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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2063 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,063 reviews
  • Rated 5 out of 5 stars

    Great, if it connects.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Google Nest, however it went offline and we haven't been able to connect it - so it is sitting idle for quite some time now.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NuDogD, it's great to hear that you love our Google Nest devices. We do apologize for the offline connectivity issue you are having with Nest Audio.

      There are a couple of reasons that may be causing the offline issues you are experiencing with Nest Audio. Here are some recommended steps you can try that can prove to be helpful with the issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.
      - Resetting Nest Audio is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477

      If you encounter any further issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nothing but an upgraded smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant design aesthetically and functions well as a smart speaker but rather disappointed in the sound quality. Definitely not an option if your looking for a rich, dynamic sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little speaker. Keep it on my bathroom counter and play music with it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who is always asking google something on her phone. She absolutely loves the google home! It was super easy to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music around the house and connects to my google doorbell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost the same as the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original Google Home Assist so we knew what we needed. The nest is the newer version. We like it ok... It's larger so the speakers are more powerful....but the routines action is a lot slower than the original.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok - I’m not thrilled about having to buy all google products for ease of use. Sound is good but google interface needs improvement

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Rooney, we´re thankful for your insights on Nest Audio. We´re sorry to hear that the interface didn´t quite meet your expectations. We value your feedback and we´d like to learn more about the features that you didn´t like with the interface. This will help us to better understand the kind of improvements we can make to provide you with a better experience. We recommend contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my gf to have while working and she loves it! Even her customers enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what the Dr. ordered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just glad this isn't an Amazon product! Seriously, while not as loud as the Echo system, it is more integrated into my life than alexa. And for that I am thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The speaker box thingy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate when this thing knows all the answers of especially when I think I am right about something and it turns out my wife was right instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hmm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tell you that you can play your you tube music thru the unit-which has great sound that you can adjust, but they don't tell you that to do that it's an additional monthly fee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Winsmom,

      We value your feedback and we'd like to thank you for sharing it with us. We’re sorry to hear of the confusion with the Youtube Music.

      To get the best experience with YouTube Music, we recommend getting an active subscription and enjoy millions of songs and videos without ads.

      We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this for my in laws as they spent most of their time in their garage watching TV. After syncing their lights and TV plus roku to this they found it much easier to enjoy their time out there. Once they knew what it could do and how to do it they absolutely loved it and so simple for them. It's so much easier to say hey Google turn off the lights then having to get up once your comfy and turn them off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Even my 3 year old has no issues. Sound quality is also great for the size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SMART speaker.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart speaker but not the loudest. If looking for a speaker with features this is the one. Looking for a loud speaker? Might have to look at the others. I have mine in my office at work so I don't need the loudness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sprakers but could use tweaks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home for zones with 9 speakers causes lag sometimes. Either hardware limit or google software issue. Wifi is on Google Nest pro 3 pod setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Savagetribe! Thanks for being a loyal advocate of our Google Nest products. We're sorry to hear that you're experiencing some lag issues when using your speakers. If you're playing Nest Audio in a speaker group together with your other Google Nest speakers, we recommend changing the following settings:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio and other speakers.
      - Cast music to the group that's playing out of sync.
      - Stand between the out of sync speakers (or as close to in between as you can) and adjust their volume levels so you hear them both playing at the same level.
      - Open the Google Home app.
      - Touch and hold your device's tile.
      - Tap Settings and then Audio and then Group delay correction.
      - Move the slider to the left or right until the audio goes in sync.

      If the issue persists, please do not hesitate to contact our support team for further assistance here: https://support.google.com/chromecast/gethelp Nest

  • Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. I love the google ecosystem and these speakers are a perfect addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing, easy to set-up, decent sound system. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 4 out of 5 stars

    Nest Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this to replace the Google mini in my kids room. Great upgrade for the kids lol bigger, louder plus have hidden button on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is third one. I love them all. I will get them for every room in my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product. I do wish it was a little louder with music for its size. Good mic and voice assistant services.

    I would recommend this to a friend
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