Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 447 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 447 reviews
  • Rated 5 out of 5 stars

    Great product installation not so much

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is amazing! Installation not so much. Killed my doorbell so I had to buy a new one. It hasn't been the same since. Told me it was bc my doorbell was old, it worked perfectly before he installed it, but now not at all.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for choosing Nest Doorbell (wired, 2nd gen) for your home. We're sorry to learn that you're experiencing some difficulties with installing the device. We want to know more details about the installation so we can help you with troubleshooting steps that may improve your overall experience with the device. Please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Definitely my choice across the board

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best video doorbell. Facial recognition compatible with the Google home system makes everything easy. Video quality for doorbell is great as well as the night vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest door bell cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, I love all the smart features that are packed into it and I love how well it integrates with other Google products and with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works if you already in the Google ecosystem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly clear camera. It takes a little while to get your ‘zones’ set up in the app so you don’t get an alert for every car that drives down your road. I love being able to talk with people at the door when we’re not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guest Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the first one so went and replaced the product. It is working really . Best Buy rep at the store has great customer service skill and helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to see who is at the front door whether I am home or not! Great quality video! Love that it also tells me if a package has been delivered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Detects package thiefs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about thos door bell is how ot detects packages. It also determines animals vs people. Great item to have. The talk back feature seems to not work so much but maybe its my internet since im in a bery rural area.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Electronicnerd! Thanks for the feedback you shared about the Nest Doorbell (battery). We're glad that you like the activity detection feature, but we’re sorry to learn that your experience with the Talk and Listen feature is less than ideal.

      We suggest trying the simple steps below that might help:
      - Check the Google Home app or Nest app permissions:
      - For Android devices: Go to the phone’s Settings > Apps > Google Home or Nest Permissions, and make sure the Microphone is enabled.
      - For iOS devices: Go to the device’s Settings > Google Home > Permission, and make sure the Microphone is enabled.
      - Test if the device’s microphone is working.
      - Open the default voice recorder app or any other app that uses your device’s microphone and test the device’s microphone on the app.
      - Check if the device is connected to a Bluetooth device that may be serving as the microphone.

      If the issue persists, please reach out to our dedicated team for additional services and assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect for what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t going to be easy to get power to the location I needed so this works for me. Does a good job. Battery lasts several weeks easily as long as you are only checking it for people and not every movement detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google app is better than the ring app in features and ease of use. Being able to name the faces is really nice and when they ring the doorbell it tells you who is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell camera

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, I love the look. Very good quality image and video quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video is good but viewing angle could be more wider. Installation process was moderately easy. Instructions in the box was a link to a video of instructions. Overall its a good product to upgrade your home to “smart”

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Justin, thanks for sharing your feedback on Nest Doorbell (wired, 2nd gen). We're glad that you find its video quality good, and we hear your concerns about having a wider viewing angle. We've taken note of your feedback and we'll certainly take this into consideration when working on new features with our products and services. Meanwhile, you might want to try using the wedge for a better camera view. You can install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place. Test the doorbell to make sure it is securely mounted. Please see this help article that includes video installation: https://support.google.com/googlenest/answer/10732535

      For other support concerns, please let us know anytime at the following link and we’d be happy to help: https://support.google.com/googlenest/gethelp"; Nest

  • Rated 5 out of 5 stars

    Great Doorbell Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second ring doorbell for us and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 percent better than battery doorbell better video and even though you can power the battery one it does not work on ac and will not keep battery charged if you are viewing camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t take long to set up. Screws are small and we dropped one into the wall but it still holds on tight the eay we modified it. Rings the existing door bell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works but subscription based.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the original version with free 24hr recording. Forcing a subscription is really annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind bought to you by Google Nest doorbel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security it provides my family and I. We know what packages are delivered and who comes to the front door! You wont regret this purchase! Google is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gen 2 even better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 1st Gen version of this and it was great. When I bought a new house, I decided to install this again. Wow the Gen 2 version was even better. Love the face recognition and animal alert. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell; easy installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to replace my 1st Gen doorbell. Was easy to install and now, I have a working one! Let's hope it lasts another many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is perfect for security and general doorbell usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been thinking about my doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and synced up easily. Works very well, I did have to replace a transformer, which was also easy.

    I would recommend this to a friend
Sponsored