Customer Ratings & Reviews
- Model:
- GA01587-US
- SKU:
- 6428307
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.
This summary was generated by AI based on customer reviews.
Good speaker. Bad AI.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker. Terrible AI. The Google AI is terrible at completing basic tasks like playing a playlist from Spotify.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there. While we’re glad you’re enjoying the sound quality from the Nest Audio, we hear your concerns regarding the voice assistant. A quick reset helps solve several problems — here’s how to do it:
1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app.
3. Tap Home > All devices, then touch and hold your device's tile.
4. Tap Settings > More > Reboot.
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Avoid Google Nest/Home Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my Google Nest Audio speakers (3 of them) for a number of years but as time has marched on, Google has seen to destroying a wonderful product. Google Assistant rarely responded in the end, with the right actions or information, Gemini has only made things worse with it regularly saying to use native apps to control smart devices or listen to audio instead of doing the things the Google Nest Audio was marketed as doing. You're better off getting any other smart home speaker, itll be less headache in the long run.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Audio, Martr152. We hear your concerns regarding Google Assistant. Here’s a few ways to troubleshoot and get your device running smoothly again:
1. Reboot your speaker or display.
2. Make sure your device recognizes the hotword.
3. Make sure your device recognized the question correctly.
4. Adjust the hotword sensitivity of your device.
We’re here if you need any additional help: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Sound quality
Google making products to meet the needs of common
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is worth value for money with the price range google offers this Google recently have made all products in their store affordable and carry google quality brand value Pros: A) Power of google home B) Amazing Sound C) Clarity of sound D) Good choice of colors Cons: A) Inconsistent Bluetooth connectivity which keeps dropping specially with IPhone,No issues if you use android phone
I would recommend this to a friend doesn't play two channels stereo over bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon trying it, I realized it was playing one "channel" of the song over bluetooth. So for example, if a song breaks vocals into one channel and instrumental into another, you will not hear the song as it was intended. I noticed that the Google Home does the same thing. However over streaming service such as Spotify, both channels of the song are merged as they are played over the speaker (for a more "as intended" experience). The thing is, I like the option to play my own music rather than wifi streaming services. I thought about getting two of these to get the "full stereo experience", but really was looking for the one speaker solution so I balked at that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chris, thanks for bringing this issue to our attention. We´re sorry to hear that you are experiencing mono sound quality issues with Nest Audio.
We may need to take a closer look at the issue you are experiencing. Please do contact our support team so we can work with you in checking what may be causing it. You may speak to any of our agents via the Google Nest help page: https://support.google.com/googlenest/gethelp
The hub is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this setup next to my bedside. In hindsight i kind of prefer the nest hub to the speaker because i can never remember all the commands so having the screen to be able to do things is nice. but this gets the job done all the same
No, I would not recommend this to a friendmr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old goggle speaker with this and it works very good
I would recommend this to a friend- Pros mentioned:Sound quality, Volume
Google speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker. Get it, it’s louder then previous generations
I would recommend this to a friend Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t for sure how I would like this google home but I couldn’t imagine my life without it!
I would recommend this to a friendHad to return this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. It was not meeting my expectations. Speaker quality was not that great
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, AbhinavK. Sorry to learn that the Nest Audio wasn’t quite right for you. Even though you returned the device, we’d like to get more feedback and learn more about your experience — here’s a link to share further: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Good source of info
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, talk to it all the time. Ask it the weather and when football games are on
I would recommend this to a friend- Pros mentioned:Sound quality
Nest Audio
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, however reliability of the google app is very poor. If google ever fixes the home app these speakers would be very good, until then be aware these speakers are just OK.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there gmadd, thanks for sharing your experience. We’re glad to hear that you like your Nest Audio, and we apologize for some shortcomings of Google Home App.
We value your feedback as we are always looking for ways to improve our products and services. If you have any questions or concerns, feel free to contact our support team. Here’s the Google Support link: https://support.google.com/googlenest/gethelp
Just the best smart speaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for your home, you just can´t go wrong by choosing this smart speaker
I would recommend this to a friendHey Google GREAT job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job Google, this is a GREAT smart speaker. I use for my wake-up alarm, I listen to music, get direction, recipes, and ask a lot of questions.
I would recommend this to a friend- Pros mentioned:Sound quality
Marked Improvement in Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am all in for the Google Smart Speakers. I have a display or speaker in every room. When a friend complained that they missed having radio stations in their kitchen, I suggested this product. I purchased it, set it up and they couldn't be more thrilled. They like it for the radio stations, but they are learning to love it for the smarts. Also, looks good in the room and sounds great
I would recommend this to a friend google nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality and connection to wifi was not easy and could not pair with my other google deice
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Jimmy. Thanks for your feedback about your Nest Audio, and we're sorry to hear you've experienced difficulties.
We understand how frustrating it can be when a product doesn't live up to expectations, and we sincerely apologize for the inconvenience this has caused.
We suggest trying these steps that can help improve your experience:
- For sound quality, we recommend ensuring your Nest Audio is placed away from walls and other objects that could obstruct sound. You can also adjust the equalizer settings in the Google Home app to personalize the audio experience.
- For connectivity, please check that your Nest Audio is connected to the same Wi-Fi network as your other devices, and that the network signal is strong in the area. You might also try restarting your router and Nest Audio.
- For pairing issues, it's important to follow the pairing instructions in the Google Home app carefully. If pairing still fails, please try resetting your Nest Audio to factory settings and attempt pairing again.
If these steps don't resolve the issues, you can contact our support team through the Google Home app or by visiting https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for 2 years now, great product! Works like a charm. Recommend it to everyone!
I would recommend this to a friendBuy on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a speaker I was retiring and these were on sale. The audio is at best average or slightly above average. Pick one up when they are on sale for $50.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Dexity, thanks for sharing your review here. We're sorry to hear that your experience with Nest Audio was less than ideal when it comes to the audio quality. You can change the audio settings of your Nest Audio in the Google Home app such as adjusting the bass and treble level to improve the performance of your device. If you need assistance with changing the settings or have additional questions, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Definitely glad I updated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had and loved the original Google Home since week 1 and wasn't sure an upgrade was needed. But apart from how pretty this is, the reviews uniformly said the sound was much better, and it's true. Even if I didn't use G Asst, a castable speaker with this level audio is unbelievable for $99. It made holiday music fill the house! I have a battery-operated base for my original, so that moved to another space. One star off because I still can't move through songs with touch features; asking for the next song 10 times to advance an album or playlist is not optimal.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
great sound and easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very simple to setup and the sound is amazing. love the different colors available
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing size and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound this speaker produces is amazing. The size is perfect. So clear even at high volumes.
I would recommend this to a friend