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Customer Ratings & Reviews

Model:
GA01587-US
SKU:
6428307
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Customer reviews

Rating 4.6 out of 5 stars with 2083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,083 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, Awesome, good audio, Without any problem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and performance. Nice build and quality of sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty decent speakers. I got them on sale, and I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rick M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the sound quality. Voice activated and fits in any room

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it connects amazingly with all our other google products! Nice looking design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in my kitchen I really enjoy playing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest is Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The volume is louder, it has more bass, and the microphones are more sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and works well. Looks great in the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's the best smart speaker I have bought. Great audio, great response and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, covers the space with sound very well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the Google/Nest speakers. This sound pretty good, and can be paired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such a great Upgrade!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has such great sound. A much needed improvement from the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use. multiple uses and handy from music playing and other activities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Smart Speaker - Easy to Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, easy to operate, and performs well. Amazon Echo sounds better though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ManuelA, thanks for sharing your feedback with us. We're sorry to hear that the sound quality of Nest Audio Speaker fell short of meeting your expectations. We understand that each person will have their own unique preference when it comes to sound quality and volume level. If you're willing to try, and to improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio.
      - Open the Google Home app.
      - Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
      - Adjust Bass and Treble level.

      For further guidance with any questions you may be having. We'll definitely do our best to provide you a better experience by reaching out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Google Nailed It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. They're great to use two at once in stereo mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, slow Hey Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a speaker it's fine. The sound is good with some decent bass for such a small speaker. But I bought it for the Google Assistant, and for that it sucks. It's so slow compared to my Alexa speaker (that's like 10+ years old). Rarely use it because it's so much easier using Alexa.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Nest Audio, CassieB. While we’re glad you’ve enjoyed the great sound, we hear your concerns regarding Google Assistant. Here’s a few ways to troubleshoot and get your device running smoothly again:

      1. Reboot your speaker or display
      2. Make sure your device recognizes the hotword
      3. Make sure your device recognized the question correctly
      4. Adjust the hotword sensitivity of your device

      We’re here if you need any additional help: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my speaker! The bass is phenomenal and I plan to purchase more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good with a minor issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and clear. My only issue is that when music is being played loudly from it, it has trouble catching your voice.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi XequalsJ, thanks for taking the time to share your feedback about the Nest Audio, and we’re sorry to hear that it has trouble catching your voice commands when playing loud music.

      Google Assistant might not respond properly when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. After you ask your Google Assistant to play media, you can control the volume using commands. You can set the volume to a specific level (1–10) or percent (1–100%). So you may need to lower the volume down before saying another voice command. Adjusting how sensitive Google Assistant responds to the hotword “Hey Google'' may also be helpful:
      - Open the Google Home app.
      - At the bottom, tap Home.
      - Select your Nest Mini or the device you want to adjust.
      - At the top right, tap Device settings > “Hey Google” sensitivity.
      - If you don’t find “Hey Google sensitivity,” first tap Audio.
      - Choose how sensitive you want Google Assistant to be when it responds to you.
      - To change this setting on another device, tap Adjust more devices.

      We have our dedicated team always available to help and provide you a better experience, and you’ll find us ready anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of my googles and this one is just as nice as the previous. Great bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest audio great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our google home. Amazing sound and bass. Going to purchase one more for the den.

    I would recommend this to a friend