Customer Ratings & Reviews
- Model:
- NC1102ES
- SKU:
- 6473147
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent camera quality, ease of use, and straightforward setup of the Nest Cam Indoor Security Camera. Many also praise the night vision capabilities and wide field of view. However, some users mention the cost of the device and the associated cloud storage fees as potential drawbacks. Concerns regarding the need for a subscription for certain features and occasional overheating were also noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
I own the camera, I should own the password
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera has great clarity and range. The Home and Away figure stinks. The camera can be set to turn on when you are away and off when you are home; rarely works. The worse thing is if you don’t use the camera for some time, you will need to reset your password. Trying to do that is like trying to get access to Fort Knox. The password reset process is ridiculous. It took me one hour to reset it. It’s my camera for god sake. I should have control of my passwords. I won’t buy another Nest product ever.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Cemecomin, thanks for letting us know your feedback. We’re sorry to learn that your experience with your Nest Cam Indoor is less than ideal.
We recommend checking if you’re using a Nest Account. If you started using the Nest app after August 19, 2019, you’re using a Google Account. If you’re signed in to the Nest app, at the top right, tap Settings Nest settings icon. If the option “Migrate to a Google Account” does not appear on the screen, then you’re using a Nest Account. If you can’t sign in to the Nest app, go to myaccount.google.com/permissions and then sign in with your Google Account. If Nest appears under “Signing in with Google,” then you need to use your Google Account to sign in to the Nest app and follow the steps on this link: https://support.google.com/accounts/answer/41078
If you’re unable to change the password for your Nest account, you may need to reset your Nest Account password:
- Open the Nest app or visit home.nest.com.
- Tap Sign in with Nest and then Forgot Password.
- Enter your email address and then Reset password.
- You’ll receive an email to reset your password.
If your phone won’t recognize your location whether you’re away or home, checking your location from the Nest App may help. Make sure that your location from the Nest App settings matches your location using another map app.
- In the Nest app, go to Settings > Home info > next to “Address,” verify that the information is correct. If you need to change the address, tap Address.
- If there are other people who share access to your home and control devices, they should also check that their phone’s location is correct in the app.
If unresolved, please reach out to our support team so we can have a closer look and we’ll do our best to improve your experience. Here’s the link: https://support.google.com/googlenest/gethelp
Great camera.Needs to be better detailed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera according to the details it will give you sound alerts.It will not.After spending about two hours with Nest Support.It will only send you an email or push notifications to your phone and or Ipad.I don't check my email every single minute.Disappointing
I would recommend this to a friend- Pros mentioned:Camera quality
6 month lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sets up easy and the video is very clear. However after 5 to 6 months it quits working (out of warranty no doubt), probably because I did not buy their $10 per month recording service. Glad I only bought one... lesson learned!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We'd be more than happy to troubleshoot this with you if you would like to contact us via phone, Live Chat, or through Social Media (Twitter or Facebook). We'd definitely like to figure out what is causing this to happen with the Nest Cam Indoor.
- Pros mentioned:Camera quality
Do not buy as baby monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a baby monitor I would NEVER BUY again. The image quality is great at night but the service is terrible. Many nights I’ve woken up to my baby crying only to see the nest screen has gone blank. We had trouble with our internet, when ATT came out they said it was slow because the nest was sucking all the juice-AND it still shuts off! Problems with network communication and just shutting off. It also has like a ten second delay and notification delay. Would definitely not recommend for the price and frustration.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mgsom,
Thanks for your feedback. We apologize for the poor experience you have with your Nest Cam Indoor. We
Nest cameras typically require 2 Mbps upload speed at high quality settings, and while streaming on a phone, tablet or computer, each of these devices can use up to 2 Mbps of your download bandwidth. If you´re still experiencing the same issue even after contacting your Internet service provider, then you may need to consider upgrading your Internet bandwidth.
We also recommend lowering the video quality of your Nest camera to check if it improves connectivity as high resolution video streaming requires strong and reliable bandwidth availability.
We'd love to assist you further and improve your experience with the Nest Cam Indoor. You can always rely on us for your support needs if you can reach out us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
False Alerts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own 4 cameras, 2 Nest and 2 of the original Dropcams. I use them to monitor my summer home. The camera pictures are excellent when I log in and check them. I agree with other reviews that the extra money for the recording is too much money so I never bought that. My problem is false alerts. I have used all 4 cameras in 2 different summer homes and they constantly tell me to check the camera when no one is there. I spoke with customer support and he had no ideas on why it was happening. I have not read many reviews where this is a problem but it is for me. I still use them but I do not recommend them.
No, I would not recommend this to a friend Nice camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue is that with the app. When you review your video it breaks it down into short clips from 5 seconds to maybe a minute. So you have to view multiple videos to see the whole section you want to review.
I would recommend this to a friendBest Cams yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked these up at our Florida home and pointed them out the window so we could see construction of our pool. It was great knowing and seeing the progress. I check them daily when I am not in Florida
I would recommend this to a friendGreat camera with very good resolution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this camera was bought as a baby monitor, great camera with very good resolution, you can talk to your baby, and subscribe for video history we also use it to check our house when we are on vacations
I would recommend this to a friend- Pros mentioned:Camera quality
Great Picture/Poor Nest Integration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has a great picture but I was disappointed that the camera which has the ability to detect motion does not communicate with my Nest thermostat to turn off the away status when I am home.
I would recommend this to a friend Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera for my puppy. I wanted to check in on what he's up to during the day. The talk feature is great if you want to call him. I love this camera. Will buy more for other rooms!
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I figure I would catch up on my reviews. Had this cam for over 2 years. Works perfectly! No issues. Supper happy and user friendly. Highly recomend.
I would recommend this to a friendBest cam out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one and loved it so much I bought this as a gift. She loves it too. Best in the market especially with it having a built in speaker that allows you to speak into from your cell phone.
I would recommend this to a friendGreat security cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Easy to install. You do not have to mount them if you have something to sit them on (cabinet or window ledge). Gives a good view of the area you are monitoring.
I would recommend this to a friendComplete RUBISH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much time wasted on setup. I've tried 2 different emails, a Mac, An S6 Android, Windows 7 PC- all which do not receive their silly email verification. Get your act together! At $200 I expect better. Returning dud tomorrow.
No, I would not recommend this to a friendThis is my 5th or 6th one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great but I wish they would automatically turn away when turned off so we know Big Brother Google isn't watching us when you think they aren't.
I would recommend this to a friendnest cam security cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These security cameras were bought to help with security for a family living near Chicago and they are perfect and working as they were bought for.
I would recommend this to a friendhate subscriptions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get a subscription to keep and access to video footage. Great hardware, and I like that it comes with a magnet on the mount.
No, I would not recommend this to a friendGood product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have about 10 of these spread out across locations, good cameras. The resolution is good but not amazing.
I would recommend this to a friendEasy to use, high resolution camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use these cameras for troubleshooting and security at our facility, and they work great! High resolution and easy to set-up.
I would recommend this to a friendInteresting smart gadget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me monitor home from mobile phone when I'm alway. Also able to transmit sound. Interesting and useful.
I would recommend this to a friend