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Customer reviews

Rating 4.6 out of 5 stars with 35 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great video and audio. Do you like subscriptions?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing the Google Nest Cam Indoor was very straightforward. Inside the box is the camera (this thing is hefty for its size and feels like it’s forged from a single steel billet), a 10-foot USB-C power cable (hard-wired), power adapter, wall anchors and screws, and a quick-start guide. Packaging is clean and minimal and completely recyclable. Setup couldn’t be simpler: Plug it in using the included AC adapter, open the Google Home app, and follow the prompts. Easy. Camera placement is limited only by the presence of the power cord. It must be within 10 feet of a wall outlet, and I’ll have to get creative to properly conceal the cord. The Google Nest Cam Indoor can be placed on a table, windowsill, shelf – wherever – and it can also be wall mounted. I have currently placed the camera on a bookshelf in the office. The 2K HDR video is impressive. Colors are accurate, even in low light. Motion is smooth (I noticed no stutter or lag), and the field of view is wide enough to cover the entire room without distortion – though I do note a bit of a fisheye effect. Night vision is outstanding with illumination provided by two infrared LEDs. Yes, the night vision is black and white, but it is easy to identify faces and make out details in little or no light. The LEDs have sufficient range to view the entire office (about 15’) with the lights off. Audio is full-duplex, and it works well. I tested the two-way talk feature with my wife, and it was like using a walkie-talkie with a built-in mute button. Again, no lag, and speech is easily intelligible. Solely based on the function and quality of the audio, I’m contemplating upgrading our video doorbell to Nest. The camera’s built-in intelligence seems pretty cool. Documentation indicates it reliably detects people, pets, and motion, and it can send alerts. With Gemini integration, you can ask plain-language questions and get relevant responses complete with summary and pertinent video clips. Unfortunately, the camera is currently on a shelf in my home office where there is minimal activity. My plan is, come springtime, to set it up in the sunroom where it will have adequate shelter (it is an indoor cam) and a view overlooking the back yard and pool; it’s going to be awesome for monitoring activity. If you’ve ever used the Google Home app, getting to know your Google Nest Cam is very intuitive. Everything works just as you expect, and the interface is clean and easy to navigate. Here is my only complaint: Functionality is hobbled without a subscription. There are no event alerts (people, pets, cars). You’re limited to 3 hours of event video previews. No full video history. No continuous recording. To unlock the full feature set – like 30-day (Standard) or 60-day (Advanced) event history, facial recognition, and 24/7 recording – you’ll need a Google Home subscription, currently either $10/mo. or $20/mo. It’s not outrageous, but it’s a little disappointing. I wish more of the camera’s capabilities were available out of the box. The camera picture and sound quality are excellent. Build quality feels solid. It has a pleasing, unobtrusive design. The performance is top-tier. If you’re already in the Google ecosystem and don’t mind the subscription, this is a fantastic indoor security solution. Overall, the Nest Cam Indoor delivers sharp, colorful video with super-simple setup. Just be aware that full functionality resides behind a paywall. If you’re okay with that, it’s a great addition to your home.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Simply perfection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to home cameras, there are Nest Cams, and then there’s everything else. I’ve been a big fan of Nest since before Google acquired them, and I’ve been consistently impressed with how Google has continued to improve both their quality and reliability. My first Nest Cam purchase was back in 2015, when my son was born and we wanted to use it as a baby monitor. Ten years later, that same camera is still plugged in, still working, and the video quality looks just as good as the day I bought it. That reliability alone says a lot. However, this new Indoor Nest Camera takes everything up a notch. The video quality is dramatically better, and it comes with several new features that make it a real upgrade. One of the biggest strengths of the Nest ecosystem is how seamlessly everything works together. The thermostat, temperature sensors, doorbells, and cameras all communicate for a truly connected home experience. When paired with a Nest Aware subscription (now called Google Home Premium), which stores cloud history for an unlimited number of cameras, you get a ton of extra functionality that’s actually useful in day-to-day life. One of my favorite Nest features has always been continuous recording. It lets you scroll through an entire day (or week) to see what happened, rather than just relying on short event clips. When my son was a baby, that feature solved more mysteries than I can count. We used it to find lost toys, check in on him at night, and even caught moments like his first steps, all because Nest records continuously. Most home cameras only record short motion clips, and once you’ve used full-day playback, it’s hard to go back. This Nest Camera also includes automatic night vision using infrared lights, and the results are outstanding with the higher video quality. The night-time clarity is noticeably better than my older model. Probably my favorite new feature, though, is the integration with Google Gemini AI. As soon as I added the camera to my network, I was prompted to enable it. Now, instead of vague alerts like “Animal seen in den,” I get specific notifications such as “Kittens playing with toys in den.” These events are also tagged in the app, so you can easily filter or search across multiple cameras. The camera comes with a wall mount, which is especially helpful if you’re using it as a baby monitor. It’s flexible and easy to position exactly where you need it. Areas for improvement: While this model is wired, I’d love to see a small backup battery added in future versions to keep it running through brief power outages or surges. I also miss the timelapse feature from the original Nest app, which hasn’t made its way into the Google Home app yet. After trying so many different home cameras over the years, Nest continues to be my favorite. My original camera has outlasted every other brand I’ve tried, and this new model appears to be even higher quality, with better integration, and smarter features. You'll be hard pressed to find another camera line this polished and reliable, especially when paired with the Google Home Premium subscription.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent video quality and nice Gemini AI feature

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Cam (indoor, wired, 3rd generation) is a fantastic home security and monitoring camera. The camera design looks modern and has pleasant aesthetics that make it look like it belongs in my home decor, without looking obtrusive or out of place. There are many colors to choose from such as snow, hazel, and berry. Elegant design and loaded with Google's Gemini AI features. This camera has a very crisp and precise 2K (2560x1440) video quality for both daylight and nighttime video playback. Make the most of this camera and it's capability with a Google Home Premium subscription that will allow for video history playback, detailed notifications, and AI feedback. The Gemini capability will give you a recap and summary of the events that took place in the camera's viewing area and get you up to speed on the activity. Hours of video content summed up in a short concise recap to give me the ability to know if I should dive into finding a specific event or if the day was a non eventful day. The monthly subscription to the Google Home plans is a fee associated cost but you'll get one month of access with the Nest Cam for the first month of usage. The Nest Cam works well on my Apple and Android devices with the Google Home app. The video playback is great to watch with high detail and vivid colors. The zoom in and cropping ability works well to be able to see the details of what's happening in my wide and tall field of view. The Nest Cam indoor is also made with recycled materials so it is a bit more eco friendly and that's a win in my books. Being able to use this Nest Cam with it's provided base or to wall mount it is very easy to do since the installation components are included. Two way audio works effectively well so I can communicate with my guest or intruder on camera in real time. Night vision in this camera allows for 15 feet of illumination and has 2 high powered 850 nm infrared LEDs. Included in the package is a 10 foot power cable with a USB-C connector for the camera. Overall the Nest Cam indoor wired 3rd gen is a fantastic tool for home monitoring. It’s easy to use and navigate for all my family members. The Gemini AI features incorporated into this make this a smarter camera for today and for the future.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    AI features not quite ready for Primetime

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Indoor Cam wired 3rd gen is more than just Google’s next iteration of their smart camera. The 3red gen indoor Nest camera comes equipped with upgraded specs and Gemini capabilities. So, what’s new for the 3rd gen edition? 1. The Nest Cam 3rd Gen comes equipped with a 2k (2560X1440) sensor that’s an upgrade from 1080p. 2. The field of view has been increased from 135 degrees to 152 degrees. 3. The event-based previews have been increased from 3 hours to 6 hours’ worth of history. 4. New color options for the 3rd Gen 5. Nest Aware has been replaced with Google Home Premium. There are many manufacturers with smart cameras however, Google has integrated Gemini in the software which sets them apart from the competition. After spending some time with the new Nest Cam indoor, I’ve come to the conclusion that it’s not about the hardware at all. I’ve spent most of my time getting comfortable with the software surrounding the Nest Cam. For this reason, I have some thoughts on the Nest Camera 3rd Gen, and Google Home Premium Standard/Advanced. Nest Cam 3rd Gen Google kept the same design language and upgraded some parts of the Nest Cam. Night vision mode incorporates infrared LEDs and displays awesome picture clarity. The field of view is massive and the resolution of the image quality is on point. I don’t have any complaints surrounding the camera itself. The only issues I have, is most of the best features are locked behind a paywall. The best features require a yet another subscription. Google Home App Using the Google Home App has vastly improved from years past. I don’t mind managing all my devices from the Google home app now. The app has been refined and it’s less clunky. All of my favorite devices are right on the home screen of the Google Home app which allows me to access them quickly. Google Home Premium and Gemini – Although the concept is pretty cool in theory, the AI features aren’t ready for primetime. I currently subscribe to Google Home Premium Advanced which is Google most capable plan. The 60-day event and 10 days of 24/7 video history are nice to have. The familiar face alerts do not work consistently. I have several family members saved and it either doesn’t recognize the people I have saved, or it may think it’s another family member all together. The daily summary within Gemini is pretty cool as well, but most of them are marred with incorrect statements. I continue to provide feedback within the Google Home app to get some of these issues rectified daily. Having the ability to have Gemini scrub through footage for specific events is awesome while using the summary feature, it’s just not reliable yet. Most of the descriptive notifications work as intended however the familiar faces really suffers at recognizing saved faces. I can’t recommend paying for the Advanced subscription until Google irons out the issues that I have mentioned above. Once those issues are ironed out, the Nest Cam 3rd with Google Home Premium will be well worth the cost of ownership.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Google Addition

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Google ecosystem and all of ways that it intergrates all of my Android, Chrome, and general Gemini products into my daily routine. The Google smart home and smart things apps help my keep everything in a neat and manageable package. That being said, I love how my security cameras are a part of that interface. The Google Nest Cam 3rd Gen is great and easy to set up with my smart home( Home) app. Just make sure that you've got your wifi on your phone during the set-up process and you'll up and running in no time at all. If you've got a Nest Hub, this makes eveything feel like it comes together in your own command center.The camera comes ready to go with a very long power cord and something I never quite expected( sadly), a power brick. The thing is, they didn't need to package it in the box since there's a type C plug at the end, which could pretty much find a female port almost anywhere in the house. But it's there.YAY! There's also tools for wall mounting, if you'd like. Ichose to just post mine upright. Follow the instructions and save that QR code sticker, fr later on. You never know when you'll need it again. And believe me, you will. It works great. And that's more than acceptable. It's a great way to keep an eye on your office tech when you're on the go.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great update to an already great camera!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Nest doorbells and cameras for quite a few years now. I have a wired Nest doorbell in front, and a battery Nest doorbell on the outside of my garage. I also have a Nest Indoor camera in my garage, and one in an upstairs bedroom overlooking my driveway. I found the Nest ecosystem to be reliable with great video quality, and good night vision. I love the peace of mind being able to see inside my garage while i'm away, making sure my door is closed, etc. I also love having a camera overlooking my driveway so I get notifications when somebody stops by. These new 3rd gen model took everyone I loved about my existing cameras, and added higher resolution. I decided to put this camera in my upstairs bedroom overlooking my driveway, just because it requires a wider shot and higher resolution to see what cars are outside. My front door is on the other side of the building on my townhouse, so most everyone just comes in through the garage. I have attached a screenshot of my driveway view so you can get an idea of the video quality. This is a live video video feed, and I just took a screenshot of it. My old cameras still work fine, but I really like the added resolution of these new models.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Bulky camera with an eye for detail.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Mounting is a pain: The camera's shape is familiar, but the way it mounts stinks. You can't swivel it much, so whether it's on a wall or a shelf, it usually points down, not straight out. -Rotation is limited: Forget about mounting it on the side—you can only rotate the image 180 degrees (for ceilings), not 90 degrees. -Picture quality is sharp (mostly): The camera sensor is great. During the day, you can zoom in and actually see people's faces outside. Inside, the colors are pretty accurate, and it's nice and sharp. -Night Vision: Night vision outside requires the camera to be outside or there will be too many reflections. Night vision inside gives a decent picture due to the infrared LEDs. -Wide-angle lens has distortion: It gives you a great view of a large room, but the full image looks a bit stretched or distorted until you zoom in. -AI features are good: The face detection works really well, so you can tell it which faces are "friendly" to stop getting annoying alerts. -Installation is annoying, but quick: You have to use the Google Home or Nest app, sign in, and agree to their arbitration policy, which means no class-action lawsuits. That's a lot of trust you're putting in Google for a device that collects so much info. Once you scan the barcode, you're pretty much ready to go. -Overall feeling? Disappointed: I appreciated the older Nest camera's small size and flexible mounting. This new one is bigger, the mounting is terrible, and the corporate policies are worse. Even though the sensor is sharp, the rest of the problems make it hard to recommend. This is definitely a step down.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your feedback with us on the Nest Cam Indoor (Wired, 3rd Gen), Dan0Sterling. Your input is valuable to us and we’d appreciate it if you could share more with us — when you get a moment, here’s a survey to fill out: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Absolutely Love My Nest Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is super awesome! The video quality is crystal clear—day or night—and the motion alerts are spot on. I love being able to check in from my phone anytime; it gives me total peace of mind whether I’m at work or on the go. The setup was ridiculously easy, and the app is super user-friendly. What really impressed me is how sleek and modern it looks—it blends right in with my home decor instead of standing out like some bulky cameras do. I also love that it picks up sound and lets me talk through it—perfect for telling my dog to get off the couch when I’m not home . If you’re thinking about getting one, do it. The Nest Camera is reliable, stylish, and makes home security feel simple and smart. Definitely worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid upgrade!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI additions are a nice touch, and finally 2k clarity!! What took so long, Google? Cam seems to be faster, and previews are instant! Form factor is the same, so if you're replacing the previous version, it will blend right in! Ability to clearly identify packages, and even the shipper, or animal or items is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New version Google Nest Cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I am liking this camera. I up graded from the previous camera. The picture seems very clear. It recognizes faces clearly. I have not upgraded to the $20 a month monitoring package. I am not sure if it is worth it. All in all I do like this new version and f the Google Nest Cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Google Nest Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd new camera that I have purchased from Google Nest Cam. This camera works very good. The picture is very clear and it recognizes faces very well. I think it will work a lot better if I sign up for the $20 monitoring package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly impressed with the upgrades that were made to the picture of this camera. A step in the right direction by going to 2K, looking forward to seeing when they will go to 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visual clarity is quite a nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution bump, while not huge, is definitely noticeable. I dont like the 2K marketing, as it sounds disingenuous, but it does produce a fairly noticable better picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable camera. Built in AI recognition features are really impressive. Would recommend. I ended up getting 7 of them plus a doorbell camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outdoor cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great camera - it's responsive, reliable, and provides good resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Does exactly what you'd expect. Pricey compared to similar indoor cameras of this quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play easy to connect to google home app great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, nice picture quality, haven’t tried ‘gemini’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera you can see it clearly you’re surrounded area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to 2k and great new color, integrates well with Google Home

    I would recommend this to a friend
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