Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 10951700
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Pros mentioned:Ease of use
Great gift idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a gift for my parents, they love it and very easy to use and install
I would recommend this to a friend - Pros mentioned:Video quality
Spectacular
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is everything I was hoping for. Also added a Floodlight camera and they are great in tandem.
I would recommend this to a friend - Cons mentioned:Connectivity
Constant Disconnections
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:
1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.
Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727
We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp?
- Cons mentioned:Compatibility
Only one issue…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd gen no longer works with the Nest app. Only through Google Home. Disappointed in that.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jake. Thanks for sharing your feedback on the Nest Doorbell (wired, 2nd gen). We hear your concern about using the Google Home app. We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If support is needed, please let us know here and we'll do our best to help provide a better experience for you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very essy to install. Great product that works perfectly with all my other Google cameras & hub
I would recommend this to a friend - Pros mentioned:Video quality
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to wire up with the instructions. Video looks good and notifications work well
I would recommend this to a friend - Pros mentioned:Ease of use
Super product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product and its easy to install with setup guide.
I would recommend this to a friend - Pros mentioned:Video quality
Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Generation is a huge upgrade from 1st gen. Picture quality and communications work so much easier.
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product have just some issues to get notifications on my phone but works good
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Alex. Thank you for sharing your review on Nest Doorbell (wired, 2nd gen). We're glad to hear that you're having a good time with the device. The notifications in the Google Home app are set to off by default. You won't receive alerts about activity in your home, such as if a camera detects motion or if someone has rung the doorbell. If you've already turned the notifications on and the issue still persists, then we recommend reaching out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Good upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good upgrade over the 1st generation doorbell camera. Easy install. Color options.
I would recommend this to a friend Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original and the 2nd generation is great. On thevold generation sometimes my bell would work and sonetimescit wouldnt. I recommend this product. Its slim. I purchased the all white. Its great.
I would recommend this to a friend- Pros mentioned:Ease of use
Not the best design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this doorbell Oct of 2023 .. at first I liked it but now it’s Jan of 2024 and it’s been a headache.. it was an easy install but every time my power goes out or I have to reset my WiFi the doorbell goes offline and I ave to unscrew it from the wall mount just to press the reset button, so it can reconnect… it’s annoying because I have to use the special Allen wrench, the notch is close to the wall where you can’t make a full turn so it’s a bunch of little turns to get the screw out to wiggle the doorbell out of place. Use something small to press the reset button, then put it all back together. I have the battery doorbell as well and I don’t have this problem, it’ll automatically connects when the Wi-Fi connects back.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, BrittBee. Thanks for sharing your feedback with us. We hear your concerns about the connectivity of your Nest Doorbell (wired, 2nd gen). We’ll share this information with the right team to work on improving our product’s usability, reliability and use of various features. Meanwhile, if help is still needed, or if you run into any concerns around the functionality of the doorbell, let us know here and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and works great with the Google Home app, definitely recommend. Nice security feature for your home.
I would recommend this to a friend Tried the competition, came back (to Google) Home.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When subscription costs rose on the OG Nest doorbell, our home went on a multi year trial and error quest to find a suitable non-subscription/cheap and trustworthy replacement. Especially given the recent Eufy breach of trust - I'm extremely glad to have only tried their product for a short while. Using this latest wired version of the Google Doorbell without a subscription gives me 99% of the features that I want, and it's reliable by factors of magnitude more than the competition for the price.
I would recommend this to a friend- Pros mentioned:Overall performance
Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a few weeks so far so good. Wish it carried over easier from Nest
I would recommend this to a friend - Pros mentioned:Video quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and clear view of my front door. I love the app and how easy it is to use.
I would recommend this to a friend - Pros mentioned:Installation
Great doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell! Installation was easy as the instructions gave a great step by step guide.
I would recommend this to a friend - Pros mentioned:Ease of use
Know who/what is at your front door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that was not difficult to install. Integrates with all the other Google products we have.
I would recommend this to a friend Nest Doorbell Wired
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have doorbell! Excellent video resolution. And excellent motion detection!
I would recommend this to a friend- Pros mentioned:Video quality
Great Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very easy and the picture and sound quality is amazing. Using the Google home app is seamless. Highly recommend
I would recommend this to a friend