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Customer reviews

Rating 4.8 out of 5 stars with 184 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention that the video quality of the Nest Cam Indoor is fantastic. Users also find the camera quite easy to set up. Additionally, the design of the camera is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-184 of 184 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Nice camera but expensive to use its functions

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first indoor camera. I have half a dozen outdoor cameras. With this camera you get Google Gemini capabilities. More on that later. This camera records full 2K color video night or day. The camera has a full 2K 152-degree diagonal view as opposed to the previous version’s 1080P 130-degree view. This camera requires a Google Home Premium Subscription. It is simple to connect to your Google Home Network and once you do, Gemini gives you lots of power that you didn’t have before. You can get daily summaries of everything that the camera sees throughout the day. You can go back to see what you missed. The screen shows 10 second previews for up to 6 hours of activities. The videos will have Gemini generated detailed event descriptions. You can zoom in on the videos to see what is important, and crop out what doesn’t matter. The camera also has the ability to do continuous recording as opposed to just event recording. Gemini allows you to automate tasks by just talking to the application. You could for example tell Gemini to “Set the inside camera to continuous recording whenever nobody is home.” Gemini will then write an automation that sets the camera to continuous recording whenever there is nobody home and you are in away mode. The fact that it creates detailed event descriptions allows you to use plain language searches. You can for example ask it “Which of the dogs ate my shoe?” and it will bring up videos that show your dogs eating a shoe. Overall it’s a nice camera. The resolution is much better than the previous version and the integration with Gemini makes it a lot easier to use. My big complaint is that fact that in order to use the new Gemini features, you must be a subscriber of Google Home Premium. It can only store up to 6 hours of clips and many of the features require that subscription. They offer 2 versions, Standard and Advanced. Standard costs $10 per month or $100 for a year and Advanced costs $20 per month or $200 per year. That can be a significant cost to factor into your purchase. While I have been a big Google Home user for a number of years, I personally feel that the price of integrating Gemini is higher than I am willing to pay. As a result, I don’t recommend this camera.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, SciFiFan. We’re glad you’re liking the new features on the Nest Cam Indoor (Wired, 3rd Gen). That being said, we hear your concerns regarding Google Home Premium. While you don’t need the subscription to use the device, having it unlocks additional features such as continuous video recording, person detection, and more. Here’s a link with more benefits: https://support.google.com/googlenest/answer/9233159?hl

      Don't hesitate to reach out to us with any additional questions: https://support.google.com/googlenest/gethelp madebygoogle

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    A no-brainer upgrade for existing Nest Subscribers

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the hardware design of this camera. The camera mount is designed to work on either a flat surface or be twisted to support attaching flat against a wall while still allowing vertical and horizontal adjustment of the camera. It’s a fantastic design that requires no assembly. The 2K camera with HDR provides up to a 6x zoom capturing an excellent amount of detail for such a small device. 
On the software side, connecting to Google Home took a few seconds, and a new Cameras section appeared in the Google Home app with a thumbnail view of the live feed from the camera. Tapping it reveals a split screen navigation with the camera image on the top of the screen and a recent clips history below. The past clips default to a view telling you what you are looking for with a timestamp and a clip length followed by a looping fast video playback of the each clip. I love that the clips automatically fast play, giving me an almost instant understanding if the clip can be ignored or if it needs to be played back for a more detailed review. If you don’t like it, there’s a toggle switch to go to a traditional static timeline view without the auto clip playing. The software experience is easy to navigate and simple to use as long as you are currently using Google Home for your Smart Home. Where I start to get frustrated is that Nest continues to be a closed ecosystem where paid subscribers get great features, but the device is handicapped unless you subscribe. There’s no local storage on this device and no method to bring your own storage. I run Home Assistant and this device can not be brought into Home Assistant without first playing Google a fee to access the API’s and even then the cameras are not able to use my existing storage servers. Instead Google offers 6-hour video preview without a subscription, or moving up to Google Home Premium gets you 60 days of history. It’s only with Google Home Premium Plus subscriptions that you get access to continuous video recording, but archiving is only good for 60 days. Bottom line: if you are already a Google Nest User with a subscription, this is a great camera to upgrade to.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, vortex0007. We appreciate all your feedback that you’ve provided us. It’s important for us to know how we’re doing — when you get a second, here’s a survey to share more about your experience: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Camera review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite responsive device. Setup was a bit challenging but can be completed. Don’t trash anything…what is a sticker covering the camera display is a QR code needed for setup. Hold onto instructions and the box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't add to home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pain in the butt to set up. I tried adding it half a dozen times to my Google home and it gets stuck out can't find device or doesn't connect once added.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, DanielN. We’re sorry to see you’re having trouble adding the Nest Cam Indoor (Wired, 3rd Gen) to the app — we understand how frustrating it can be. We’d be happy to look into what may be happening and get your device up and running. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle