Customer Ratings & Reviews
- Model:
- GA01587-US
- SKU:
- 6428307
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Smart Assistant Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this Google Assistant Smart Audio Speaker. Great sound!
I would recommend this to a friend A nice sounding speaker, but a garbage assistant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a nice Bluetooth speaker I already had plenty of those. this particular speaker works fine as the speaker as a Google device, it's garbage. it barely connects to Bluetooth devices at all and when it does it takes a good 5 second delay if it even communicates with the light. doesn't seem to understand me until I ask it to accomplish a command three times in a row. I personally am happier with my Google mini speakers. whether they sound is good is not really relevant since I can just pair them to a Bluetooth speaker that I already have. this was a total waste of money and I only got pleasure when I was able to take it outside and smash it with a hammer. perhaps I have anger management issues but video to be uploaded soon.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there. Thank you for choosing Nest Audio, and we're sorry to hear about the Bluetooth connectivity issue you've encountered. We apologize for any inconvenience this may have caused.
To address the problem, a good first step is to reset your Nest Audio device. However, please be aware that resetting will erase all data and you'll need to set up the device again. Here's how you can perform a factory reset:
- Check the back of your Nest Audio and switch the mic off. The lights will turn orange.
- Press and hold the center of the Nest Audio, near the top.
- After 5 seconds, your device will begin the factory reset process.
- Continue holding for about 10 seconds more until a sound confirms that the device is resetting.
If the Bluetooth connectivity issue persists despite the reset, we encourage you to reach out to our support team for further assistance. To contact our support team, please use this link: https://support.google.com/googlenest/gethelp
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Realy good power fir the size.Google works perfectly.
I would recommend this to a friendDoes what it says it does
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like advertised. Does have some weight to it.
I would recommend this to a friendGoogle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all Google products specially spekers all pg them
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound in a small package!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say this speaker is a must have and great one at that! It took me way too long thinking on purchasing this one. I wish I had bought it way sooner than now. The sound is fantastic and fills my whole apartment. I have it paired with my Nest Hub and nest mini for my routines. Playing music on the speaker by itself is fantastic, loud, and plenty of of bass. I love the color of it too.
I would recommend this to a friend I love it ♥️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like i love it ♥️ i ask everything i have all information
I would recommend this to a friendGoogle Nest Audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I expected. Bought this to upgrade from the original.
I would recommend this to a friendGreat Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Google Nest Audio. Such a great Christmas gift!
I would recommend this to a friendIt's still very 2020ish
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There hasn't been any progress with this thing in years. It still requires the Google Home app to set up. Telling it to play a personal YTMusic playlist still doesn't work; going through the YTM smartphone app is required. I already own and use Echo devices which don't require an app for setup. If I want to play a personal YTM playlist on those Echoes (sp?) I just BT connect them to my phone. Or I don't play my personal playlists, and bear with whatever Amazon Music offers, via voice command. AM has a smaller catalog than YTM. I'm not sure I care any longer. Google has lagged for too long.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there. Thanks for your review. We understand your frustration with the current limitations with your Nest Audio.
We apologize for the inconvenience caused by the required app setup and limited music playback options.
Your feedback is crucial to us as we strive to improve your experience. We're committed to making progress and addressing these issues in future updates: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Sound quality
Disconnects for no reason
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides the good sound quality, this speaker is a piece of junk. Always disconnects from my paired phone after about 30 minutes of play, then won’t connect to my phone. No reason, just won’t pair again without forgetting the device and unplugging/plugging in the speaker. Frustrating piece of crap.
No, I would not recommend this to a friend Google nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She loves it! Better than my google home. Great price too!
I would recommend this to a friendGreat speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker with a lot of colors to match house decor
I would recommend this to a friendDoesn’t work in Asst Living Facilities
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work if you are on a shared wifi (e.g. dorms or assisted living facilities) because the network prevents you from pairing the device. Best Buy wouldn’t let me return it because I bought it well before Father’s Day and tried to return after being unable to set it up. Too much time had passed.
No, I would not recommend this to a friendBest Buy sales person doesn't know his stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is great but Best Buy service is bad. I had a Google Home speaker that went bad. I went to buy a replacement and they are no longer available. I asked the sales person if this replaced the GHome. He mumbled something but couldn't answer my question. I asked if the GNest Audio can be stereo paired with my other GHome. He said "yes, they are both Google." I got it home and discover it can't. That means I either have to buy another of these to make a pair or not have stereo, which is a prime reason I'm buying these to begin with.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Omzok, thanks for sharing your feedback. We're sorry to hear that your experience was not up to standards.
We value your feedback, and we’d like to help you the best way we can. For your purchase concerns, we recommend contacting Best Buy, or if you need assistance about your Nest Audio, feel free to contact our Google support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Garage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these to use as stereo pair in my garage, not bad at all
I would recommend this to a friend - Pros mentioned:Sound quality
Can’t use voice to play Apple Music playlists
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of this device is phenomenal. Unfortunately the voice control capability simply do not work with Apple Music. After shouting at it multiple times to play my custom playlist, I gave up, put it in the box, and it’s gone back! I do not wanna tie up any of my other devices to play this thing is a Bluetooth speaker.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for leaving a review to share what you encountered with the Nest Audio and we’re sorry to learn that the Google Assistant didn’t work well with your Apple Music service. We understand your decision to return your Nest speaker and if you'd like to consider trying it out again in the future, we suggest checking the links below that might help:
Listen to music on speakers and displays: https://support.google.com/googlenest/answer/7030379
Link your music services and set your default service: https://support.google.com/googlenest/answer/7551876
You may also visit us anytime for any concerns about the Nest Audio or any Nest speakers and displays here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Great speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker with a lot of colors to match house decor
I would recommend this to a friend Plays the wrong songs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want this because you want to listen to your favorite songs, buy something else. The Google speakers will often play a strange version of your favorite song and you can't fix it. On a forum, this happened with many different songs, artists, services, methods. google help is no help.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your review with us on Nest Audio. It's unfortunate to hear about your disappointment when playing your favorite music with Nest Audio, and we apologize for any inconvenience this may have caused you.
If you're not getting the music you expect when you give out a voice command with Nest Audio, you can try to be more specific with your request:
- Add “...by [Artist]” to your request. (Example: "Hey Google, play a song by Sia.")
- Add "... album, playlists, song" to your request. (Example: “Hey Google, play my morning rock playlist.”)
We'd like to learn more about the issue you are experiencing since this will help us to isolate the issue further. If you're willing to try, please consider contacting our support team using this link: https://support.google.com/googlenest/gethelp
returned due to sonos lawsuit judgement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google removed basic functionality due to losing a lawsuit v. sonos. You can no longer control groups of speakers volume with voice controls nor on your phone. I highly reccomend NOT buying google products unless you plan on being OK with whatever else they decide to remove after sale.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi A1Human, thanks for the feedback that you shared about the Nest Audio, and we’re sorry to learn of your issue with the voice command volume control feature. We're aware of the issue and are investigating it, and we'll share your input with the product team to work on improving our products and to offer better services. In the meantime, we suggest controlling the volume using the Google Home app. If you have other concerns or questions about the Nest Audio and its features, you’re always welcome to let us know us here: https://support.google.com/googlenest/gethelp