reliable and user-friendly choice for adults needing assistance with hearing. These hearing aids impress with their design and audio capabilities and shine in their sustainable battery life, convenient connectivity, and solid regulatory adherence. Indeed, they are a testament to how technology can improve the quality of life.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, rank Omelu, thank you for your detailed review and feedback. We are delighted that you can hear life, on the go with Go Hearing! 😊
Rated 5 out of 5 stars
Go Hearing – Go Ultra OTC Hearing aids.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go Hearing – Go Ultra OTC Hearing aids. What is in the box 1 charging case 1 Pair of Hearing Aids 1 Ear measuring tool. 3 Sets of Open dome ear plugs 3 sets of Closed dome ear plugs 1 Seventeen-inch USB-A to USB-C charging cable 6 Slim ear tubes 3 sizes 1 Cleaning brush 2 Cleaning wires Each Hearing Aid has the following pieces The behind the ear hearing aid Slim tube from the hearing aid to the dome The domes are color coded for the ear. Retention wire Off set on the bottom of the hearing aid are the two charging contacts. The hearing aids fit at an angle in the charger. There are two push buttons on the hearing aid, The button closest to the slim tube is multi-function button A, the other button is multi-function button B. Next to button A is the microphone. The hearing aids have 4 preprogrammed settings. These are utilized by selecting the multi-function button B. The charging case has 3 led lights; the center is for the case and the others for each hearing aid. Blue for charging and green for charged. I found that if the light does not illuminate the earpiece is not correctly mounted. After initial charging set-up one took a few minutes. The hearing aids are light weight and did not cause any discomfort during prolonged use. After adjusting the sound level to my liking, I was done with the set-up. I wore the hearing aids for 10 hours doing normal everyday things. The next day I put them back in and forgot they were there. The Go Ultra Hearing Aids are Bluetooth enabled. You can pair them to your phone or device. It was a strange feeling pairing to the phone, as I could hear the phone in both ears. This made the conversation easier to follow as I have better hearing in one ear than the other. The Go Ultra Hearing Aids also have built in noise reduction. Battery life is expected to be 20 hours without Bluetooth. With Bluetooth enabled by not in use you can get about 8 hours. Streaming cuts it down to 2.5 to 3 hours. To fully charge the batteries place them back in the case and it takes up to 3 hours to recharge. The Go Ultra Hearing Aids comes with a 45-day return policy. Try them and you will love them.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Nicholas, thank you for your detailed feedback and review. We wish you many more years of healthy hearing, on the go! 😊
Rated 3 out of 5 stars
GO Hearing - GO Prime OTC Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardware - quality build and feel. Comfortability - Fits in my ears very comfortably. Doesn't make my ears hurt or ache after a full day in my ears. Very small footprint easy to place in my ears and to pull them back out at the end of they. Performance - Lots of echoing and background noise when I walk or move my hands. It's like more of amplification than trying to tune into voices or use clarifying technologies to zoom in on conversations. The recharability aspect is really nice. I was hoping these would work really well so I could just put them in the case overnight and charge them. Case quality is very durable and I like the black it doesn't show fingerprints or dirt. I am not a fan of light colored cases for such items. I would say that these aren't terrible but definitely not as good as others I have tried. Not a lot of ability to fine tune or tweak these. You press in the button on the top of each ear bud to try to tweak the volume, but again more of an amplification aspect than trying to tweak the volume for listening.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Pauliff, thank you for your review and feedback, we always appreciate it. We would like to help you with the difficulties you are experiencing to help you resolve this. You can contact our toll-free number at (800) 499-1336 for assistance.
Rated 5 out of 5 stars
A great way to hear!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Go Hearing- Go Prime OTC Hearing Aids are an easy, beneficial upgrade to your hearing capabilities. Whether you have minor or severe hearing loss, or just want to hear better over standard hearing, these non prescription hearing aids can provide a comfortable, stylish solution to help you hearing better. Out of the box, these hearing aids are pretty simple to use. You need to take them out of the charging case, and each one has a small plastic strip over the charging port that needs to be removed. After doing that, replace each hearing aid back into the case, and then take them back out again and they will turn on automatically. They are labeled for each ear so it is easy to know which ear they go into. They sit pretty deep into the ear canal, so there is a little plastic pull strip that extends off of each hearing aid. I found that it can be a bit tricky to actually grasp the strip, but overall not a difficult process to remove from the ear. Using the hearing aids provide a significant amount of amplification into each ear. If you need to adjust the level between your ears, there is a button on the earbud that gives you about 3 different amplification levels. For a more normal feeling, you will tailor the levels to each ear depending on the amount of hearing loss in each ear. If you have normal hearing but want an amplified experience, you will need to make sure both earbuds are set on the same level of amplification or it will seem like one of the hearing aids is not working. I have used the hearing aids for about 6 hours during each use, and found the battery life to be very good, but because these hearing aids sit deeper in the ear canal, they collect ear wax much easier. Cleaning the earwax off of the cups is not the easiest as it gets caught in the little slits at the bottom, but is not such a chore to render them unusable. They do provide different cup sizes for the hearing aid and I would try each one to get the best fit. Usuability during use is simplistic. There is nothing fancy to do with these, as they just amplify sound. Although, When using a phone, pressing something toward your ear, or trying to take the hearing aid out will result in some distortion and squeeling from the hearing aid. The sound quality is ok, but it sounds sometimes like it is coming through a tin can. It is not a huge deal though because the goal is for hearing improvement and these earbuds accomplish that. Overall, these provide a great improvement to unfortunate hearing loss problems. They may not satisfy all individual needs, but definitely has been an improvement over my hearing loss problems.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Viabledata, thank you for your review and feedback. 😊
Rated 4 out of 5 stars
Go Hearing - Go Ultra OTC Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I received my Go Hearing - Go Ultra OTC Hearing Aids about a week ago and have been putting them through their paces. Now I have not been properly diagnosed with any type of hearing loss, though, I have known myself for awhile that my dominant ear is my right ear, which means there has to be some hearing loss in my left ear. Upon opening the box, you will find: * Go Hearing Go Ultra OTC Hearing Aids (1 pair: Left & Right) * Charging Case with Charging Cable & Adaptor * Open Domes (2 Small, 2 Medium, and 2 Large) * Closed Domes (2 Small, 2 Medium, and 2 Large) * Slim Tube (2 Small, 2 Medium, and 2 Large) * Cleaning Wire * Cleaning Brush * Ear Measurement Tool * User Manual To get started, simply follow along with the User Manual. It's best to ensure the hearing aids are fully charged before using them. Once fully charged, these hearing aids are really to pair and connect with your smartphone. Something I noticed right off the bat is that there was no app to download, install, and create a user profile. I like that. It's simply hold to power them on and pair them through your bluetooth settings in your phone or other mobile device as you would any other bluetooth device. Using the included ear measurement tool will help with ensure you have the right sized slim tube. The tubes are a little hard to remove and replace, though with a little patience you should be able to remove the old slim tube and connect the right tube for proper fitting. After installing the correct slim tube, now you can replace the ear domes and choose from whether you prefer open domes or the closed domes. The closed domes seemed to work better for me. Your mileage may vary. After proper fit and installation of the proper slim tubes and domes, you're ready to go. Initially i found the sound to be very teeny until I got the correct tubes and domes installed and was able to hear much better and clearer. And they feel wonderful in my ears. Each hearing aid works independent of one another, which is something that I absolutely love. I can wear the right one and keep the left one charged or vice versa. Or wear both of them at the same time. A couple of great features that I love about the Go Ultra OTC hearing aids aside from them working independent of one another, is the fact that they stream music flawlessly without any issue. Calls were clear and not muffled like I've had on other more expensive hearing aid sets. One thing I would like to see, is an easier way to remove the slim wires, it took me a few minutes to remove these, but I managed. Other than that they are a decent budget pair of hearing aids that I will use.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Mistabritt, thank you for your detailed review and feedback. We are delighted that you can hear life, on the go with Go Hearing! 😊
Rated 4 out of 5 stars
No frills OTC hearing aid
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Go Hearing Prime doesn’t try to wow you with a fancy smartphone app but does try to deliver a simple to use over the counter hearing assistance device. Rather than relying on a sophisticated smartphone app to fine tune this hearing aid to your need there is a simple single button on each device to let you select the best setting for each ear. There are 3 modes (Normal, High frequency and Low Frequency) and 8 volume levels per mode. Each device gives a beep to indicate which mode you are going to (1 beep for normal, 2 beeps for high frequency and 3 beeps for low frequency) and then you continue pushing the button to achieve the optimal volume for you. Repeat this for each ear. I find this very useful since I have different levels of hearing loss for each ear. Once you have it fine tuned you don’t need to adjust again. However, unlike other hearing aids that have smartphone apps it is a bit more cumbersome to switch between modes on the fly since you have to cycle through each mode and it’s volume settings vs a tap on the phone. Since there is no connectivity you can not use this to stream media or use it for phone calls. You will need to decide if you need to pull the hearing aid out while you make calls or use it to amplify your phone speaker. They are really easy to place in your ear and with the clear stems it can clutch and extract them just as easily. Different ear gels are supplied so you can adjust the fit to your ear. I originally thought the fit was perfect but I would get a ton of feedback while my hand was close to the hearing aid. Swapping out for a larger ear gel reduced the feedback squeal substantially. The hearing aids are rechargeable and come with a rechargeable travel charging case. I do like that the case has a flat bottom, unlike some others, however the USB-C charging port is on the bottom, I’d much rather have seen it on the back so you can stand it flat on your desk or nightstand while charger. To me it kind of defeats the purpose of the flat bottom… but that may be just my expectation. These are affordably priced and the beauty of over the counter hearing aids is you can still use Flex Savings Account or Health Saving Account funds to reimburse yourself for the cost. All in all a simple solution and other than having to cycle through all of the settings to adjust for your ambient noise I find these pretty easy to use and could be an affordable solution .
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Technopackrat, we do apologize for any inconsonance caused For assistance with the problems you are experiencing we asked that you please contact our toll-free number at (302) 754-3190 for our support team to assist you.
Rated 4 out of 5 stars
Very happy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So after getting about a week of use to give a fair and balanced review and opinion of these hearing aids there are some goods and only one real bad that i can find. Now i have a second set of hearing aids and i will not go into those but i'm kind of using those as a reference for these new ones i got. So first these come with a built in charger and when you put them in there case for the night you have a fully charged set,so you save some money because you do not need to buy hearing aid batteries and that's a big plus with these. My other ones you need to replace the batteries and they only last about two days of constant use. The sound quality is outstanding and also you do not need to have them set up with bluetooth with your phone unless you are going to stream music with them also then you need to set them up via bluetooth but not a big deal but it's nice if your picking them up only as hearing aids. I'll be honest with you the big appeal of these was the fact i can use them to stream music at work vs having my hearing aid and a set of earbuds also on me. I can use them as my go to hearing aids and earbuds for music and that is a very nice plus. But and you know there is always a but and that is if you use them only as hearing aids the battery life is great like 20 hours plus but if you stream with them it knocks the battery life down to about 4 hours. Bluetooth is very demanding for power and i know there is another way you can stream with earbuds a setting that they have to come with and it hooks up but not bluetooth and unfortunately these don't have them. It's not a big deal for me because i only listen to music for about 2 hours so by the time i am able to listen to them there is still a lot of battery power left. So al in all im am super happy with them. The streaming volume is not as loud as earbuds are but it's loud enough to stream your music.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Jeff, thank you for your detailed review and feedback. We are delighted that you can hear life, on the go with Go Hearing! 😊
Rated 4 out of 5 stars
True Hearing Aids, No Phone Required
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been testing a lot of OTC earbuds of late, searching for the best for my needs. These GoHearing ones the first I have found that don't require Bluetooth or an app on your phone. The GoHearing Go Prime also sit very discretely inside your ear, they don't look like earbuds you would use for a phone (so people don't assume you're just rude and listening to music when you need hearing assistance) - they sit so neat and deep they have small little pull wires (looks like an antenna) so they are easy to remove. The GoPrime Hearing Aids are comfortable and feel more comfortable than some others I have used. Setup is easy, as the GoPrime just require you to fully charge them (USB C, cable included) and go. I did have to adjust the volume on each which is a manual process, but it works. Put them in you're ear and they're on right away - no turning them on, no pairing, no nonsense. Audio quality is good, I was able to use during a meal at a restaurant and feel part of the conversation. When not in use there is a design trait I don't like, in that you have to hold the earbud itself and put it in the case backwards - not sure if this is the best hygiene and kind of bothers me - but otherwise, they charge fast using the supplied USB C cable and the case, while not the prettiest, does the job. Overall, these do the GoPrime do the job, I love that they are truly device free and designed to be hearing aids. If you don't mind that the case isn't cool looking and you insert the earbuds backwards, then they are definitely worth considering if you need a hearing aid. Best Buy doesn't let me core half, the GoPrime are somewhere between 3.5-4, so I'm giving them a 4. PS. I'm not sure if it was on purpose or accident, but there was no instruction guide in the box. You can get the full Go User Manual from the support section of the GoHearing website. FYI, the volume of each earbud can be adjusted independently using the small buttons on the outside of the buds, just press it quickly. If you hear 2 beeps you are at max volume. It's also handy to know that on the case, the blue center light is so you know the case is fully charged, it's not for pairing. These earbuds are not Bluetooth capabale and do not require a phone or app to use.
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, teasten, thank you for your review and feedback. 😊 We will look into the reason why you did not receive a manual in your box. You can call our toll-free number at (302) 754-3190 for more assistance.
Rated 5 out of 5 stars
Comfortable and discreet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the go hearing go uktra for a few weeks now and have loved the comfort of them. They are lightweight and fit really well in my ear and around it. Unlike others these dont irritate or bother me when wearing them for long periods of time. These come as a set, they come with a charging case with cable and adapter, open and closed domes as well as slim tubes. I love that the tubes are very discreet and are barely noticeable when wearing. As someone whose self consious of having to wear a hearing aid, this was my favorite feature. I love that it comes with a charging case because every night i can put them in the case to charge and not risk losing them or misplacing them. I can use them all day on one charge which is very convenient for me as im constantly on the go! I also love that i am able to stream calls, music, and even my social medias while wearing them! I have been able to hear great with these and they have helped tremendously with my hearing when i need it. Overall i highly reccomend the gonhearing go ultra hearing aids because they are comfortable and discreet and provide you the hearing that you deserve to have!
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, Mama5, thank you for your detailed feedback and positive review, we always value our customers' experience. 😊 We wish you many more years of healthy hearing, on the go!
Rated 2 out of 5 stars
Background hum, no intelligent signal processing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the box: • Left & Right hearing aids; • Charging case; • USB (A to C) charging cable; • 1.0A 5.0W power adapter; • 3 pair tips (small, medium, & large); • 4 spare wax guards; • 1 cleaning brush; No smartphone app required. This may or may not be an advantage depending on your personal preference. There are three listening programs, normal, high-frequency, and low-frequency. Each hearing aid is adjusted separately using the button near the microphone. A long press on the button changes the listening program. Within each listening program, there are 8 listing volumes. A short press on the button cycles through the volume levels. The hearing aids are easy to insert and remove using the pull-wire. I found them physically comfortable. However, they generate a loud screech (feedback) when anything gets close to the microphone. This is impossible to avoid when inserting and removing, but also happens when resting on a pillow and using a phone. I could not tell a lot of difference between the normal, high-, and low-frequency programs. All three amplified surround sounds considerably at the lowest volume setting, particularly high frequencies. They were exquisitely sensitive to sounds in the immediate vicinity (e.g., my own footsteps, pant seams, keyboard, and the click of the lid on the carrying case). There was also a notable hiss when no ambient sound was present. Due to the acoustical issues, I was unable to tolerate them for more than an hour and only when sitting still and watching TV. The only signal processing appears to be high and low frequency filtering. Human speech does not seem to be selectively enhanced. Any sound that makes it past the frequency filter is amplified regardless of whether it is speech, music, or just background noise. Pros: Easy insertion and setup, physically comfortable; Cons: Excessive feedback, background hum, no intelligent signal processing;
This review is from Go Hearing - Go Prime OTC Hearing Aids - Black
No, I would not recommend this to a friendBrand response from Go Hearing Team
Posted .Hi, SonyCameraGuy, thank you for your feedback on our Go Prime hearing aids. We are happy that the hearing aids are comfortable and easy to set up. However, we would like to help you resolve any issues regarding background hum or excessive feedback. Please contact our toll-free number at (302) 754-3190 and one of our support team members will assist you.







