Customer Ratings & Reviews

Overall satisfied but Did not' understand before I bought it you have to have a subscription to get any history. If I had known I would'nt have bought it.

Easy to set up and use. The app keeps getting improved

It lags but is overall great. Very clear pictures.

Great camera for all levels. Love it. Use it for security

Love Nest Cameras. I wish their service was charging as a household coverage charge vs a "per camera" charge. I do love the brand and how the cameras function. All good on my side

google nest is pretty great, I have these cameras all over my house and there easy to install and program but as more stuff comes out from amazon I wonder if I should switch over to Alexa

Works great. Works as it was described............

We have three of these cameras throughout our house. They get a great majority of the house and the Nest app is easy to use with the cameras as well. After the free trial, it’s worth paying for the subscription.

Overall great camera....I love that you can connect them all at once on the app, but for some reason when they loose connection it can take up to 12 hrs to reconnect...and this is even when we have connection through our phones or some of the cameras are connected and one may not be connected.

I was going on vacation and left my cousin with the keys to my house to keep an eye on it. I setup this cam to keep an eye on him and make sure that he did not throw any parties. It is very discreet and connects to the WiFi very easily.

Camera is good but i purchase a camera last year and the night vision is starting to fail.

This camera was "OK" when I was in the free promotional period for the Nest Aware service. However once that period is over, you either have to pay $30 or $40 per month for it, or you can just use the camera with motion capture stills that are stored for up to like 6 hours. Here are the problems: 1.) This cam sometimes just "shuts off" for 30 minutes to an hour. I THINK it's updating the software or something. Either way, it's annoying because you get a notification that your camera is offline. This was very frequent for the first year or so, but lately has been a lot less often. 2.) Sometimes the history just disappears. Both with the nest aware service AND without it, sometimes when I access the history using the app, it's all just gone. I don't know if it's just a disconnect from the cloud where the data might be stored, but this happens all the time. I'll go back to look at stills from 1 or 2 hours ago (not using Nest Aware) and it's all gone. Major annoyance/problem for me. 3.) The "stills" that are captured (not using the nest aware service) are almost useless. 99% of the time, the capture is almost 1 to 2 seconds after the initial motion is detected. In other words, it will catch the "end" of the over all "activity." So if my dog walks from the kitchen through the living room and heads around the corner out of frame, the only still that will be captured is the back half of his body and tail leaving the frame. They are often times very blurry... Almost like it's taking a panorama picture where something is moving. So it inconveniently blurs the one thing you would need to see, someones face or clothes... 4.) When watching the camera "live" using the app or an online browser and when it first recognizes and starts "recording" the motion still, there is buffering moment that occurs and causes the camera to freeze for about 2 seconds, all the way up to about 20 to 30 seconds (depending on the amount of motion). So often times when I'm trying to watch something happen in live action, it's almost useless because you miss about 80% of it from the "buffering" data send "freeze"... ***On a side note to the above #4, when a notification comes through, the app and connection to the cameras is very slow. Most of the time when a notification comes through, you can't open the app and view the camera fast enough to catch most the action. 5.) When using the advertised "two way audio" don't be mistaken. Yes, you can hear what's going on and yes, you can speak through the camera too. However, when using the microphone/speak function, you cannot also hear the audio at the same time. I understand why that is (so you don't hear a sound loop), but the problem is that often times there is a 2-10 second delay before the audio turns back on after mic use. This makes it, 1. almost impossible to have a conversation, and 2. very hard to keep track of what's going on especially combined with the "buffering freeze" mentioned above. Various small issues: Often times there is motion that goes undetected. The zoom in feature is nice, but very poor quality (naturally). Sometimes the Notification system is bugged and I won't get any notifications even though they are on and there is a lot of motion taking place. The camera picks up some sort of annoying static sound, it's not excessive, but I'm not sure where it comes from... Now for the issues that I probably should have known or recognized before I made the purchase: 1.) These only work if there is a Wifi connection. The poorer the connection, the less useful they are. So imagine the "buffering freeze" that I mention above on a camera that struggles to get an average quality of connection. If I had done more reading, I'm sure I would've figured it out, but I just assumed there would be some sort of internal storage for instances where the Wifi unexpectedly can't be reached. 2.) These camera's are almost useless in terms of home security. The only way I would use these for home security would be to monitor manually on my phone, and once a notification comes through, view and examine the threat. From there I'd trigger my home security system manually (if it's not already going off) and call the police myself. (using the camera without nest aware) 3.) The camera's are tough to position. Need for power outlets, high placement to capture spaces in full frame, and general mobility of unit. Now, some notes about me. I'm not a "security system" or "camera" pro. This was my first time buying a "security camera" and I ended up buying 2. I mainly use this system to keep an eye on my dog and to act as my own personal security monitoring individual. I'm an normal person with an above average knowledge of technology and overall "handyman-ness" (if that makes sense). I am aware that some of these issues are situational and would not be the case for others, but this is my personal experience. In hindsight: -I would invest my money in a better overall system that can run/record without Wifi and still has the capability to watch 'live'. -Nest Aware is not worth the subscription. It would be easier and cheaper for me to purchase and pay for monthly monitoring and the security camera package offered by the company that I use for the rest of our security system (doors, windows, glass break, carbon monoxide/smoke detectors, etc.). -Reliability would be a priority for me (as these are not very reliable). Feel free to respond with questions (if that's even possible) because I am on BestBuy daily and will respond if I can. I hope this review helps someone out there.

Have ADT at primary residence. Purchased the Nest camera for a vacation home. I cancelled my ADT and converting to all Nest product at primary home. Intuitive to use and the interface is very straight forward. Pragmatic solution to daily concerns.

Easy to set up. Can watch the feed from any where.

This is my second security cam system. I tried arlo first and didn't like the fact that someone could walk right by the cam and it wouldn't pick them up. The nest system is accurate and quick! Best of all, it doesn't require batteries or constant adjustments.

i love the features of this camera and the clarity

I have this as in indoor camera pointing out the window. Doesn't work great at night (obviously) if the ights are on indoors but I wanted it mainly for day use. I had to hook this up to my laptop to get it configured. Set up over wifi didn't work, the device hung during setup.

unlike nest camera, Samsung SmartCam has no subscr

Nest cam is number 1 in my book. Owned these cameras for years now and can’t say enough about the performance. Love the notification when camera detects activity. I feel so much safer with the cam notification I dropped my ADT alarm system.

The camera works well both in high and low light. The pp setup is easy, let's you see the live feed, and gives you alerts when it detects something. The annoying part is it seems to be quite sensitive to rapid changes in light, which causes false alerts. Still, I highly recommend it, worth the price for sure