Customers are positive about the Geek Squad Certified Refurbished Nest Wi-Fi Video Doorbell's excellent camera quality, ease of use, and generally easy installation. Many also appreciated its condition upon arrival and compatibility with other smart home devices. However, customers are negative about the battery life, citing it as a significant drawback. Some also reported issues with Wi-Fi connectivity and response time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 158 reviews
Rated 4 out of 5 stars
Camera door
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, we don’t have to change a lot it detects every movement and recognize familiar faces
This review is from Google - Geek Squad Certified Refurbished Nest Doorbell Battery - Ivy
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
5.0 out of 5 starsGreat Peace of Mind
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
'm really impressed with this doorbell. It's not flawless, but it does everything I need it to do very well
This review is from Google - Geek Squad Certified Refurbished Nest Doorbell Battery - Ivy
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Google does it right.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. I'm glad that I stopped using the Eufy doorbell I got. It always ran out of battery too fast because it couldn't recognize anything accurately. Google doorbell was so easy to install and set up and everything I have is already Googlized so I don't know why I didn't get it sooner. Technically, Nest Aware is needed to get all the fancy tools and benefits but for $40 refurbished? I figured the first year of Nest Aware pretty much pays for itself. One thing that isn't ideal (but I can live with it) is that it gets really really cold where I live so it won't operate in -4 F° but most decent doorbell cameras operating on battery can't anyways.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Great quality doorbell camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent 1080p quality doorbell camera. It integrates with the Google Smart Home system so you can see every time
someone rings the doorbell. I got the refurbished one for a great price and I would recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Battery discharges faster in colder weather
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is good - video quality, easy installation, ease of use, app integration. Only complaint is that is that it discharges quite fast when it got cold outside.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi there, it's great to hear that you liked the video quality, ease of installation and use, and app integration of your Nest Doorbell (Battery). We're sorry for the short battery life you experience whenever it gets cold.
During winter, the battery life of Nest Doorbell (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). A typical battery life of Nest Doorbell (Battery) will last about 2.5 months (about 13 - 16 recorded events per day). Keep in mind that the battery life may vary since it will still depend on factors including activity, temperature, and selected camera settings.
Please consider contacting our support team whenever you encounter any issue with your Nest Doorbell (Battery). We'd be happy to assist you here: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Next doorbell
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great, but i wanted the battery to last a bit longer and it sometimes lags when i am trying to view the live angle.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hello there, ElMoy. Thanks for sharing your experience with the Nest Doorbell Battery. We appreciate your feedback. We're glad to hear that it's working well for you, and we understand your desire for a longer battery life. To optimize the battery life, consider adjusting the camera's settings to find a balance between performance and longevity. You can customize motion detection sensitivity and recording duration to suit your needs. If you have more questions and other concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Works Well, Not Apartment Friendly
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its really nice and works well with all the other google elments. I did have to buy a mount so I didnt have to screw it into my door since I live in an apartment.
I would recommend this to a friend
Rated 4 out of 5 stars
Great, but frustrating.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent doorbell, but it’s really irritating that Google won’t integrate it with the Nest App forcing you to use the Google Home App instead.
I would recommend this to a friend
Rated 4 out of 5 stars
Good value
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works pretty well functionally with the exception of the button that helps mount it sometimes gets stuck. There was some minor scuffs but nothing major
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hello there, Mh1997. Thanks for letting us know that your Nest Doorbell (battery) works well. We’re sorry to hear it came with minor cosmetic imperfections. For optimal activity detection, the circles at the back bottom and top need to be aligned with the holes at the baseplate. If you find this concern service affecting, we recommend reaching out to your retailer to return or replace your device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great doorbell camera. Video and picture quality better than others. Only issue is the viewing angle could be greater.
This review is from Google - Geek Squad Certified Refurbished Nest Doorbell Battery - Ivy
I would recommend this to a friend
Brand response from Google Team
Posted .
Hi there, Cbandit97. We appreciate you for taking the time to share your feedback with us. We're glad that you liked the picture quality. We do apologize if the viewing angle fell short of meeting your expectations. We value your insights and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products and services. If you have other support needs with your Nest Doorbell (Battery) that you would like us to address, please feel free to reach out our support team here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Best doorbell camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it to go along with my other nest cameras and I do not regret it for a min
This review is from Google - Geek Squad Certified Refurbished Nest Video Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Google Doorbell
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite convenient to install. Good resolution and integrates well with Google assistant
This review is from Google - Geek Squad Certified Refurbished Nest Video Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Reconditioned
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I opted for the geek squad reconditioned model trying to stretch my dollars and I'm very pleased. Packaging was a new with everything present. You couldn't tell it wasn't new except a smudge on the gasket seal but that may have been from manufacturing. It's literally new, flawless, and working fine so far. The only ding i can offer is that the speaker volume is questionably low. Otherwise I'm very pleased to add this to our increasingly smart home!