Customer Ratings & Reviews
- Model:
- NC2100ES
- SKU:
- 5451208
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Nest Cam Outdoor security camera's superior camera quality and ease of use, finding installation straightforward and night vision excellent. However, some users experienced connection issues and noted the relatively high price. Concerns were also raised regarding battery life and the necessity of a paid subscription for cloud storage.
This summary was generated by AI based on customer reviews.
Google Nest Cam Outdoor Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a 2 pack out door camera and we can only get one camera to work. I have been chatting with a google rep for 2 hours to see if I have a faulty camera.
No, I would not recommend this to a friendHmm?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke after about a year of being outside under the awning of the roof. Worked good until it broke
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JohnM,
Oh no! Thanks for bringing this to our attention. We're sorry to hear of your unfortunate experience.
Your Nest Cam Outdoor comes with a 2-year limited manufacturer warranty. In order to help you in the best way possible, we'd love to know more about what happened to your Nest Cam Outdoor. Please feel free to reach out to us by visiting: https://support.google.com/googlenest/contactflow
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pure Junk. Didn't last 2 years outside. Cords don't hold up. Don't waste your money on these
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KC2019, thanks for sharing your feedback. We're sorry to hear about the inconvenience your Nest Cam Outdoor has caused you. We would like to know more about this issue so we can improve your experience. Your Nest Cam outdoor comes with a limited 2-year warranty from the date of purchase. If you’re willing, you can reach out to our support team and we’ll do our best to help. Here’s the link: https://support.google.com/googlenest/gethelp
Not what we expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to keep them connected to the internet the signal kept dropping so we had to return.
No, I would not recommend this to a friendNo one told me I would be paying 130.00 dollars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not told I would be charged 130 for this piece of junk. No installation no.nothin I dont want this crap
No, I would not recommend this to a friendNest Camara
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product, you need to have a very strong wifi network for them to be used completely fine.
No, I would not recommend this to a friendBuyers Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had these cameras mounted and they just completely stopped working after just 1 month. Impossible to get a call back from Nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest Cam and we'll be happy to look into this with you to see how we can assist if you can reach out to us through one of our social media channels and mention this review.
Nest.com/help
image lag in the camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the camera is okay but the picture is stuttering, no smooth picture, i had to return
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Przemo, thanks for sharing your feedback. We’re sorry to hear that your Nest Cam Outdoor didn’t work well for you, and that you had to return it.
Video quality issues are oftentimes related to spotty connection or weak signal, we suggest checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network.
Meanwhile, the camera’s video quality settings can be adjusted to have sharper and more detailed footage which uses more internet bandwidth.
- On the Nest app home screen, select the camera
- In the upper right, tap Settings.
- Tap Quality and bandwidth.
- The leftmost option labeled Low uses the smallest amount of bandwidth.
If you’re willing to try the Nest Cam Outdoor again in the future, we’re always available for your support needs. You can reach out to us anytime here: https://support.google.com/googlenest/gethelp
Camera only 30 days old and keeps going out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with quality of camera keeps going out. does not pickup cars or people in my drive way! Sucks
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MaryM,
We appreciate you for sharing your experience with Nest Cam Outdoor and we're sorry to hear it's not a positive one. But, we're here to do our best to help resolve the issue for you.
Google Nest cameras and Google Nest Hello look for changes in sound and motion so they know when to send a you a mobile notification or an email.When your camera or video doorbell detects activity, it can send an alert to your phone, tablet, or email. Your camera will also add an activity marker to your camera's Sightline in the Nest app.
If you see activity markers in the your camera's Sightline in the Nest app, but you don't receive any alerts or notifications about such activities, you may need to change notification settings in the Nest app and your phone.
If you don't have any activity marker in your camera's Sightline even though there is activity, then please feel free to contact us, so we can isolate the issue and help resolve it together here: https://support.google.com/googlenest/answer/7072407
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't buy the annual purchase for the NEST aware its not worth the money. The camera is worthless after the 30 day trial.
No, I would not recommend this to a friendHorrible design.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thief walks up, unplugs from outside outlet, waves, detaches camera and steals it.
No, I would not recommend this to a friendNeeds plug outlets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older home. No electric outlets up by the roof eaves. Had to return for they sold me wrong cameras.
No, I would not recommend this to a friendReturned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only are the prices for these products ridiculous you have to pay monthly for them. Returned for Arlo
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Our Nest Hello and other Nest Cams do not require any type of subscription to receive motion and sound alerts, or to view the live stream 24/7. If you'd like 24/7 video history, that would be when Nest Aware would be needed. Full details about Nest Aware can be found here: https://nest.com/support/article/What-do-I-get-with-Nest-Aware-for-Nest-Cam
10$ a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have to make it clear that after first month you loose most features if you don't pay 10$ per month for each camera.
No, I would not recommend this to a friendOnly one worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I was setting up the cameras only one worked and the other one won’t even turn on.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Gilberto,
Thanks for sharing your feedback with us. We're sorry to hear one of the cameras has an issue.
If you haven't already, please feel free to contact us in the following support link, so that we can take a look and work to resolve it together: https://support.google.com/googlenest/contactflow
DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! These were hacked by my drug dealer neighbor! DO NOT BUY!
No, I would not recommend this to a friendNo recording without a paid subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited until I realized they don’t record unless you pay $5 per month, per camera.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return it, it was not able to work in our home we ended up paying ADT to install cameras for us
No, I would not recommend this to a friendsecurity cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when you buy this since they will not install in homes with high ceilings. I had to return
No, I would not recommend this to a friendExpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a monthly fee. If you are not going to subscribe don't bother to buy it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .You can find further information on Nest Aware subscriptions in the following articles:
https://nest.com/support/article/What-do-I-get-with-Nest-Aware-for-Nest-Cam
https://nest.com/support/article/How-to-purchase-Nest-Aware