Customer Ratings & Reviews
- Model:
- NC1102ES
- SKU:
- 6473147
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent camera quality, ease of use, and straightforward setup of the Nest Cam Indoor Security Camera. Many also praise the night vision capabilities and wide field of view. However, some users mention the cost of the device and the associated cloud storage fees as potential drawbacks. Concerns regarding the need for a subscription for certain features and occasional overheating were also noted.
This summary was generated by AI based on customer reviews.
Wasted my money buying this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked for two months and stopped. I could not find my receipt to return it
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Maggie,
Thanks for sharing your experience with us. We´re sorry to hear your Nest Cam Indoor stopped working and we'd be happy to help resolve the issue for you.
It can be difficult to determine the root cause of this issue without further information. But we recommend you to try a few of the steps below to see if they might help:
- Check the Power Outlet:
1. Try different outlets.
2. Verify the outlet is working.
- Check the Power Port and the Power Adapter/Cord:
1. Inspect cable for damage.
2. Remove/reinsert current cable into the adapter and wiggle it (you can’t wiggle it on the camera side), watching the LED for changes. If the LED blinks, or the camera power cycles.
3. Remove the USB cable from the cable for 5 seconds, then plug it back in. If the camera turns on then the issue is resolved.
4. Test with a different USB cable if the 5-second wait does not allow the camera to boot.
If these troubleshooting steps can't resolve the issue, please reach out to us in the following link to isolate the issue and do our best resolve it: https://support.google.com/googlenest/contactflow
The app needs update and better service reps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected higher quality service with the product being from google
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback. We’re sorry to hear that your Nest Cam Indoor services didn't meet your expectations. We’d be able to improve your experience if we can get more details about this. Please consider reaching out to our support team and we’ll do our best to help. You’ll find us here: https://support.google.com/googlenest/gethelp
Poor security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t capture movement in darkness but works great in good lighting.
No, I would not recommend this to a friendExpensive camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive camera for ok quality video. But it is convenient to check in very fast.
No, I would not recommend this to a friendMaybe I got a bad one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have top quality internet speeds, in which all of my devices work great on, and this camera would not connect to my internet, once it was...the picture was so grainy I couldnt make out anything, and there was about a 12 second lag time between real time and what the camera showed you. Unfortunately...not impressed but was very hopeful this would work well for our home.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up would not recommend this product poor service from google
No, I would not recommend this to a friendHacked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this camera plugged in for about a week, someone hacked into my camera. My girlfriend was in the kitchen and she started hearing a voice coming from the camera asking her what she was cooking for dinner. Super scary! Reported the problem to Nest customer service. We immediately unplugged the camera and are returning it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about this experience you've had with your Nest. The only way someone can access your Nest Cam is if they have access to your Nest Account. We take our customers security very seriously and our customers account information has not been breached. If you've had something like this occur, then it's likely that your account credentials for your Nest account were the same of another service that may have been compromised allowing someone to gain access with your personal information.
We always suggest using a unique password for your Nest account, as well as activating two factor authentication to ensure no one is able to access your account.
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what we expected. It takes pictures late. Not very clear.
No, I would not recommend this to a friendNest networking is a problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest having networking problems, technical support not very helpful...
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried and tried to use this. Everyone told me that I need to purchase more items for it to pick up my internet. Wrong, I get internet with everything in my home and not for this. Sorry, but no I shouldn’t have to purchase other items to make this work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi tdsexqton,
We really appreciate you for taking the time to share your experience with us. We value your feedback as it helps us to improve our products and services and we're sorry to hear that your Nest Cam Indoor didn't meet your expectations.
We would like to know more on what's happening to your Nest camera and Wi-Fi network to understand the issue and help resolve it for you if you can reach us at https://support.google.com/googlenest/contactflow
Great camara
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the camera The size is perfect along With the quality of the Video cam
I would recommend this to a friendDon’t waste your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a pieces of crap I bought three of them last year in July, now only one of them is working. The other two is not working. One shuts off itself sometimes in the morning sometimes In evening and so on. The other one is just showing blurry images.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mohd,
Thank you for sharing your experience with us. We're truly sorry your Nest cameras are not working as intended.
In order to understand the underlying reason why one of the cameras is shutting off randomly, you can try swapping the power cable and adapter with the working Nest Cam Indoor. If the issue switches to the camera, then the power cable may need replacement. If it still shuts off randomly, we'd like to take a further look into the issue.
As for the blurry images, we suggest cleaning the lens periodically with a soft lint-free cloth to remove dust or debris. You can also use the Nest app to zoom and enhance and crop out surfaces or objects that may be causing glare. Check nearby objects that may be reflecting the sunlight if possible and move them if necessary. Lastly, please make sure the Wi-Fi connection to the camera is stable and strong enough to deliver the desired performance. Each Nest camera requires at least 2Mbps upload speed to stream clearly.
If the problems continue, please reach out to for assistance for assistance: https://support.google.com/googlenest/contactflow
Terrible performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 - great to look at myself in, but does not perform as advertised. No alerts being sent. I can watch all 3 cameras - if I’m not then basically someone could break in my house and I would not get an alert. Will be returning this expensive upgraded personal FaceTime gadget. #FAIL
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with the Nest Cam not sending notifications. This article should help: https://nest.com/support/article/What-can-I-do-if-I-m-not-getting-notifications-for-Nest-products-on-my-phone-or-tablet
- Pros mentioned:Camera quality, Ease of use
Super Simple Great Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not write many reviews, although I depend on them greatly when purchasing items. I felt that I must review the Nest Cam. I have had several cameras and this, by far, has been the easiest to set up. It took about two minutes. The viewing area is incredible. The picture and sound are terrific. I have it on the fireplace mantel and you can only notice it if you are looking for it. The nest app is great. I use this camera to watch my furry friends while I'm at work.
I would recommend this to a friend Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is fair Easy to setup and use Cost to much to record
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Great Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation could have been set up in 10 minutes but I had an issue with my phone. Great picture and I'm please with the wide area it captures. I have not purchased the subscription yet, but I will. Received an alert when my kids came home from school and I could also check in with them using the talk feature. So far I'm very pleased with my purchase.
I would recommend this to a friend Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monthly fee to review video. Get other brands. Don’t buy
No, I would not recommend this to a friendCrap with zero tech support.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap. Their tech support is only a kid who works out of his house who barely speaks English. Amazing that google whould be so cheap. If you think I am jokung call the tech sypport number. You will see.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dano3655,
Thanks for your feedback. We’re sorry to hear of the poor experience you had with our support team. This is not the kind of experience we want to leave you with.
Even though you may have already contacted our support team, we're hoping you will give us another opportunity to help you with the issue to improve your experience. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp
product broke trying to unplug power port broke of
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well i have bought two of these in two days time because best buy would not take back product that broke when i tried to unplug power from camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there morgan, we appreciate your feedback. We apologize for the inconvenience caused by the broken camera. Our support team would be happy to assist you with installing your Nest Cam Indoor. For further assistance, please reach out to our support team here: https://support.google.com/googlenest/gethelp
Can’t get anyone on the phone to help with set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried the chat only gives brief answers so I just think it’s a computer generated responses.. have two other Cameras that worked well these three I have problems keeping them connected and have high-speed Internet
No, I would not recommend this to a friend