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Customer Ratings & Reviews

Your price for this item is $110.90
The comparable value price is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 436 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 436 reviews
  • Rated 5 out of 5 stars

    Just works if you already in the Google ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly clear camera. It takes a little while to get your ‘zones’ set up in the app so you don’t get an alert for every car that drives down your road. I love being able to talk with people at the door when we’re not home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video is good but viewing angle could be more wider. Installation process was moderately easy. Instructions in the box was a link to a video of instructions. Overall its a good product to upgrade your home to “smart”

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Justin, thanks for sharing your feedback on Nest Doorbell (wired, 2nd gen). We're glad that you find its video quality good, and we hear your concerns about having a wider viewing angle. We've taken note of your feedback and we'll certainly take this into consideration when working on new features with our products and services. Meanwhile, you might want to try using the wedge for a better camera view. You can install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place. Test the doorbell to make sure it is securely mounted. Please see this help article that includes video installation: https://support.google.com/googlenest/answer/10732535

      For other support concerns, please let us know anytime at the following link and we’d be happy to help: https://support.google.com/googlenest/gethelp"; Nest

  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t going to be easy to get power to the location I needed so this works for me. Does a good job. Battery lasts several weeks easily as long as you are only checking it for people and not every movement detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t take long to set up. Screws are small and we dropped one into the wall but it still holds on tight the eay we modified it. Rings the existing door bell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 percent better than battery doorbell better video and even though you can power the battery one it does not work on ac and will not keep battery charged if you are viewing camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Bell and Best Buy Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and the product works better than described

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been thinking about my doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and synced up easily. Works very well, I did have to replace a transformer, which was also easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Disconnections

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:

      1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
      2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
      3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.

      Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727

      We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    Decent doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nicer to have better resolution. The connection to the Nest Hub is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video. I capture all the people that comes to the front door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell; easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to replace my 1st Gen doorbell. Was easy to install and now, I have a working one! Let's hope it lasts another many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind bought to you by Google Nest doorbel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security it provides my family and I. We know what packages are delivered and who comes to the front door! You wont regret this purchase! Google is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it works as advertised. Definitely recommend the professional installation, that saves a lot of time and hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uograde your home security with a doorbell camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a wired doorbell camera... no need to worry about batteries running low, and the pictue quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gen 2 even better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 1st Gen version of this and it was great. When I bought a new house, I decided to install this again. Wow the Gen 2 version was even better. Love the face recognition and animal alert. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell cam with good daytime and night time resolution. Though requires a subscription if you want more than 3 day notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sense of security with a clear picture of who's approaching your front door. Also good that I can interact with who ever rings my doorbel or on my front porch. Easy to install! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality this camera has and the notifications aren’t delayed like I experienced with other cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works flawlessly with the Google home app...wished it would work with the Nest App though....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great visibility and it uses our existing chimes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and connect to our existing doorbell chimes. The camera view is wide and clear, day or night. Microphone works well for two-way communication too.

    I would recommend this to a friend