Customer Ratings & Reviews
- Model:
- GA02767-US
- SKU:
- 12338899
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Nest doorbell with this doorbell and it was very easy to install and great video quality! The Google app also still links to the nest app
I would recommend this to a friendGoogle doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome doorbell overall but something I have problems with it going offline
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Syfof. We appreciate your feedback on the Nest Doorbell (wired, 2nd gen), and we’re sorry to hear about your experience with its connectivity.
Checking for objects such as mirrors and refrigerators between the cameras and your router can help, as these items could block the connection. If you have a good Wi-Fi connection but the doorbell is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your doorbell should not be exposed to direct sunlight
- Avoid placing your doorbell near objects that can cause overheating.
- The device needs good air circulation, and don’t install it in any kind of small box or enclosure as this can cause overheating.
For more help, you can contact our dedicated team directly through our support channels here: https://support.google.com/googlenest/gethelp
Video quality specs/night vision needs an upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous nest version, which seem to have better video quality and night vision mode.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JameianL. We appreciate you for upgrading to the new Nest Doorbell (Wired, 2nd Gen). We're sorry to hear that the video quality and night vision features didn't meet your expectations.
The video quality for the Night Vision feature on your Nest doorbell may be affected by internet speed. We recommend removing some of your connected devices to free up some bandwidth for your network. Once you verify there is congestion, then you may need to contact your Internet service provider for resolution,
Additionally, here are some helpful steps you can try out to improve the Night Vision feature:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to zoom and enhance and crop out surfaces or objects that may be causing glare.
- If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may be reflecting the infrared light.
- Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
If none of the steps we provided prove to be helpful, you can always contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it cuz its hi quality and stuff. Eazy enough to install.
I would recommend this to a friendQuality doorbell and security video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Nest doorbell as I've purchased one for each of our last three homes. I believe the Nest doorbell is superior to their leading competitors. The Nest also aligns well with other Nest products such as thermostats, Co2 devices and more. Although I preferred the Nest app (that I used before Google purchased Nest) far more than the Google Home app, the Google Home app is getting better. 30 day video history monitoring is availible for $60/year which is better than many of the other home security devices on the market.
I would recommend this to a friendDoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is great to have. I don’t have to go to the door to see who is there. I can use it with my phone which is great. It was easy to install and ready to use immediately.
I would recommend this to a friendDoorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easily to connect. Not sure how to set the volume of the doorbell.
I would recommend this to a friendNice item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on this open box unit when my 1st gen stopped connecting to WiFi. The resolution is a bit of a downgrade on paper but barely noticeable. Definitely do not regret my purchase
I would recommend this to a friendStyle and function
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade from the original nest boorbell for us. Faster and better picture and it matches the color of the house. Love it
I would recommend this to a friendSolid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. The only downside is that the older generation had a wider viewing angle. This is moreso set up for portrait rather than landscape which limits how much of the front of your house is viewable.
I would recommend this to a friendGreat Doorbell Camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this doorbell camera. I have a lot of other Nest products so it fit within the ecosystem seamlessly. The install was pretty straightforward. One word of caution. Check your doorbell transformer before buying! I didn't and found that the transformer I had was underpowered (6v I believe). So I had to go to Home Depot and pick up a new one and install that before I could use the camera. Setup was a breeze. Features are great. Picture quality is perfect. It's a great doorbell camera. And the color matches my outside wall perfectly!
I would recommend this to a friendAlmost as good as the first gen Nest Hello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my first generation Nest Hello doorbell, which finally failed after 5 years of use. The new doorbell looks great, however the video resolution is lower, and the video is portrait rather than the previous model being more landscape, so when i use my Nest displays to view the cameras the video is small with black bars on either side.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JRichard, thanks for your feedback on your Nest Doorbell Wired (2nd Gen) video quality. To help you get the clearest picture possible, here are some tips: https://support.google.com/googlenest/answer/9218596?hl=en
Don’t hesitate to reach out if you have any questions here: https://support.google.com/googlenest/gethelp
First time homebuyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell. Super easy to install for first time users or new first time homes owners that never did any type of installation before.
I would recommend this to a friendDoes pretty much what it says it will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bell camera was easy to install and picture/video quality is good. Our doorbell now sounds weaker, which is disappointing. Also, the monthly fee is a drawback. Overall, it is as advertised.
I would recommend this to a friendKnock, knock, who's there?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Doorbell is working great. I have yet to subscribe for the additional features but it's great knowing who is there!Who
I would recommend this to a friendThree thumbs up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jolly good doorbell. Mighty fine , Mighty fine indeed.
I would recommend this to a friendBest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. Video and quality are great. I love it.
I would recommend this to a friendGoogle Nest Camera (Wired)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Great security feature for our place!
I would recommend this to a friendGeat door camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture very clear. I always had Nest and this beats Nest clarity. Wider view.
I would recommend this to a friendA key component to a smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the ability to view the doorbell from it your phone or TV is simply amazing. Not to mention you can communicate back and forth.
I would recommend this to a friend