Customer Ratings & Reviews
- Model:
- GA01587-US
- SKU:
- 6428307
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.
This summary was generated by AI based on customer reviews.
Getting Worse by the Day!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They use to be good but now it can't even answer, "What is 2 + 2?". It just keeps asking random things! I'm guessing it's because the will be rolling out some paid AI that they will want everyone to pay for...because if you pay it will work, like it was supposed to when you got it normally. Just save your money. It will make you mad long before it makes you happy.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, DusT. We’re sorry to hear your experience with the Nest Audio hasn’t been the best lately. A simple restart can resolve most issues — here’s how:
1. Disconnect the power cable from your device.
2. Reconnect the power cable.
If that doesn’t resolve the problem, reach out and we’d be happy to investigate: https://support.google.com/googlenest/gethelp?
Good speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but the google group option stopped working once I moved so my Nest and nest mini no longer play simultaneously
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Splendidavo, we're glad to hear that Nest Audio works great for you. Speaker groups for Google Nest devices will continue to work once all devices in the group have been updated to the latest software. Volume and equalizer adjustments can still be controlled individually for each speaker in a group, but those adjustments cannot be made at the group level. If your nest speakers aren't able to play music as a speaker group once you move to a new home, we recommend resetting your Google Nest devices to see if it might fix the issue. Keep in mind that resetting will erase all data on your Google Nest devices, and that you may need to set them up again. To reset, please follow the step by step guide on this help article: https://support.google.com/googlenest/answer/7073477
For any other support concerns, we highly recommend contacting us via the Google Nest help. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looooove my Google Assistant!!! Sometimes it doesn't always pick up my voice recognition, but 99% of the time it works flawlessly!!!
I would recommend this to a friendGets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it at work for music and everyone loves it. I just wish the lights weren't constantly on when the Mic is disabled. I would also like to be able to stream Tidal other than through bluetooth.
I would recommend this to a friend- Pros mentioned:Sound quality
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this since I like to have music going when I am gaming and I don't really need to worry about the sound from the game. I love the quality of audio and its style. It's a great fit. I am glad I upgraded from the Google mini. Also super glad I got it half off.
I would recommend this to a friend The sound is really good !!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a excellent product, is easy to use and it is easy to connect
I would recommend this to a friendMust have for music lovers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker. Works well with the google mesh and home app. All the google products seamlessly work together.
I would recommend this to a friendNest Audio Headache
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Speaker Constantly disconnects from my google Home and Google account. Not sure if I got a faulty device. I bought this on day 1 .
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jevrock, thanks for your feedback. We're sorry to hear you had a frustrating experience with your Nest Audio. We recommend trying out these steps to isolate the issue further:
- Check for weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- If you have a dual band router, try setting up Nest Audio on either the 2.4GHz or 5GHz bands and see which band is more stable.
If the issue persists after following these steps, we’d like to have a closer look at your Nest Audio, and see what causes this issue. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
Solid smart speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid smart speaker if you are into the Google home ecosystem
I would recommend this to a friendGoogle does not support the products the make
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the love of God don't give Google any money. They don't stand by the products they have. The speakers don't recognize commands on the daily. Will just start speaking and will play stuff you didn't ask for. Won't turn on/off stuff like they use too. Broke
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, ChrisH. We’re sorry to see you’re running into issues with the voice assistant on the Nest Audio — we get how frustrating that can be. A quick reset helps solve several problems — here’s how to do it:
1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app.
3. Tap Home > All devices, then touch and hold your device's tile.
4. Tap Settings > More > Reboot.
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Nest speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product and it arrived promptly and was packaged professionally.
I would recommend this to a friendMoney worth speaker for a smart home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 5 star review but it sometimes doesn't hear me to well have to raise my voice up even tho my phone or another Google assistant device can hear me from same if not further distance then I am with the speaker. Other then that thos speaker has a lot of potential and packs a lot for the price. Love the colors as well online they have will definitely buy another to have multi room music playing through out my home
I would recommend this to a friendBluetooth failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart speaker functions work well when connected to WiFi. When I try to use this as a Bluetooth speaker the Bluetooth drops out after 30 seconds of being connected. One of the primary Reasons I bought this was to use it as a home theater speaker when connected to my Google chrome cast via Bluetooth. When I contacted Google about this issue- I was on the phone with them for 45 minutes trouble shooting until they finally told me that this is a known issue with their nest audio speakers and that they won’t do anything about it. No refund or replacement offered. I’m so frustrated.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Landon, thank you for sending in your review. We're sorry to hear that your experience with your Nest Audio has been less than ideal when it comes to using it as a Bluetooth speaker and that you had a frustrating time with our support team. If you're willing to give us another chance to redeem ourselves, we would like to help find a better resolution for you. Please provide your Case ID from your previous contact with us and reach out to our Support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
This is just a victory Lap!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Assistant Has always Been the Best Digital Assistant! This is just a victory Lap!
I would recommend this to a friend- Pros mentioned:Sound quality
Sounds nice, kinda inconvenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth cuts out a lot on both of the ones i got, has good sound quality tho
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RobG, thanks for letting us know about the issue. We're sorry to hear that the Bluetooth connection for both your Nest Audio cuts out a lot. If you're willing to try, resetting both your Nest Audio devices is a good way to try and fix the connectivity issue. Keep in mind that resetting your Nest Audio devices will erase all data and that you may need to set them up again. To reset, check on the back of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Audio, near the top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.
If the Bluetooth connectivity issue remains, please feel free to contact our support team so we can help you further in troubleshooting and isolating the issue using this link: https://support.google.com/googlenest/gethelp
Google speakers are the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google speaker rocks. I have had a few other smart speakers and this is one of my favorites.
I would recommend this to a friendSpeaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This google speakers work great in spare bedrooms & basements
I would recommend this to a friendGreat Speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them perfect for my smart home. Love the nest products and google services.
I would recommend this to a friendLove this new Google Home!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had google products for years now. I love the updated software of this speaker. More intelligent and better microphone.
I would recommend this to a friendEh, it’s okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker quality isn’t great until you have a few of these for the full surround sound effect.
I would recommend this to a friend