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Customer Ratings & Reviews

Model:
NC2100ES
SKU:
5451208

Customer reviews

Rating 4.6 out of 5 stars with 4211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Nest Cam Outdoor security camera's superior camera quality and ease of use, finding installation straightforward and night vision excellent. However, some users experienced connection issues and noted the relatively high price. Concerns were also raised regarding battery life and the necessity of a paid subscription for cloud storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,211 reviews
  • Rated 5 out of 5 stars

    Great starter camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my elderly aunt. So can see who's approaching her door and get a head start moving to the door to open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and I was able to purchase this product at a good price from Best Buys

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know things are not always perfect, but when someone tries to break into your home and the camera doesn't detect the person's motion from 10-15ft in front of it, it's sad (for the cost and what's advertised). When a camera doesn't detect or alert you for simple things, like a person going back and forth while cutting the lawn, its sad. Situations like this when it doesn't detect the people that aren't being sneaky (in my case, and the person that was sneaky) happens all too often smh. Those are my experiences with this camera, to me it lacks, motion detection and alerts/notifications. I thought this would give me some kind of peace of mind, but not at all reliable enough to do so. But I will say the video quality is excellent, even at night.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ricky,

      Thanks for sharing your feedback on Nest Cam Outdoor. We're are truly sorry for this unpleasant experience. We understand how frustrating it can be when your product doesn't work as expected at such a critical time..

      We'd like to know more on why your Nest Cam Outdoor wasn't able to detect this activity, so that we can help accordingly. In the meantime, we can suggest the steps below to make sure the issue wasn't due to external factors:
      - Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality.
      - Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
      - Use the Nest app to zoom and enhance and crop out surfaces or objects that may be causing glare.
      - If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
      - Move nearby objects that may be reflecting the infrared light.

      If you're willing, please reach out to us to take a closer look at your case. You can contact us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Nest cam 2 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for cams, bought Arlo initially. While Arlo had some nice features, nest has blown it out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't tested how this camera performs over time but I have mine in a restaurant walk in cooler at 40 degrees and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camaras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and night light is camara are awesome. I like that they are not bluetooth but with electric current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST is always approved in my book.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEST products never disappoint and always work flawlessly for what I need them for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor security camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine product! Wi-Fi based connection is really convenient. Highly recommend this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Daylight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for daylight monitoring, night vision is okay but poor when zoomed in. Push to talk then push again to listen slow, by the time you push to stop talking the other person has already replied and you missed it. I have KASA cameras and for free I can review recorded videos at least two weeks in the past, no fee and download as well. So I don’t think I will pay the $6.00 a month for that service.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lancaster,

      Thanks for sharing your experience with us. We appreciate your feedback as it helps us keep improving our products and services.

      We recommend you to try some steps below for the delays you highlighted:
      1. If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Nest app, and then re-open only the Nest app to view your video.
      2. If the delay is 10 seconds or more and it happens after you’ve been watching video in the Nest app for a long time, re-load your camera’s feed: navigate back to the Nest app’s home screen and tap on your camera again to refresh the connection.
      3. The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. If you’re using an extender in your home, connect your camera directly to your Wi-Fi router to help reduce the delay:
      - from the Nest app home screen, tap Settings
      - then select Home info and
      - then choose Home Wi-Fi help and then
      - Select your camera and then Update settings.
      - Be sure to pick your Wi-Fi router and not the extender.

      We also suggest making sure your Wi-Fi network has sufficient bandwidth to accommodate the data transfer from your Nest camera. A minimum of 2Mbps network bandwidth is needed for an effective streaming experience.

      We'd love to assist you further to learn more about what is going on regarding the Talk and Listen feature of your Nest Cam Outdoor and improve your experience. You can always rely on us for your support needs if you can reach out us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a camera that worked with my existed home automation and this works flawless with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Reliable Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I have three of them getting every angle of my home. They have great resolution, and stay connected well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest camera - now I have complete coverage around my home - and I got it on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to see what my dogs are up to in the back yard and what they are barking at at night. The night picture is pretty good, but the daytime is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good viewing angles and easy to install. Just make sure that your WiFi is fast and also close enough for the camera to work properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like them, buttt...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cameras very much but it does suck how cheap nest is and unless u have monthly premium, you are just getting a camera with a sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera UI

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video camers to monitor our outside of our house when we are sleeping or gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition our home security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition our smart home security system. I can see what is going on outside of our home when we are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first started with the Nest thermostat, then went onto the Smoke/CO2 detectors, then the indoor cams....now the outdoor cams!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Nest Cam is a great product for home security. It provides peace of mind whether I am away from home or at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera work like a charm would Recommend it to anybody that would like to have a camera in their home

    I would recommend this to a friend