Customer Ratings & Reviews

Over the counter hearing aids are here. I have a good bit of hearing loss over the years and I can say with great confidence that these hearing aids do help tremendously. Going outdoors ushers in a symphony of new sounds (some wanted and unwanted). I only wish that they were a little more discrete when it comes down to color. One is red and one is blue and I assume that is so you know which ear to insert each ear piece in. As hearing aids aren't exactly the kind of tech that I want to show off, I would have liked to have seen more muted and natural colors like skin tones to help hide the ear pieces. The tops are black and are easily seen as well. The size is small enough to mostly hide the body of the ear piece in your ear and, like other hearing aids I've tried, there is a small plastic string to remove the ear piece safely when you're finished using them. I did have a small fitment issue but the kit includes different sized ear nibs to assist that. The batteries have lasted me all day and then some. I really appreciate the earpiece case charging by USB C. The case itself is well-made and seems very nice and capable of storing and protecting your hearing aids when not in use.

Go Hearing - Go Ultra OTC Hearing Aids – Gray It’s certainly reassuring when the first thing you see when you open the box on these over-the-counter hearing aids is a blue card stating “Need Assistance? We’re here to help.” Included on that card is a phone number and web site URL where you can go for expert assistance. That’s a nice and welcome touch, since you usually need to go digging around for that information on many other products when you need help. At first glance, the 48-page Go Ultra OTC hearing aid user manual seemed like a lot to digest. However, once I started reading through it, I realized that it was taking me, step-by-step, though the setup and use of these hearing aids. When I finished reading it, I felt that I had a very good understanding of the product, so I didn’t have to wonder how things worked. Very impressive and comforting! The unit comes with a portable charging/carrying/storage case which was already partially charged upon arrival. In less than an hour, I had three green lights, indicating that the charging unit itself and the two hearing aids inside were fully charged. It takes about three hours to get a full charge and under normal use, that full charge is supposed to last about 20 hours, depending on how you’ve set things up and how much you’ve used them. I prefer rechargeable hearing aids like these over the type that require installing special batteries, but that’s a personal preference. I find that it’s much easier to locate an outlet to plug the charging case into than it is to find a store that sells the special batteries that some hearing aids operate on. These hearing aids come with multiple size ear domes (four each of small, medium, and large sizes) and six slim tubes (two each of sizes 1, 2 and 3) to help make sure you get the best fit. While you may have to try on the different ear domes to decide which one gives you the best fit, there’s a measuring guide for both the right and left ear that lets you know which of the three slim tubes is the appropriate size without you having to try each of them on. However, you may find that the ones pre-installed on the hearing aids work just fine for you. That’s what happened in our case. While some similar devices use a phone app to control and adjust the various settings, these hearing aids don’t require any outside devices to control things. Instead, it has four built-in preset programs that you can choose from by simply toggling between them, using the built-in buttons located on the rear of the hearing aids. And then, the next time you use the hearing aids, it remembers and uses the last program and settings you used. Once setup is complete and you’ve got your settings where you want them, the real test comes when you’re ready to try out these hearing aids under multiple conditions. My wife, who suffers from moderate hearing loss, used these under different conditions and found that they work well at improving her everyday listening. Her only initial problem was trying to remember what all the different presses of the control buttons on the rear of the hearing aids do. To help her with that, I made her a “cheat sheet” copy from the user’s manual. And I can also confirm that these hearing aids seem to be working well, since I no longer hear “What did you say?” whenever I speak to her. And finally, it’s good to know that they come with a one-year warranty on both parts and labor. Over-the-counter hearing aids are here to stay, and these Go Ultra OTC hearing aids could certainly be a good choice for those who prefer the behind-the-ear style.

I wanted to get excited about these hearing aids, however, I wasn't as impressed as I would have hoped. I have mild hearing loss in one ear and I fi d myself asking people to repeat things on a regular basis. When they arrived I was excited about the size. They truly are tiny and, once they are placed in the ear canal they are barely noticeable. They are relatively easy to insert and remove after a few tries to get in the groove of doing so. I like the charging care and the colors. The different colors help distinguish which earpiece fits into each ear. They also come with different size ear pieces that are interchangeable depending on the size of your ear canals. They do not support bluetooth connection for phone calls or music. These also produce the standard hearing aid feedback (loud squeal) when you mess with them. My largest gripe about these hearing aids is the audio quality. The volume gets PLENTY loud, but the quality was disappointing. Instead of the audio being pure, clean, amplified sound, it was more like the audio was coming from a cheap set of loud earbuds. Maybe my expectations are a little high for a product like this one, but I wasn't overly impressed. I also found that pressing the buttons on the ear pieces while they were in the ear canal just made my ears uncomfortable. All in all, these could have had better audio quality.

Reading through the included manual it does not tell me to install an app. WooHoo! A product that doesn’t need an app to work. I plugged them in to charge. Turns out they are shipped with a bit of paper covering the contacts! So be sure to remove the paper from the contacts on each earpiece before charging! Being used to an earbud style for any type of device in my ear, I was a bit nervous about putting the earpiece into my ear. The directions said to hold your ear and pull it straight with your other hand to help insert the earpiece. That technique worked great. Once they are in your ears you don’t realize they are there. I know they work because I only have to turn the television to one third the volume I do when I’m not wearing them. Connecting to my phone was easy. In the Bluetooth area the “Go Ultra” device simply showed up. (The hearing aids were on and in my ears when I did this). When making a phone call the Go Ultra device shows up on the phone just like “Speaker” so you can choose to use them for the phone call or not. All in all, they work well and are easy to use. The charging case charges even when it’s not plugged in (if the case has been charged) which is great for travel. One item that takes a bit of getting used to is the retention wire that is used to help remove the dome from the ear. If it sticks out too far, like it did when I first tried the hearing aids, then you need to insert the dome into the ear. Remember they are not earbuds! I called customer service to inquire about the retention wire because it was sticking out past my ear. I didn’t believe the recording when it said the wait time was 9 seconds. The call was answered by a real person in about 3 seconds. (Yes, I timed them). Amazing in this day and age!

I like my Go Ultra OTC hearing aids! I can hear better. Still adjusting to all the different things I can hear that I couldn't before. They have blutooth! That's nice! I can watch videos or listen to music without bothering anyone with loud volume. The only thing I don't like is while blutooth is active I can still hear everything else. It's not what I thought. It's not really a bad thing. Just threw me off at first. If you know you don't hear well, I recommend them!!

Context: I have not been medically diagnosed with hearing loss but have noticed that I do miss words from time to time. I also tend to turn the TV up loud when I'm in my open living space (kitchen/living room), which is too much for my family. I have spent over 20 years working various jobs where I constantly used the phone. This hearing aid set is a very basic model. There's not a lot that I found to review. The unit has no app (at least, not that I could find) so it's not customizable. The ear buds were comfortable to wear, however I had the same problem as I always have with ear buds is that my right ear doesn't hold them. I have to hold my right ear because it tends to fall out. When I was testing it, I tended to pick up more ambient (white) noise rather than actual words from my family in the next room (I have an office off my living room). It may be my own heightened senses (I can become overloaded if I'm in a high sensory environment), but I found it distracting. Maybe with more regular wear, I can overcome this.

Great device for hearing! It sounds clear and plenty loud.

Takes a lot of adjusting. I have a problem with volume and feedback. Still working on it.

It is a great help to be able.to purchase a hearing aid that didn't cost thousands of dollars... My current insurance is giving me a hard time finding a provider that will take my insurance for the hearing aid but at least I was able to get one for a much lower cost ..it is satisfactory for me at least I can hear people and my tv again

This pair of hearing aids are comfortable for me to wear and the style I prefer. Personally I prefer those around to know that I do have hearing loss. Using ones that go in the ear (like earbuds) I get questioned at work with them and have to explain they are hearing aids. I also have a lump in my left ear wear those sit and so they are always coming out. With this style, they are behind my ear and then they have the part that goes directly into the ear canal. They don’t come out as easy and if they do, they are still held in place and don’t fall to the ground. I also like that they were easy to connect to phone and you can use these as hearing aides but also to listen to apps like YouTube and to take calls. However, that is it for me as far as positive things. Sound quality was super quiet for me. And even worse if they did come out even a little. I felt I could hear more without these. All of the other hearing aids I have get much louder. These do not have an app to adjust settings as well. I was hoping that because they are made by Lexie that the Lexie app would work but it did not. An app would have been nice to do a simple test for each ear and then adjust them from that. As well as just to adjust in general. This is a bigger deal for me as what good are hearing aids is you can’t hear with them. The case is a bit bulky as well, but I like that they are rechargeable and the case acts like a battery back up to charge them. The cord though could be a little longer as it’s short. These I give a 2 star just for the comfort and because they were easy to connect and when connected they allow you to use with apps.

Not what I expected for this type of product. Packaging was nice apon opening. The charging case is what you would expect out of a pair of high end ear buds. I selected these to try based off of the loss of range in my hearing. First these are basically an amplifier that goes in your ear. The sound quality was horrible, I honestly felt like I was in a fish bowl with a tin foil lid. In the house it wasnt horrible other than being able to hear nothing but our fans and air purifiers running and nothing else. Dogs toenails on our hardwood floors were ear pearsing. In the car I had to take them out, the dinging noise was about the only sound that was able to be heard. These do have settings for high tone amplification and low tone amplification, but niether worked for me. Even with the volume on the lowest setting I could not keep them in my ear.Now for someone with far more hearing loss they may work fine. They were super simple to setup and operate. They are very comfortable in your ear. I just feel like they were not right for me. If youre on a budget and need to hear the tv or basic conversation these will probably be adequate. I most likely need prescription hearing aids.

Easy to use right out of the box especially for a first time hearing aid user. I like that the hearing aids charge in the case. Overall I am very happy with this purchase, but I would have liked them better if they were beige, not black.

It takes a good deal of time and adjusting to reach proper fit and volume. Once done, they work ok. They're not $1500 aids, but they serve the purpose for the price.

I have tried another device to hear but it never allow me to hear ok and I stopped to used it. Even It was personally adapted and it was more expensive. Thanks for the experience. I can hear even better.

Didn’t fit right in my ears they kept falling out.

Difficult to set volume and keeps clogging up. Wouldn't have bought it if I'd known this before.

This is a good product. The only difficulty is getting the settings you want without a lot of schreechs.

Took a little bit to tune in but that’s due to me. Very pleased to be able to hear again. My hearing is terrible and these hearing aids have made a big difference. Only problem I have is having to buy batteries since I didn’t purchase 250.00 charging unit

If I have to wear hearing aids these will be alright.

I never even got these things in my ears. The presumably simple process of putting batteries in them was a nightmare. Don’t be cheap, spend a little more on something that is at least functional. Junk.