Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 11082456
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
A must have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my doorbell camera even though the Geek Squad install experince was a nightmare.
I would recommend this to a friendNest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this for the battery one. Just because the wired one was not going to work for me
I would recommend this to a friendGoogle doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful doorbell. Good quality. I just wished it had a wider view angle.
I would recommend this to a friendDing Dong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and install. Very good camera view. Good voice on speaker.
I would recommend this to a friendNo Monthly Fee for Clips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Monthly Fee for video clips is what sold me on this doorbell versus the others.
I would recommend this to a friendIt’s nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice addition to the smart home. Kind of goofy to install
I would recommend this to a friendNice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I think there are much better product than this for cheaper price
I would recommend this to a friendNot on nest ap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wide camera view. If you have nest system it won’t show up on the nest app. Google home only.
I would recommend this to a friendWorks Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quite easy. I had one issue but customer service was great in identifying the problem and getting it to work.
I would recommend this to a friendNest Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this to my Google Home Account for the back door. My only wish is that it worked with my NEST app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Brteyes! Thanks for the feedback you shared about the Nest Doorbell (wired, 2nd gen). We hear your concern, and we understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For any support concerns, please let us know here and we'll do our best to help improve your experience: https://support.google.com/googlenest/gethelp";
Nice Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is better than the last one. I don't have any issues with this one.
I would recommend this to a friendAll wanted and then some.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i needed in a camera. Rhe additional features are just icing on the cake. This is a worthwhile invention
I would recommend this to a friendAwesome doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I did had to reset it once but it has worked perfectly since
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
google home app/nest is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded to the wired doorbell after a pathetic experience with the battery version (no where close to the advertised battery life and I was having to charge it once every 2-3 days). Wired version comes with all required mounting hardware and is smaller than the battery version. The recording quality is also better. That's where the pros end. I have constantly gotten issues with the doorbell failing to connect to google home. Obviously wifi/connection is not an issue since the battery version had no issues streaming, I only returned it because it would not last longer than 2-3 days. The wired gen 2 will constantly show the device as "offline" even though it will give a notification that a person/vehicle/package was seen but will not let you access any of the footage. Bestbuy total tech will not help regarding this and google support isnt strong. I dont believe this is a hardware issue, its a well documented software/integration issue. Highly suggest going to a different brand until google home gets its stuff ironed out. Im very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi drbund, thanks for sharing the details of your feedback on Nest Doorbell (wired, 2nd gen) and with the Nest Doorbell (battery). It’s unfortunate to hear the doorbells fell short of meeting your expectations, and we’re sorry about your disappointment. We’ll definitely pass this information along to the right team to work on improving the products and the services we offer, including how we handle cases with accuracy and efficiency. Meanwhile, we’re hoping you can give us another chance to help, please share with us your recent case number at the following link so we can continue our investigation: https://support.google.com/googlenest/gethelp
Nest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.integrates perfectly into my Google/Nest home monitoring set up
I would recommend this to a friendOver all I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I like it but the night vision takes a while to change to after dark
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AngelaN! We appreciate that you like the Nest Doorbell (wired, 2nd gen), and we hear your concern about the Night Vision.
We suggest checking that lights don’t shine into the camera lens, as bright lights can delay or prevent the camera from switching to Night Vision. You can also try to reset Night Vision in the Home app. Go to your camera settings and turn Night Vision off, then turn it back on.
You’re always welcome to contact us if you need further assistance, here: https://support.google.com/googlenest/gethelp
Ring door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well just wish that can found out how to keep the history
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, ShandelonJ. Thanks for taking the time to share your feedback on the Nest Doorbell Wired 2nd Gen. We're glad you're happy with the Nest Doorbell's performance, and we want to ensure you have access to all the features you need, including video history retention. The Nest Doorbell (wired, 2nd Gen) has three hours of free event-based video history, automatically capturing clips when motion or sound is detected. For extended history, you must have a Nest Aware subscription or Nest Aware Plus Plan. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great customer service
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My shopping experience at Best Busy is always enjoyable, successful and rewarding.
I would recommend this to a friendFirst generation picture look better :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just replaced for but … The first generation was better !! The picture it’s very poor in this 2nd generation you can see the pixel
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey EmilioC, We appreciate you taking the time to share your feedback. We understand your disappointment with the image quality of the 2nd generation device.
We value your feedback and want to make things right. Let’s fix the image quality together.
Please contact us through our support page: https://support.google.com/googlenest/gethelp?hl=en
Does what i want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell. Honestly the wired is the only true option. Had both and i wont be going back
I would recommend this to a friend