
FDA-registered Go Hearing Go Prime OTC Hearing aids are rechargeable, in-the-ear, digital hearing aids that enhance sound when you need it most. As an in-the-ear (ITE) hearing aid, Go Prime is small, discreet, and nearly invisible with easy on-device volume adjustment. With 3 different hearing aid program settings to choose from, this affordable device offers exceptional value and performance and is well-suited for first-time hearing aid users.
Q: What is the maximum sound amplification provided by the hearing aids?
A: The maximum sound amplification provided by these hearing aids is 35 decibels.
Q: Is there a warranty on the hearing aids?
A: The manufacturer's warranty for parts on these hearing aids is 12 months.
Q: What types of ear tips are included with the hearing aids?
A: The Go Prime OTC Hearing Aids include dome ear tips.
Q: How long does it take to fully charge the hearing aids?
A: It takes 3 hours to fully charge the hearing aids.
Q: IF THE HEARING AID DOES NOT WORK FOR ME, CAN I RETURN IT FOR A REFUND?
A: I just tried to return these at a Best Buy store and was told I need to return them directly to GoHearing even though I purchased them on October 21, 2022 and today it's only October 30, 2022.
Q: is this bluetooth compatible? will it stream calls and music on my iphone 12
A: Hi, Kay, yes our Go Ultra OTC hearing aids stream music and phone calls. The Go Ultra hearing aids are compatible with phones that support Android 7 and above as well as iOS 13 and above. The Bluetooth version of the phone should be 4.0 and above.
Q: Is this model for moderate to severe hearing loss?
A: Hi there, thank you for reaching out. Go hearing aids are best suited to individuals with mild to moderate hearing loss.
Q: Where are the specs? Warranty? Return time?
A: Hi Kay, you get a 1 year warranty with these hearing aids plus a 60 day trial period through Best Buy. Should you purchase these hearing aids from Best Buy, either online or in store, please reference their return policy for further details.