Customer Ratings & Reviews

Concept is great but for ME it doesn't deliver on expectations. Not enough detail in video, pics, picks up lights from cars, and bugs and notifies you of a breach. Just not what I wanted. Maybe in three or four years they will catch up.

Prior to being purchased by Google this was an excellent product. The feature that recognizes from your phone that you are home used to work great. Now it is at best sporadic and you receive emails every time you enter the camera's view. I have called their help line and their solutions only temporarily fixt the problem. Look it up on line and you will see the many others have the same problem. You will also need 2 apps to make it work (Google Home and Nest). Don't buy until the problem is fixed.

Two words of warning: 1) there is no onboard memory and 2) the only way to download pictures is through a "subscription" service costing more than $100/year. Quality of picture is ok. There are more customer friendly cameras on the market.

Was looking for a simple, high quality camera with dedicated cloud storage. Set up was extremely fast and easy. It literally took more time to screw in the back plate to the wall than it did to set up the camera to my phone. 1080p video looks great. 130 degree camera captures much more of an area then I expected. But what really sold me was the 10 or 30 day continuous video recording. After looking at DLink cameras, it would be nice to not have to pay a subscription, but I also did not want to have to buy a camera, video recorder AND separate Hard Drive to record on a local server. If someone were to break in, take the camera and hard drive, you would be left with out any evidence. The nest does require internet and if the internet goes out, then you will not have recording. But I feel better about my reliable connection capturing and saving video rather than relying on a hard drive that could easily be stolen. Bottom line, this is a great set up, very easy to use and very high quality.

We bought this to monitor our dog while we are out. It can do that but..... the setup requires a password. While the password I chose met the requirements, it would not let me use it. I put the capital letter in he middle of the word instead of the first letter and it worked. Why?? To use it your phone has to be on WiFi. Not so useful when shopping. Using public WiFi is very risky. Also Nest is owned by Google. I have serious trust issues with them especially since they appear to be saving the video. Bottom line I wasted my money and it’s too late to return it.

The product you carry is excellent and you all have knowledgeable employees. What I am amazed with is the short time the rewards have before they expire. I was disappointed that my $50 and $20 reward dropped off. There have been more in the past that we have lost. My wife and I each have a card and both experience what we consider no benefit at all from your reward program. I did speak to the store about my concern, but it went on deaf ears. This past 6 weeks, I purchased 9 Nest cameras and a Ring. I hope you consider extending the time frame.

Not worth your time. Easy set up and etc. But only was only good for a month. Notifications were slow to receive, and after a month, the recorded videos just stopped playing. The app would only show still images of what was caught "in motion". And this is regards to motion recorded the same day, not some 30+ old day video. Then there is the nest aware installment. Just more money grab. Look online and there are plenty of individuals who have no playback.

I purchased a three pack of the Nest Cam Indoor Security Cameras during the beginning of the pandemic. All three worked for about a week and then one stop working and then two stop working. One out of three cameras work. I called and was told that the return policy was extended but I would have to bring back all three cameras in the packing. Do not buy multi packages. If one doesn't work then the complete package has to be returned.

I purchase this in exchange for the Ring Doorbell, and once again without an EXCELLENt INTERNET connection near the product it was hit or miss so I returned it.

Goes off non-stop. Shadows, headlights, a fly. Goes offline too often. The speech and speaker isn't anything to brag about either

I have two indoor nest, two outdoor, and one doorbell. The outside and doorbell were working fine but these two constantly dropping connection, and I have to unplug and replut. Wouldn’t you know it just so happens to be outside the return window. Hate this product and nest now.

I have two accounts and 17 cameras. If u have an old nest account DO NOT MIGRATE TO GOOGLE. Google acknowledges the problem and taking their sweet time to get back to me. It will not add Nest Aware and will want access to all ur google privacy features. Which is very unnecessary.

I was looking for something to monitor my pups as well as to keep an eye on my place when I travel. The setup was simple and fast. The image quality is extremely impressive. I keep it on 720, but it does have other options such as 1080 if you want that. The camera itself is super sleek and very well constructed. The magnetic bottom is stronger than I expected as well. The cord is not a hassle and durable as well. The app is easy to use and Nest doesn't send me a bunch of marketing emails which I really enjoy. Anyway, this is great! You should buy it! I would love to buy another one soon!

Bogged dowm my internet quality to price it was overrated for the money way to expensive ended up returning them

Great deal for all three. Was a great product until they took away features in the app to customize the camera's LED light.

Doesnt show video at all after 30 day nest aware trial. Makes you purchase subscription. Only gives you a snapshot of activity and not a video of the activity. Would recommend going with another device unless you want the high end subscription product as this is useless without it. Advertised as you get video of a days worth of activity for a day but that isnt true.

I have spent my way well into the Nest ecosystem over the last few years but the price for the Nest Cam as well as internet data caps kept me away. Well I finally found a way to avoid the data caps (for now) and I saw a deal on the camera itself so decided to give it a go. The hardware is excellent and while it's obviously a camera it isn't such an eye sore like the "insert generic brand" IP cameras I had been using and the image quality and field of view are both excellent. Setup was very easy but I already had the Nest app and a Nest account so I got to skip a few steps. Once it's running that's pretty much all there is unless you want to setup time of day or geo-location schedules. It's nice that technically you can use both time of day and geo-location however they can conflict with each other at times. For example if your geo is set to turn the camera off when you arrive home but you arrive home in the middle of a time that it's scheduled to be on the camera will end up being off until the next time there is a schedule event. Not a big deal but can sometimes end up with the camera being in the wrong state for what you want. My biggest grip with the app is when you go to look at the camera and it's off there is a toggle on screen to turn it on which is great however to then turn it back off after I'm done checking on whatever I was looking at you have to go into the settings pane to find the on/off toggle. Again, a very minor annoyance but an annoyance all the same. FInally my biggest reason for knocking off a star is the cost to have cloud recording. I get that they have to pay for the severs some how but there are other companies offering multi-device cloud recording for free up to a limited number of devices, I think the 1 time cost of the hardware would be a lot easier to handle if that's all there was but when you then have to pay a fee per camera for storing your recordings it starts to get expensive. Last little note, good internet is a real plus for this camera. My internet (DSL) is really quite terrible so I never really get to take advantage of the full capabilities and every now and then the camera will report offline because it fails to check in with the Nest service.

My card was charged for this item from Best Buy; I did NOT purchase this item. I live in Glendale CA, the item was send to someone to OREGAN state. I never use this specific card of mine anywhere besides buying twice a year printer ink from ONLY Best Buy, and that is all. Check your monthly statements frequently, they might charge your accounts also.

Annoying at times because it kept going offline and notifying me of voices in house when no one was there

I returned this product because of the quality of the speakers and the camera. For the price I expected better.